Extra Space Storage

4.9
135 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply Store
Store your belongings at Extra Space Storage on 16523 Huebner Rd in San Antonio, TX today! Our large selection of storage units, drive up access, drive up units, electronic gate access, manager living on site, exceptional security, non climate controlled units available, parking spaces, wide drive isles, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
16523 Huebner Rd, San Antonio, TX
78248, United States

Hours

Reviews

4.9
135 reviews
5 stars
129
4 stars
4
3 stars
0
2 stars
1
1 star
1

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff, especially Melissa and Steven, for their exceptional service, friendliness, and willingness to help.

Cleanliness

The facility is frequently described as clean, well-maintained, and secure, contributing to a positive customer experience.

Efficiency

The rental process is noted as quick and easy, with clear communication and support from staff throughout.

Management

The management team, particularly Melissa and Steven, received high marks for professionalism and responsiveness, enhancing customer satisfaction.
  • CC
    Chuck
    4 days ago
    5.0
    The locking hasp on my unit was old, rusty, and two of the four bolts were missing. Just happened to run into Melissa, the manager, on my way out today whom I had not met since moving in back in September. She offered to take time right then to replace the hasp with a new one, so I took her up on it. Melissa successfully installed the new one, but alas, my lock would not go through the hole. Apparently the new hardware hole is slightly smaller than the old one. We worked together to remove the newly installed hasp then reinstalled the old one, but this time we installed two additional bolts and all new lock nuts. The lock fits perfectly now. Problem solved and my unit is very secure! Melissa was cheerful and a delight to work with, and I feel like we made friends! Great customer service Melissa. Thank you!
  • RS
    Raymond Sada
    Jan 3, 2026
    5.0
    Excellent customer service. And very good feedback, really like this place.
  • KC
    Kevin Colbert
    Jan 2, 2026
    5.0
    Very easy sign up and move in. Sign up on line, pay and move. The lock was waiting for me. Highly recommend.
  • HB
    Hope Berg
    Dec 29, 2025
    5.0
    Mellisa is very helpful and great service. Very secure and convenient location. Highly recommend this place.
  • JA
    Jonathan A
    Dec 26, 2025
    4.0
    When josh was there was freaking awesome. Had the pleasure of working with Melissa today. She was great. Very understanding and professional. Makes me wanna stay

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.