Extra Space Storage

4.9
900 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRV Storage FacilityBoat Storage FacilityRecords Storage Facility
Store your belongings at Extra Space Storage on 4515 De Zavala Rd in San Antonio, TX today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, deliveries accepted, non climate controlled units available, parking spaces, elevator access, RV parking, security access to your floor only, drive up climate controlled units, golf carts available, kiosk, military discount, wide drive isles, commercial tenants, solar site, Wifi available, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
4515 De Zavala Rd, San Antonio, TX
78249, United States

Hours

Reviews

4.9
900 reviews
5 stars
847
4 stars
23
3 stars
6
2 stars
4
1 star
20

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members, especially Sarah, Kailey, Dylan, and Jacob, received high praise for their professionalism, friendliness, and helpfulness, making the rental process smooth and enjoyable.

Cleanliness

The facility is consistently described as clean and well-maintained, contributing to a positive customer experience.

Pricing Issues

Several customers expressed dissatisfaction with sudden price increases and lack of communication regarding rate changes, leading to frustration.

Overall Experience

Most reviews reflect a positive overall experience, with many customers recommending the facility for its service and ease of use.

Accessibility

Customers appreciated the easy rental process and the convenience of features like online access and keyless entry.
  • JM
    Jerry Martinez
    4 days ago
    5.0
    I came with my girlfriend. Hilda was very professional and nice. The facility is very clean and I would highly recommend this spot for people
  • JG
    Jasmine Garza
    4 days ago
    5.0
    I came looking for an outdoor unit even though Hilda did not have what I needed for my car she was very kind! She had some kind of the best customer service I would definitely come back here when she has something available
  • LP
    leslie patterson
    Oct 29, 2025
    5.0
    Sara is super professional and sweet!
  • DP
    D P
    Oct 29, 2025
    5.0
    Sarah was very helpful when I stopped by to make a payment. Very friendly and patient! Thanks Sarah!
  • CB
    Colton Barham
    Oct 29, 2025
    5.0
    I had a great experience with this location! Sarah went above and beyond to help me with some questions I had about my account. She was friendly, patient, and made everything super easy to understand. It’s rare to find customer service this good these days — thank you, Sarah, for your help! Highly recommend this storage facility.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.