Extra Space Storage

4.9
597 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 10920 Bandera Rd in San Antonio, TX today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, covered loading bay, deliveries accepted, multiple entrance/exit gates, non climate controlled units available, parking spaces, elevator access, security access to your floor only, military discount, wide drive isles, vehicles are allowed in drive-up units, commercial tenants, Wifi available and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
10920 Bandera Rd, San Antonio, TX
78250, United States

Hours

Reviews

4.9
597 reviews
5 stars
559
4 stars
15
3 stars
8
2 stars
3
1 star
12

What are people saying?

AI-generated from recent customer reviews

Customer Service

Juan and other staff members received high praise for their friendliness, helpfulness, and professionalism, making the rental process smooth and stress-free.

Cleanliness

The facility is consistently described as clean, well-maintained, and secure, contributing to a positive customer experience.

Price Concerns

Several customers expressed dissatisfaction with frequent and significant price increases, leading some to consider moving to other storage facilities.

Accessibility

Customers appreciated the easy access to their storage units and the convenience of the facility's layout.

Overall Experience

Many reviews highlighted a great overall experience, with customers recommending the facility for its service and quality.
  • RD
    Rhonda Davenport
    Nov 17, 2025
    5.0
    Great storage place, clean, well lit and they have srorage carts always available. I felt safe going back and forth to this unit. Thanks!!
  • CC
    chaz
    Nov 16, 2025
    5.0
    Had to store stuff through my time at college, always was easily accessible, never had a problem with anything! Thank you Juan for all the help!
  • JF
    Janelle Beth Flores
    Oct 29, 2025
    5.0
    The storage facility is clean and well kept ! The manager Juan was friendly and helpful! He made the process pleasant and quick . He was also very accommodating.
  • CC
    Curtis Calderon
    Oct 24, 2025
    2.0
    Let me start off with the good. The facility itself is very well maintained. The staff there was great. Every person I talked to from Juan to all the others, were all very nice, easy going and helpful. I really liked it there and liked the staff alot. I had two storage units, was hoping to keep them long term as the prices were very good online. The bad, the price. In three months it went from one price and skyrocketed about 40% in price. I get price increases yearly or from time to time. Well, the first price increase was only 3 months into my rental and, in my opinion, by a huge amount. My last storage facility didn't raise rates for almost three years at first, then basically yearly and a moderate amount. I'm going back to them. This storage was closer to me but would rather drive a little more to save almost $100 a month and who knows how much in the future. Feels like a money grab to me, more than a simple price increase.
  • BJ
    Bobbi Jo
    Oct 15, 2025
    1.0
    Not impressed with the "manager" at this facility. We move furniture professionally with a 75 ft 18 wheeler. we called in advance and our customer called in advance to make sure we could pull through with our Semi. all was okay until the "manager" said he doesn't have access to operate the back gate and doesn't want ua to use it anyways because 3 other semi drivers have hit the gate. He says he can't go back to stand and watch. My husband has 30+ years household experience. that means going into neighborhoods where semis shouldn't be. We were parked behind the building, expecting to be able to come theough the back gate, and as we are now backing down this dead end road to get back to the front, a car rolls up inside and activates the back gate that he said wasn't operational. : / Now we get to back down a divided 4 lane and blind side our Semi onto the property. This manager is defensively lazy.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.