Extra Space Storage

4.8
210 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 19130 Stone Oak Pkwy in San Antonio, TX today! Our large selection of storage units, drive up access, drive up units, climate controlled units, exceptional security, ADA compliant, covered drive isles, covered loading bay, deliveries accepted, parking spaces, elevator access, military discount, commercial tenants, electricity available, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

  • Credit cardAvailable
  • DebitAvailable

Location

Extra Space Storage
19130 Stone Oak Pkwy, San Antonio, TX
78258, United States

Hours

Reviews

4.8
210 reviews
5 stars
193
4 stars
9
3 stars
2
2 stars
2
1 star
4

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently praised for being friendly, helpful, and professional, with many customers highlighting specific employees like Chanel, Cindy, and Richard for their exceptional service.

Cleanliness

Customers frequently mention that the facility is very clean and well-maintained, contributing to a positive overall experience.

Security

The property is noted for its secure environment, making customers feel safe about storing their belongings.

Pricing Concerns

Some customers express frustration over frequent price increases, indicating that while initial rates may be attractive, they can rise significantly over time.
  • FD
    Frances Daigle
    4 days ago
    5.0
    We are very happy with our new storage space. Leasing was easy and management has been great about following up. It is a little quirky finding and accessing the property but once you've found it it's all good. Just know that you have to turn in at Cane's!!
  • SH
    Stephanie Cervantes Figueroa Herrera
    Jan 2, 2026
    5.0
    Chanel was great! The staff in general here are great at being professional and working efficiently for quality customer service. I never have issues with my unit or with any other aspect of renting space from the stone oak location. I definitely stay because the quality of the price and customer service surpasses other places I’ve rented spaces from. I have been here over a year. If you want your space to be clean, and have questions answered and support as best as possible the make this choice over the others. As a former military family I suggest this location to other military families.
  • LL
    Lawa
    Dec 26, 2025
    5.0
    Miss Chanel showed me around the property and answered every question I had. She is so knowledgeable and nice! The property is secure and the units are very clean.
  • BS
    Briana Suarez
    Dec 26, 2025
    5.0
    Shannelle was amazing 10/10 super super helpful definitely will be telling everyone where they need to have a storage at ⭐️⭐️⭐️⭐️⭐️
  • SE
    sandi edwards
    Dec 22, 2025
    5.0
    The customer service is amazing! Sooo helpful. I was able to rent a unit completely online and get the access I needed for after hours as I was traveling from out of state. The facility is clean and organized. I love that it’s tucked away, too. You’ll see the extra security that gives when you get there. It’s a great location.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.