Extra Space Storage

4.8
197 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 19130 Stone Oak Pkwy in San Antonio, TX today! Our large selection of storage units, drive up access, drive up units, climate controlled units, manager living on site, exceptional security, ADA compliant, covered drive isles, covered loading bay, deliveries accepted, parking spaces, elevator access, military discount, commercial tenants, electricity available, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

  • Credit cardAvailable
  • DebitAvailable

Location

Extra Space Storage
19130 Stone Oak Pkwy, San Antonio, TX
78258, United States

Hours

Reviews

4.8
197 reviews
5 stars
180
4 stars
9
3 stars
2
2 stars
2
1 star
4

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlight the exceptional customer service provided by staff members like Richard, Cindy, and Camy, who are described as friendly, helpful, and attentive.

Cleanliness

Customers consistently praise the cleanliness and maintenance of the storage facility, noting it as a significant factor in their positive experiences.

Affordability Concerns

Several reviews express dissatisfaction with frequent price increases, indicating that long-term customers feel they are being charged more compared to new customers.

Professionalism

Staff members are frequently described as professional and knowledgeable, contributing to a smooth and stress-free rental process.

Overall Experience

Many customers report having an amazing overall experience, recommending the facility for its combination of great service, cleanliness, and helpful staff.
  • CC
    Craig Cihak
    5 days ago
    5.0
    Yes The facility is clean, safe, employees are friendly and helpful. I can’t think of anything else you would need to improve on at this point.
  • NS
    nicole sheaner
    Nov 15, 2025
    5.0
    I had such a great experience here! Cindy who helped me was truly amazing — kind, patient, and so on top of everything. She made the whole process quick and easy, and treated me with genuine care the whole time. You can tell she really takes pride in her work and looks out for people. It’s rare to come across customer service like that these days, and I appreciated it more than she knows. Highly recommend this location thanks to Cindy!
  • NN
    nicole
    Nov 15, 2025
    5.0
    I had such a great experience here! Cindy who helped me was truly amazing — kind, patient, and so on top of everything. She made the whole process quick and easy, and treated me with genuine care the whole time. You can tell she really takes pride in her work and looks out for people. It’s rare to come across customer service like that these days, and I appreciated it more than she knows. Highly recommend this location thanks to Cindy!
  • BC
    Brian Campion
    Nov 15, 2025
    5.0
    We have enjoyed years of very courteous and dependable with Cindy at Extra Space Storage on Stone Oak. Always can count on someone there to help us out and safe entry/exit.
  • TG
    Tharakan GlobalACN
    Oct 15, 2025
    5.0
    Gage did a great job! The team was very helpful and nice.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.