Business Details
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Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 16002 Nacogdoches Rd in San Antonio, TX today! Our large selection of storage units, drive up access, climate controlled units, exceptional security, ADA compliant, deliveries accepted, parking spaces, elevator access, kiosk, commercial tenants, electricity available, Wifi available, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.8
264 reviews
5 stars
235
4 stars
14
3 stars
6
2 stars2
1 star
7
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff, particularly Bryan, received high praise for being friendly, helpful, and professional throughout the rental process.
Cleanliness
The facility is consistently noted as clean and well-maintained, contributing to a positive customer experience.
Pricing Concerns
Some customers expressed dissatisfaction with sudden price increases and perceived deceptive sales tactics.
Accessibility Issues
There were reports of difficulties accessing the facility, particularly with gate entry and app functionality.
Overall Experience
Many customers reported a smooth and efficient rental process, recommending the facility for its service and convenience.
- MGMelissa GalanOct 28, 20255.0Bryan was great! He helped me choose the perfect unit size and made entire process quick and straightforward. Property is clean and well maintained. Would recommend this location for storage needs.
- LBLamon BurgessOct 18, 20255.0Very good customer service and friendly staff.
- SLStacey LairdOct 2, 20253.0I started my rental in June 2025 paying 88.00mo, however received a letter in September that I’d be paying 168mo in October. That is insane the price almost doubled, when I took the unit I explained I’d be needing it for a year was told it would be 88 but I had to rent the unit right now to secure my rate. The property is nice, but the sales tactics are deceiving.
- FAFernando AlvaradoSep 30, 20255.0Quick and very helpful at the office
- RCRob CamachoSep 12, 20255.0Bryan Robinson was very professional and personable. He took the time to explain every aspect of pricing and showed us the units to make sure we rented the proper size unit. Thank you Bryan.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of San Antonio, Windcrest, Live Oak, Selma, Garden Ridge, Hollywood Park, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of Nacogdoches Rd and N Loop 1604 E.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you offer car storage solutions?
Yes, self storage is a great option for both short-term and long-term car storage! We offer indoor storage, outdoor storage, and even covered vehicle storage space for cars.
What are the gate access hours for Extra Space Storage?
The gate access hours are from 6:00 AM to 10:00 PM every day, Sunday through Saturday.
What types of storage units are available at Extra Space Storage?
Extra Space Storage offers various unit types including standard, climate-controlled, and drive-up storage units suitable for personal and commercial use.
Does Extra Space Storage offer climate-controlled storage units?
Yes, climate-controlled units are available for storing temperature-sensitive belongings.
Can I store my vehicle at Extra Space Storage?
Yes, you can store cars and other vehicles with options for indoor, outdoor, and covered vehicle storage spaces.
What payment methods does Extra Space Storage accept?
They accept American Express, Apple Pay, cash, check, Discover, Invoice, Mastercard, and Visa.
What are the office hours compared to the gate access hours at Extra Space Storage?
The office hours match the gate hours, both from 6:00 AM to 10:00 PM, allowing you to access your unit and receive customer assistance during these times.
Is Extra Space Storage ADA compliant and what facilities do they offer?
Yes, the facility is ADA compliant and offers amenities like elevator access, parking spaces, electricity in units, Wifi, and accepts deliveries.
How can I reserve a storage unit at Extra Space Storage?
You can reserve a storage unit online through their website at https://www.extraspace.com/storage/facilities/us/texas/san_antonio/2235.
What nearby dining options are available near Extra Space Storage for customers?
Customers can visit nearby restaurants such as Los Generales, a Mexican restaurant, or Pompeii Italian Grill for Italian cuisine.
Are there any fitness centers close to Extra Space Storage?
Yes, Zero-One Fitness gym is nearby, offering a convenient spot for customers looking to work out before or after their storage needs.
Which dental care facilities are located near Extra Space Storage?
Nearby dental care options include Advanced Dental Associates, Roberto Villarreal D.D.S, Pham Family Dentistry, and San Antonio Dental Assistant School.