Extra Space Storage

4.8
151 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply Store
Store your belongings at Extra Space Storage on 5601 NW Loop 410 in San Antonio, TX today! Our large selection of storage units, drive up access, exceptional security, ADA compliant, deliveries accepted, parking spaces, security access to your floor only, kiosk, wide drive isles, electricity available, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
5601 NW Loop 410, San Antonio, TX
78238, United States

Hours

Reviews

4.8
151 reviews
5 stars
135
4 stars
8
3 stars
2
2 stars
1
1 star
5

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members are consistently described as friendly, helpful, and professional, with many customers highlighting specific employees for their exceptional service.

Cleanliness

The facility is frequently noted as clean, well-maintained, and secure, contributing to a positive customer experience.

Affordability

Customers appreciate the reasonable pricing and affordability of the storage units compared to competitors.

Accessibility

Many reviews mention the ease of access to storage units and the convenience of the location.

Management Issues

Some customers reported issues with management responsiveness and communication, particularly regarding account management and office hours.
  • FP
    Floyd Price
    Dec 29, 2025
    5.0
    Aiyana Roman was super helpful. Very nice and easy to work with. Help get into the exact unit I needed without any hassle. Would highly recommend her and her location to anyone.
  • CM
    Celia Macias
    Oct 29, 2025
    5.0
    Office personnel were courteous, friendly, professional and went out of their way to accommodate me. Kaylee had started the paperwork earlier in the afternoon. When I called again to finish taking care of the paperwork I was stopped in the U-Haul on the side of the road 600 miles away. It was raining, 5:00 p.m almost closing time and I still had to find a hotel. Hector handled everything in minutes so that when I pulled in 2 days later, I went straight to my storage unit. A friend and I unloaded and left when finished.
  • JG
    judith garcia
    Oct 24, 2025
    5.0
    Rachel was a gem. From the beginning of this journey it was effortless. I only stayed about 3 months with this storage space but everything was fairly easy, affordable and convenient. Overall a great experience I would recommend this place to anyone who needs a place to store their keepsakes.
  • FZ
    Frank Zamora
    Sep 29, 2025
    5.0
    Great customer service
  • LD
    Levi Daman
    Sep 4, 2025
    4.0
    They can use a walking gate out the facility the one on the other side doesn't make sense to use.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.