Brand Certified
Extra Space Storage
4.8(381 reviews)
Certified by Extra Space Storage • Mar 01, 2026
Business Details
6551 FM 78, San Antonio, TX
78244, United States
Certified by Extra Space Storage • Mar 01, 2026
(210) 934-2095
Certified by Extra Space Storage • Mar 01, 2026
https://www.extraspace.com/storage/facilities/us/texas/san_antonio/2245/?cid=org::ld::yext&utm_source=yext&utm_medium=referral&utm_campaign=org::ld::yext
Certified by Extra Space Storage • Mar 01, 2026
About
Certified by Extra Space Storage • Mar 01, 2026
Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 6551 FM 78 in San Antonio, TX today! Our large selection of storage units, drive up access, climate controlled units, exceptional security, ADA compliant, multiple entrance/exit gates, parking spaces, elevator access, kiosk, office space available, retail space available, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
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Location
Certified by Extra Space Storage • Mar 01, 2026
Hours
Certified by Extra Space Storage • Mar 01, 2026
Reviews
4.8
381 reviews
5 stars
350
4 stars
13
3 stars
10
2 stars1
1 star
7
What are people saying?
AI-generated from recent customer reviews
Customer Service
Hannah received numerous commendations for her exceptional customer service, being described as helpful, friendly, and knowledgeable.
Facility Condition
The storage facility is consistently noted as clean, secure, and well-maintained, contributing to a positive customer experience.
Price Concerns
Several customers expressed dissatisfaction with significant price increases shortly after renting units, leading to frustration and some choosing to move out.
Access Issues
Customers reported dissatisfaction with limited gate hours, indicating a need for more flexible access to their storage units.
- JJJay1 day ago5.0Hannah was very helpful and professional. She is the best
- CCCelvin CarrilloFeb 24, 20265.0I had a fantastic experience at this storage unit facility! The place is always clean, secure, and easily accessible.I love the mobile app..Hannah always there to help and professional, helping me find the perfect unit at a competitive price with no hidden fees. Highly recommend for anyone in need of storage!
- ACAdam CasanovaFeb 19, 20265.0Thank you Hannah for your awsome customer service. I will be coming back.
- LFLiz FloresFeb 19, 20265.0hannah was super helpful with getting me settled :) they have a quick and simple move-in process :))
- JRJenn RosaFeb 4, 20261.0Very, very horrible customer service, I moved out on time and because they didn’t do their rounds and verify I was moved out at exactly 6 pm, im told I have to pay or it’ll be sent to collections. I was expected to call at 6 even though they were closed and of course it’s my fault. They didn’t notify anyone either when the AC went down and I was told they have 72 hours to notify us…. What exactly do we pay for???? Customer service where?
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of San Antonio, Kirby, Windcrest, Converse, Martinez, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of Old Seguin Rd and Rittiman Rd.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you offer car storage solutions?
Yes, self storage is a great option for both short-term and long-term car storage! We offer indoor storage, outdoor storage, and even covered vehicle storage space for cars.
What are the operating hours for Extra Space Storage in San Antonio?
Extra Space Storage is open every day from 6:00 AM to 10:00 PM for gate access.
What types of storage units does Extra Space Storage offer?
Extra Space Storage offers a variety of units including climate-controlled, drive-up access, and vehicle storage options to suit your needs.
Can I purchase moving and packing supplies at Extra Space Storage?
Yes, Extra Space Storage offers a selection of moving and packing supplies, including boxes, both online and at the facility.
How can I determine the right storage unit size for my belongings?
Use the Storage Unit Size Guide provided by Extra Space Storage to estimate how much space you need based on boxes and other items like furniture and appliances.
What payment options are available at Extra Space Storage?
You can pay using American Express, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
Are there any holiday closures for Extra Space Storage?
Yes, the facility is closed on major holidays including November 27, 2025, December 25, 2025, January 1, 2026, and July 4, 2026.
Where is Extra Space Storage located in San Antonio?
It is located at 6551 FM 78 near the intersection of Old Seguin Rd and Rittiman Rd.
Is there any nearby automotive service available close to Extra Space Storage?
Yes, AutoZone and Jiffy Lube are nearby for automotive parts and repair, ideal for customers needing vehicle services while accessing storage.
Are there dining options near Extra Space Storage?
Customers can visit Sofia's Grill Mexican Restaurant, Dickey's Barbecue Pit, Wingstop, and Shipley Do-Nuts, all within close proximity.
What other services and stores are near Extra Space Storage that might be useful?
Nearby you will find The UPS Store for shipping, Supercuts for haircuts, and Monarch Dental for dental care, providing convenient options around the storage facility.
Brand Certified Facts from Extra Space Storage
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Certified March 01, 2026Yext Knowledge Graph
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