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Extra Space Storage
Brand Certified

Extra Space Storage

4.8
(340 reviews)

About

Self-Storage FacilityPublic StorageMoving Supply StoreBoat Storage FacilityRecords Storage Facility
Store your belongings at Extra Space Storage on 27904 US Highway 281 N in San Antonio, TX today! Our large selection of storage units, drive up access, climate controlled units and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
27904 US Highway 281 N, San Antonio, TX
78260, United States

Hours

Reviews

4.8
340 reviews
5 stars
305
4 stars
11
3 stars
12
2 stars
6
1 star
6

What are people saying?

AI-generated from recent customer reviews

Customer Service

Richard and the staff received high praise for their helpfulness, professionalism, and attentiveness, with many customers highlighting exceptional service.

Cleanliness

The facility is consistently described as clean, well-maintained, and organized, contributing to a positive customer experience.

Accessibility

Customers appreciated the easy access to the facility, including the convenience of using an app for gate entry.

Pricing Concerns

Some customers expressed dissatisfaction with recent price increases, indicating a potential issue with affordability.
  • MR
    Meeta Rajurkar
    2 days ago
    5.0
    I’ve had an excellent experience with Extra Space Storage. The facility is always clean, secure, and easy to access. The staff is friendly, knowledgeable, and quick to help with anything I need. The rental process was simple, and I appreciate the clear communication and fair pricing. Highly recommend this location for anyone needing reliable storage.
  • CV
    Cat V
    Feb 26, 2026
    5.0
    After renting in multiple locations across different states, & another one North San Antonio. This location in San Antonio, Texas has definitely been one of my best overall experiences. If it weren’t for Richard, this review would not have five stars. I definitely recommend you driving an extra 10- 15 minutes and renting at this storage unit.
  • LH
    lynette hale
    Feb 24, 2026
    5.0
    Richard Is always responsive and he provides the best customer service service and is always helping us to save money with our units! The property is nice and clean and Access is never a problem.
  • BA
    Barney Aldrich
    Feb 22, 2026
    5.0
    I had an outstanding experience with Extra Space Storage! From start to finish, everything was smooth, clean, and incredibly well organized. The facility itself is spotless, secure, and very easy to access. Richard, the site manager, truly went above and beyond. He was professional, friendly, and extremely knowledgeable. He took the time to answer all my questions, explain my options clearly, and make sure I felt completely comfortable with the process. It’s rare to find that level of customer service these days. If you’re looking for a storage facility that is well managed and run by someone who genuinely cares about customers, I highly recommend Extra Space Storage — and definitely ask for Richard. Five stars all the way!
  • CC
    Cecilia Castelo
    Feb 9, 2026
    5.0
    Richard was very friendly and helpful from the start. He took the time to thoroughly explain the property and the services offered, which made the process easy and comfortable. The property is well-maintained, secure, and the pricing is very reasonable. Renting this parking spot has been a huge convenience! Highly recommend!

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.

Brand Certified Facts from Extra Space Storage

This information is certified by Extra Space Storage and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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