Business Details
About
Self-Storage FacilityPublic StorageMoving Supply Store
Store your belongings at Extra Space Storage on 7407 Mainland Dr in San Antonio, TX today! Our large selection of storage units, exceptional security, deliveries accepted, wide drive isles and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
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Location
Hours
Reviews
4.8
125 reviews
5 stars
114
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What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted the exceptional customer service provided by staff members, particularly praising individuals like Dondrick, Sharon, and Chris for their helpfulness and professionalism.
Cleanliness
Customers consistently noted that the facilities are clean, well-maintained, and secure, contributing to a positive overall experience.
Pricing Concerns
Several reviews expressed dissatisfaction with pricing practices, including unexpected fees and significant rent increases after promotional periods.
Positive Atmosphere
Many customers appreciated the friendly and welcoming atmosphere created by the staff, enhancing their overall experience.
- DPDaniel Pedraza2 days ago5.0Smooth process. Chris was very helpful Thank you!
- JJJustinDec 16, 20252.0Bait-and-Switch Pricing & Sky-High Rent Hike - Read This Before Renting I want to warn potential customers about the severe pricing practices at this facility. My experience has been a textbook case of bait-and-switch, followed by an exploitative renewal offer. 1. The Deceptive "First Month" Rate: I rented a 10x15 unit advertised at $152. The true cost to move in was $200, due to mandatory add-ons: · $11 for forced insurance (if you don't have your own). · A $20 lock (a $5 retail item sold at a 300% markup). · A $29 "admin fee." None of these substantial fees were reflected in the advertised price, making the true move-in cost 30% higher than advertised. 2. The Exploitative Renewal: After the first month, my rate was raised from the effective $140 base rent to $250 per month—a 79% increase. This is for the exact same unit that is still being advertised on their website for new customers at $152. I am now paying $100 more per month than a new customer would for the identical service. When questioned, management cited "market rates" but could not justify why a loyal tenant pays far more than a new one. The unit itself is standard and secure, but the business model is designed to trap you. Once you've gone through the hassle of moving in, they know you're unlikely to move out easily, allowing them to impose massive rent hikes. ADVICE FOR FUTURE CUSTOMERS: · Ask for the "Out-the-Door" First Month Total including ALL fees before you even tour. · Get your own lock and provide proof of your own insurance to avoid their overpriced options. · Before signing, ask the manager to write down the renewal rate after your promo period. If they refuse or are vague, see it as a major red flag. · Be prepared to negotiate or move when your promo period ends. They count on your inertia. I am currently looking at competitors and will be moving out. This company does not value loyal tenants. Proceed with extreme caution and read the lease minutiae.
- GJGonzalo Granados JrNov 23, 20255.0Great prices and location. Very friendly and helpful customer service
- TSTrey SmithNov 12, 20255.0Came in for some information and Chris was very helpful and informative. Rates are competitive with other places and I've reserved a larger space for less than what I'm currently paying. Thanks!
- S7Sheva 75Oct 23, 20255.0Camy was amazing so helpful and very sweet! Helped us immediately with an approachable style of communication and body language. She's definitely the best! Great way to start our mourning. Very good atmosphere.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves San Antonio residents of Great Northwest, Braun Station, Alamo Farmsteads, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located a few minutes east of the intersection of Mainland Dr and Tezel Rd.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you offer car storage solutions?
Yes, self storage is a great option for both short-term and long-term car storage! We offer indoor storage, outdoor storage, and even covered vehicle storage space for cars.
What are the access hours for Extra Space Storage in San Antonio?
The facility is accessible daily from 6:00 AM to 10:00 PM.
What types of storage units does Extra Space Storage offer?
They offer various storage units including climate-controlled units, drive-up access units, and vehicle storage options such as indoor, outdoor, and covered spaces.
Can I buy packing and moving supplies at Extra Space Storage?
Yes, Extra Space Storage provides moving and packing supplies both online and at the facility for purchase.
How can I determine the right storage unit size for my needs?
Use the Storage Unit Size Guide available through Extra Space Storage to estimate how many boxes and items will fit in each unit size.
What payment options does Extra Space Storage accept?
They accept American Express, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
Where is Extra Space Storage located in San Antonio?
It is located at 7407 Mainland Dr, a few minutes east of Mainland Dr and Tezel Rd intersection.
What nearby storage options are available besides Extra Space Storage?
CubeSmart Self Storage is a nearby facility offering storage and packing supplies options.
Are there dining options near Extra Space Storage for visitors?
Yes, Taco's Laredo, a Mexican and Tex-Mex restaurant, is nearby for dining before or after your storage visit.
Which convenience stores are close to Extra Space Storage?
Mainland Market is a nearby grocery and convenience store where customers can shop for essentials.
How might local attractions benefit a customer visiting Extra Space Storage?
Customers can visit Mainland Square Park, a nearby nature reserve and park, for relaxation or outdoor activities before or after their storage needs.