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Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 211 E French Pl in San Antonio, TX today! Our large selection of storage units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, multiple entrance/exit gates, parking spaces, elevator access, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
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Location
Hours
Reviews
4.8
181 reviews
5 stars
167
4 stars
7
3 stars1
2 stars1
1 star
5
What are people saying?
AI-generated from recent customer reviews
Customer Service
Yvonne and other staff members received high praise for their helpfulness, friendliness, and professionalism, making the customer experience enjoyable.
Cleanliness
The facility is consistently described as clean and well-maintained, contributing to a positive impression among customers.
Pricing Concerns
Several customers expressed dissatisfaction with unexpected price increases and additional fees, leading to frustration and some considering moving out.
Temperature Control Issues
Multiple reviews noted that the temperature control in the units was inadequate, making it uncomfortable for customers during their visits.
Accessibility
While the facility is generally convenient, some customers mentioned issues with limited parking space and access hours.
- MFMarie D FlanaganNov 12, 20255.0My experiences each tome I've visited my unit i make my way in to the office and Yvonne always has a welcoming smile that stays with you all day. Thank you for great customer service.
- KCKrystal CarreonNov 9, 20255.0Went to look for a storage, was greeted by Miss Hernandez. She was super informative about finding the right storage for me. Thank you! Can't wait to continue doing business
- LLL4V3LLNov 8, 20255.0Yvonne helped me through this process and made a quick and efficient
- ATAnalisa TorresNov 7, 20255.0Such a great experience! Got to take a tour of multiple units we had questions on, Yvonne was super sweet and very helpful. Made this a very easy process! ✨
- DVDani VOct 21, 20254.0Veronica and Yvonne were super sweet and gave plenty of information throughout the entire process which made things easy to understand and sign up for. Location itself was clean and nice. When it says temperature controlled I feel it's a bit deceptive though. Individual units have no lights or temperature control to them, you only get the light and ac coming in from the hallways when your unit is open. If you're in there for more than five minutes it can get pretty hot and stuffy, especially if you're moving stuff around and doing physical work. In terms of price, my first month required adding insurance and also a fee for signing up which quickly added up. I ended up paying $90 for a $29 unit and then $40 the following few months with insurance included. Although this was adding up quickly, it was still low enough for my needs. After two or three months I got a letter in the mail saying my promotional price was expiring soon and I would start to get charged $58 plus insurance. This would probably come out to around $69 per month. I ended up moving out immediately as that's $40 more than I expected to pay a month. So basically; location was clean and well maintained, ladies at the front office were absolutely lovely, super informative, and helpful. Extra Space Storage as a company though....I might try out a different option if I'm looking for storage. If you're looking to get a unit really consider how valuable your stuff actually is and if it's worth all the fees and price increases. (It's probably not)
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves San Antonio residents near Monte Vista, Tobin Hill, Beacon Hill, Olmos Park, Fort Sam Houston, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of McCullough Ave and E Ashby Pl.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Are moving carts or dollies provided?
Nearly all Extra Space Storage facilities that offer indoor storage units with access through a hallway have push carts. If you need a push cart to transport your belongings, please let the facility manager know, and they will be happy to assist you.
Do you offer indoor storage?
Yes! Indoor storage units are a popular option at Extra Space Storage. These units are located in a building structure and provide a protected, enclosed space to store your belongings. Many prefer this type of storage due to the extra layer of separation from the outdoor elements.
What are the access hours for Extra Space Storage?
Extra Space Storage is accessible daily from 6:00 AM to 10:00 PM, Sunday through Saturday.
Does Extra Space Storage offer climate-controlled storage units?
Yes, climate-controlled storage units are available for items sensitive to temperature, alongside standard units without climate control.
Can I purchase moving and packing supplies at Extra Space Storage?
Yes, moving and packing supplies, including boxes, are available online and at the facility for purchase.
What payment options are accepted at Extra Space Storage?
Payments can be made using American Express, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
Is the Extra Space Storage facility ADA compliant and secure?
Yes, the facility is ADA compliant with exceptional security measures including electronic gate access and a manager living on site.
Where is Extra Space Storage located?
Extra Space Storage is located at 211 E French Pl, San Antonio, TX 78212, near the intersection of McCullough Ave and E Ashby Pl.
Are moving carts or dollies provided at Extra Space Storage?
Push carts are available at most indoor storage units. Ask the facility manager for assistance if needed.
What nearby places can I visit when using Extra Space Storage?
Nearby you can visit Gravves Coffee for a drink, the Learning Academy of San Antonio if you are interested in education, or the United States Postal Service for mailing needs.
Are there any nearby legal services around Extra Space Storage?
Yes, several legal services like the Law Office of Ernest Leal and Dinorah Diaz Attorney at Law are close by if you require legal assistance.
What nearby amenities can support my visit to Extra Space Storage?
Nearby amenities include hair salons like Flor Hair Salon and Medusa Salon, tattoo studios such as Still Waters Tattoo Studio and Flesh Electric Tattoo, and convenience stores like Valero.