Brand Certified
Extra Space Storage
4.8(864 reviews)
Certified by Extra Space Storage • Mar 01, 2026
Business Details
5611 Lone Star Parkway, San Antonio, TX
78253, United States
Certified by Extra Space Storage • Mar 01, 2026
(210) 829-8787
Certified by Extra Space Storage • Mar 01, 2026
https://www.extraspace.com/storage/facilities/us/texas/san_antonio/1000000924/?cid=org::ld::yext&utm_source=yext&utm_medium=referral&utm_campaign=org::ld::yext
Certified by Extra Space Storage • Mar 01, 2026
About
Certified by Extra Space Storage • Mar 01, 2026
Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 5611 Lone Star Parkway in San Antonio, TX today! Our large selection of storage units, climate controlled units, electronic gate access, exceptional security, ADA compliant, covered loading bay, deliveries accepted, multiple entrance/exit gates, parking spaces, elevator access, security access to your floor only, military discount, wide drive isles, commercial tenants, solar site, Wifi available and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
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Location
Certified by Extra Space Storage • Mar 01, 2026
Hours
Certified by Extra Space Storage • Mar 01, 2026
Reviews
4.8
864 reviews
5 stars
810
4 stars
19
3 stars8
2 stars6
1 star
21
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members, particularly Raul, Meghan, and Connie, received high praise for their friendly, helpful, and professional service.
Cleanliness
The facility is frequently noted for being clean and well-maintained, contributing to a positive customer experience.
Climate Control Issues
Several customers reported problems with the climate control system, stating that it was not functioning as advertised, leading to concerns about the safety of their stored items.
Pricing Concerns
Customers expressed dissatisfaction with significant price increases after initial promotions, leading to feelings of being misled.
- EIEliott Izaguirre2 days ago5.0Raul was very professional and attentive during the rental process. He showed me 2 units, collected the necessary documentation, and promptly finalized the transaction. Quick and to the point.
- DPDorcey PerezFeb 25, 20265.0The whole process was simple and smooth. The staff was also very professional and answered all my questions.
- DVDavid VillarrealFeb 14, 20265.0Awesome place! Very well maintained! Music playing in the halls makes going to your unit super fun 🤘 definitely recommend getting a unit here talk to the store manager Raul he’s a cool guy excellent customer service!
- ACalyssa castilloFeb 10, 20265.0Victoria did an amazing job answering all my questions and finding me the best quote and space for my accommodations to be met! She was patient and knowledgeable of the availability as well as courteous of my time! I will be booking a storage unit online with the flash deal given, allowing me to comfortability afford a secure storage unit. I currently have ExtraSoace storage units but at different locations so being able to still work with the same company and always receive top tier customer service, I value! Thank you Victoria!
- DODeborah OrnellasJan 31, 20265.0Connie was absolutely amazing helping me navigate moving my husband's belongings to storage. I appreciate her expertise and kindness. It means the world to me to find people like her who truly work to assist. Thank you so much!
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves San Antonio residents near Far West Side.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of Lone Star Pkwy and Alamo Ranch Pkwy.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Are moving carts or dollies provided?
Nearly all Extra Space Storage facilities that offer indoor storage units with access through a hallway have push carts. If you need a push cart to transport your belongings, please let the facility manager know, and they will be happy to assist you.
Do you offer indoor storage?
Yes! Indoor storage units are a popular option at Extra Space Storage. These units are located in a building structure and provide a protected, enclosed space to store your belongings. Many prefer this type of storage due to the extra layer of separation from the outdoor elements.
Brand Certified Facts from Extra Space Storage
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