Brand Certified
Extra Space Storage
4.8(960 reviews)
Certified by Extra Space Storage • Mar 01, 2026
Business Details
12211 N IH 35, San Antonio, TX
78233, United States
Certified by Extra Space Storage • Mar 01, 2026
(210) 672-2636
Certified by Extra Space Storage • Mar 01, 2026
https://www.extraspace.com/storage/facilities/us/texas/san_antonio/1000000843/?cid=org::ld::yext&utm_source=yext&utm_medium=referral&utm_campaign=org::ld::yext
Certified by Extra Space Storage • Mar 01, 2026
About
Certified by Extra Space Storage • Mar 01, 2026
Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 12211 N IH 35 in San Antonio, TX today! Our large selection of storage units, climate controlled units, electronic gate access, exceptional security, ADA compliant, deliveries accepted, multiple entrance/exit gates, parking spaces, elevator access, military discount, wide drive isles, commercial tenants, Wifi available, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
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Location
Certified by Extra Space Storage • Mar 01, 2026
Hours
Certified by Extra Space Storage • Mar 01, 2026
Reviews
4.8
960 reviews
5 stars
895
4 stars
30
3 stars9
2 stars6
1 star
20
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted exceptional customer service, particularly praising staff members like John, Nyah, and Katherine for their helpfulness and professionalism.
Cleanliness
Customers consistently noted that the facility is clean, well-maintained, and secure, with many describing it as the cleanest storage facility they have encountered.
Security Concerns
Some reviews raised serious concerns about security, mentioning incidents of break-ins and a lack of communication from management regarding safety issues.
Pricing Issues
Several customers expressed dissatisfaction with frequent rent increases, feeling that the pricing was not justified given the service and security concerns.
- BGBrittney GarciaFeb 17, 20265.0John was great. Very helpful!
- ACAdam CasanovaFeb 5, 20265.0Very friendly and great customer service a thanks John.
- JGjimmy godinezFeb 5, 20265.0John was very quick and helpful
- DADerek AndradeFeb 3, 20265.0Fantastic customer service, I highly recommend if you're looking for any storage spaces to check them out! John the store manager is who helped me.
- JBjolene brownJan 20, 20265.0Thanks so much John for all the great hospitality and amazing prices not to mention making it easy is to transfer units. Also, if you guys want a very clean facility, come here talk to John never had any issues with bugs or any mice thank y’all so much.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves San Antonio residents near Monterrey Village, Randolph Hills, Live Oak, and El Dorado.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of I-35 Frontage Rd and Judson Rd.
Is Extra Space Storage close to any military bases?
Extra Space Storage is about 7.9 miles from Randolph Air Force Base.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Are moving carts or dollies provided?
Nearly all Extra Space Storage facilities that offer indoor storage units with access through a hallway have push carts. If you need a push cart to transport your belongings, please let the facility manager know, and they will be happy to assist you.
What are the access hours for Extra Space Storage?
You can access your storage unit every day from 6:00 AM to 10:00 PM.
What are the office hours for Extra Space Storage?
The office is open Monday to Friday from 9:30 AM to 6:00 PM, and on Saturday from 9:00 AM to 5:30 PM. It is closed on Sundays and major holidays.
Does Extra Space Storage offer climate-controlled units?
Yes, climate-controlled storage units are available for storing temperature-sensitive items at most Extra Space Storage facilities.
Can I purchase moving and packing supplies at Extra Space Storage?
Yes, a variety of moving and packing supplies, including boxes, are available for purchase both online and at the facility.
What payment options are accepted at Extra Space Storage?
They accept American Express, Apple Pay, Cash, Check, Discover, Invoice, Mastercard, and Visa.
Is there a military discount offered at Extra Space Storage?
Yes, Extra Space Storage provides a military discount to eligible customers.
Where is Extra Space Storage located?
It is located at 12211 N IH 35, San Antonio, TX 78233, near the intersection of I-35 Frontage Rd and Judson Rd.
What nearby car dealerships are close to Extra Space Storage?
Nearby car dealerships include Legend Mazda, Methusela KIA, Mazda USA, Legend Kia, World Car Kia North, World Car Mazda North, Alex Universal Toyota, Chacon Autos, DJ Auto Sales, Select Auto Network, Texas Auto Save, Tallmadge Motors USA, Ty’s New and Used Auto Sales, Yashy’s Auto Sales, North Park IH-35 Lot, and Jeremy’s Auto Sales. Customers visiting Extra Space Storage can combine their trip with visits to these dealerships for convenience.
Are there any nearby stores for moving and packing supplies near Extra Space Storage?
Yes, besides Extra Space Storage's own packing supplies, nearby you can visit stores like T-Mobile and Sam's Club for additional essentials. Sam’s Club, nearby, offers wholesale goods and groceries if you want to stock up before or after your storage visit.
What other services or businesses are near Extra Space Storage that might be helpful?
Nearby helpful businesses include OUTLAW Off-Road + Performance for automotive parts, Lucid Hearing San Antonio TX for medical supplies, and 7-Eleven convenience store for quick snacks and fuel. These locations make it convenient if you have multiple errands while visiting the storage facility.
Brand Certified Facts from Extra Space Storage
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Certified March 01, 2026Yext Knowledge Graph
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