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Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 12211 N IH 35 in San Antonio, TX today! Our large selection of storage units, climate controlled units, electronic gate access, exceptional security, ADA compliant, deliveries accepted, multiple entrance/exit gates, parking spaces, elevator access, military discount, wide drive isles, commercial tenants, Wifi available, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
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Location
Hours
Reviews
4.8
949 reviews
5 stars
884
4 stars
30
3 stars9
2 stars6
1 star
20
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews praised the staff, particularly John, Nyah, and Katherine, for their helpfulness, professionalism, and friendly demeanor.
Cleanliness
The facility is consistently described as clean, well-maintained, and secure, with many customers noting the cleanliness of the storage units and common areas.
Security Concerns
Several customers expressed serious concerns about security, citing incidents of break-ins and a lack of adequate security measures, such as cameras.
Price Increases
Multiple reviews mentioned dissatisfaction with frequent rent increases, leading to frustration among long-term tenants.
- ABAlexandria BondDec 30, 20255.0I encountered a minor issue when attempting to reserve my unit online and initially accessing the gate entry system. John responded promptly and with a friendly, professional demeanor, helping me resolve the problem immediately. I genuinely appreciate his helpfulness.
- HLHarley LarsenDec 18, 20255.0Best service I’ve had, John willingly helped get my toolbox into the trailer
- SDSuzanne DuncanDec 10, 20254.0Extra Space Storage makes the process simple and efficient, you can handle everything online or by phone, then pick up your keys right at the assigned unit. The staff is friendly and helpful, the grounds are secure and clean, carts are always available, and the elevators are reliable. A smooth, stress-free experience every time
- BMBarbara MartinezDec 9, 20255.0John was so awesome and has an amazing beard!! Super helpful and respectful! This place is great always clean and well kept.
- 77708CedDec 5, 20255.0Dean was really professional i would highly recommend this site.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves San Antonio residents near Monterrey Village, Randolph Hills, Live Oak, and El Dorado.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of I-35 Frontage Rd and Judson Rd.
Is Extra Space Storage close to any military bases?
Extra Space Storage is about 7.9 miles from Randolph Air Force Base.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Are moving carts or dollies provided?
Nearly all Extra Space Storage facilities that offer indoor storage units with access through a hallway have push carts. If you need a push cart to transport your belongings, please let the facility manager know, and they will be happy to assist you.
What are the access hours for Extra Space Storage?
You can access your storage unit every day from 6:00 AM to 10:00 PM.
What are the office hours for Extra Space Storage?
The office is open Monday to Friday from 9:30 AM to 6:00 PM, and on Saturday from 9:00 AM to 5:30 PM. It is closed on Sundays and major holidays.
Does Extra Space Storage offer climate-controlled units?
Yes, climate-controlled storage units are available for storing temperature-sensitive items at most Extra Space Storage facilities.
Can I purchase moving and packing supplies at Extra Space Storage?
Yes, a variety of moving and packing supplies, including boxes, are available for purchase both online and at the facility.
What payment options are accepted at Extra Space Storage?
They accept American Express, Apple Pay, Cash, Check, Discover, Invoice, Mastercard, and Visa.
Is there a military discount offered at Extra Space Storage?
Yes, Extra Space Storage provides a military discount to eligible customers.
Where is Extra Space Storage located?
It is located at 12211 N IH 35, San Antonio, TX 78233, near the intersection of I-35 Frontage Rd and Judson Rd.
What nearby car dealerships are close to Extra Space Storage?
Nearby car dealerships include Legend Mazda, Methusela KIA, Mazda USA, Legend Kia, World Car Kia North, World Car Mazda North, Alex Universal Toyota, Chacon Autos, DJ Auto Sales, Select Auto Network, Texas Auto Save, Tallmadge Motors USA, Ty’s New and Used Auto Sales, Yashy’s Auto Sales, North Park IH-35 Lot, and Jeremy’s Auto Sales. Customers visiting Extra Space Storage can combine their trip with visits to these dealerships for convenience.
Are there any nearby stores for moving and packing supplies near Extra Space Storage?
Yes, besides Extra Space Storage's own packing supplies, nearby you can visit stores like T-Mobile and Sam's Club for additional essentials. Sam’s Club, nearby, offers wholesale goods and groceries if you want to stock up before or after your storage visit.
What other services or businesses are near Extra Space Storage that might be helpful?
Nearby helpful businesses include OUTLAW Off-Road + Performance for automotive parts, Lucid Hearing San Antonio TX for medical supplies, and 7-Eleven convenience store for quick snacks and fuel. These locations make it convenient if you have multiple errands while visiting the storage facility.