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Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 12211 N IH 35 in San Antonio, TX today! Our large selection of storage units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, deliveries accepted, multiple entrance/exit gates, parking spaces, elevator access, military discount, wide drive isles, commercial tenants, Wifi available, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
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- DebitAvailable
Location
Hours
Reviews
4.8
938 reviews
5 stars
873
4 stars
30
3 stars9
2 stars6
1 star
20
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members, especially John and Nyah, received high praise for their helpfulness, professionalism, and friendliness, contributing to a positive customer experience.
Cleanliness
The facility is consistently noted for being clean and well-maintained, with many customers highlighting the cleanliness of the storage units.
Security Concerns
Several reviews raised serious concerns about security, citing incidents of break-ins and a lack of adequate security measures, leading to dissatisfaction among tenants.
Price Increases
Customers expressed frustration over frequent rent increases, with some feeling that the price hikes were unjustified given the service and security issues.
Overall Experience
While many customers had positive experiences with the staff and facilities, the issues with security and pricing led to mixed overall satisfaction.
- NLnorris longsworth3 days ago5.0Best in the west… CLEAN,SAFE,WELL LIT, and Awesome Customer Service!!!
- ISIsaac SmadiNov 14, 20255.0Professional and well maintained facility that offers different prices for different conveniences.
- CMCarlos MunizNov 7, 20255.0Great customer service. I needed a bigger unit and John was more than willing to help. The process was simple and fast!
- MGMiranda GonzalesOct 30, 20255.0Extremely professional, ive been a renter for over 2 years now and I couldn't be more pleased. Unfortunately its my time to head out. Thanks I appreciate everything
- LDL. D.Oct 24, 20251.0They come off as a very customer based facility, but once you sign and move into a unit, that changes. Not to mention the lack of security. Go elsewhere. Don't bother with this facilty. I dont know how other Extra Space locations are run, but as far as this one, NO, just, NO.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves San Antonio residents near Monterrey Village, Randolph Hills, Live Oak, and El Dorado.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of I-35 Frontage Rd and Judson Rd.
Is Extra Space Storage close to any military bases?
Extra Space Storage is about 7.9 miles from Randolph Air Force Base.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Are moving carts or dollies provided?
Nearly all Extra Space Storage facilities that offer indoor storage units with access through a hallway have push carts. If you need a push cart to transport your belongings, please let the facility manager know, and they will be happy to assist you.
What are the access hours for Extra Space Storage?
You can access your storage unit every day from 6:00 AM to 10:00 PM.
What are the office hours for Extra Space Storage?
The office is open Monday to Friday from 9:30 AM to 6:00 PM, and on Saturday from 9:00 AM to 5:30 PM. It is closed on Sundays and major holidays.
Does Extra Space Storage offer climate-controlled units?
Yes, climate-controlled storage units are available for storing temperature-sensitive items at most Extra Space Storage facilities.
Can I purchase moving and packing supplies at Extra Space Storage?
Yes, a variety of moving and packing supplies, including boxes, are available for purchase both online and at the facility.
What payment options are accepted at Extra Space Storage?
They accept American Express, Apple Pay, Cash, Check, Discover, Invoice, Mastercard, and Visa.
Is there a military discount offered at Extra Space Storage?
Yes, Extra Space Storage provides a military discount to eligible customers.
Where is Extra Space Storage located?
It is located at 12211 N IH 35, San Antonio, TX 78233, near the intersection of I-35 Frontage Rd and Judson Rd.
What nearby car dealerships are close to Extra Space Storage?
Nearby car dealerships include Legend Mazda, Methusela KIA, Mazda USA, Legend Kia, World Car Kia North, World Car Mazda North, Alex Universal Toyota, Chacon Autos, DJ Auto Sales, Select Auto Network, Texas Auto Save, Tallmadge Motors USA, Ty’s New and Used Auto Sales, Yashy’s Auto Sales, North Park IH-35 Lot, and Jeremy’s Auto Sales. Customers visiting Extra Space Storage can combine their trip with visits to these dealerships for convenience.
Are there any nearby stores for moving and packing supplies near Extra Space Storage?
Yes, besides Extra Space Storage's own packing supplies, nearby you can visit stores like T-Mobile and Sam's Club for additional essentials. Sam’s Club, nearby, offers wholesale goods and groceries if you want to stock up before or after your storage visit.
What other services or businesses are near Extra Space Storage that might be helpful?
Nearby helpful businesses include OUTLAW Off-Road + Performance for automotive parts, Lucid Hearing San Antonio TX for medical supplies, and 7-Eleven convenience store for quick snacks and fuel. These locations make it convenient if you have multiple errands while visiting the storage facility.