At Home

4.3
1917 reviews
At Home The Home Decor & Holiday Superstore storefront

About

Home Goods StoreHome FurnitureOutdoor Furniture StoreRug StorePicture Frame ShopBedding Store
Discover At Home in San Antonio, TX. Your destination for affordable home décor, furniture, and seasonal decorations. Explore stylish indoor and outdoor collections that make it easy to refresh every room and celebrate every season. From modern and farmhouse to classic and coastal, find unique pieces that bring your personal style to life. Shop home goods, furniture, lighting, wall art, and holiday décor — all in one place. Design your life, At Home.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

At Home
6840 NW Loop 410, San Antonio, TX
78238, United States

Hours

Reviews

4.3
1,917 reviews
5 stars
1,088
4 stars
487
3 stars
206
2 stars
75
1 star
61

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised helpful staff while others reported rudeness and long wait times.

Product Variety

Customers appreciated the wide selection of home decor and seasonal items, though some noted a lack of specific products.

Pricing

Prices were generally seen as reasonable, but some customers felt certain items were overpriced.

Store Experience

The store is large and offers a lot to explore, but issues with organization and staffing led to complaints about long checkout lines.

Delivery Issues

Several customers experienced problems with delivery services, particularly regarding communication and setup.
  • MR
    Michael Rodriguez
    Nov 12, 2025
    1.0
    Messy, unorganized, no workers there to assist
  • FF
    Fredda
    Oct 31, 2025
    5.0
    I have shopped with At Home for several years and have always been pleased with my purchases.
  • BR
    Bill R
    Oct 26, 2025
    5.0
    John and Alphonso did a great job today their customer service was excellent
  • AP
    Amparo Palomo
    Oct 12, 2025
    5.0
    Its a great place to get everything from furniture to small christmas decorations
  • DR
    Daniel Rubio
    Sep 17, 2025
    1.0
    Don’t order same day delivery. They use Uber delivery and don’t record the store location of origin or the Uber order #, so if the delivery person doesn’t deliver then you’ll lose the money and the package. An absolutely broken system. Edit: In response to the owner reply, I was on the phone with the store and Uber for hours yesterday. They guaranteed a second delivery attempt, but I never saw the delivery and communication from the store completely stopped. I’ve accepted that I’ve been robbed and will no longer patronize At Home.

Frequently Asked Questions About At Home

What is Insider Perks?

The At Home Insider Perks program is a free-to-join program that offers a handful of benefits including a 10% off welcome offer and a Birthday Bonus gift on your birthday, Receiptless returns, First notice of hot new products and markdowns, Decorating tips and tricks and more!

What is the At Home return policy?

No receipt? No problem!* Returns of unused items in the original packaging will be fully refunded within 60 days (90 days if you’re an Insider Perks member) with proof of purchase through your Insider Perks account or credit card or receipt and a valid ID. If your purchase cannot be verified, you’ll be issued a store credit based on the current price of the item(s). Christmas merchandise returned after December 25 will be refunded for the current price of the items, even with the original receipt. We do not provide exchanges. You're welcome to return any unwanted product and purchase new items. We are unable to accept returns on mattresses. We are unable to accept returns of pillows and cushions without all of their tags. We are unable to accept returns of items marked “All Sales Final”. Products delivered by one of our local delivery partners, including PICKUP, Roadie, and Door Dash, must be returned in-store. If an item you purchased is damaged or defective, please return it within 60 days to your nearest store for a refund. While we're not able to offer exchanges, customers are welcome to return any unwanted merchandise and purchase new items. *we allow up to 3 returns without a receipt.