Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a San Angelo, TX Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
1,750 reviews
5 stars
936
4 stars
409
3 stars
186
2 stars
69
1 star
150
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed experiences with customer service; some employees were praised for their helpfulness, while others were criticized for being unresponsive or rude.
Delivery Issues
Numerous complaints about delivery service, including delays, incorrect items, and poor communication from delivery staff.
Product Availability
Customers appreciated the variety of products available, but there were issues with stock discrepancies and items not being on display.
Store Cleanliness
The store was generally reported as clean, but some customers noted that organization could be improved.
Pricing Concerns
While many found prices reasonable, there were complaints about price increases and the perception that some items were overpriced compared to competitors.
- JHJustin Harendt2 days ago4.0Have just about anything you need
- ZLZ LNov 5, 20251.0Thanks to Haley Nico and skee for the worst custoner experience ever, well just Nico and skee since Haley the GM couldn’t be bothered to answer the phone to help with a major appliance issue involving safety
- GRGOMMY ReevesNov 2, 20252.0FRAUD ALERT! MERCHANDISE MIS-PRICED-CHECK YOUR SALES TIX. THEY ARE RUNNING A SCAM! I purchased some blinds expecting to pay $13.**. I checked out in the garden center and my ticket seemed higher than anticipated. I was charged $21.09 for the blinds. I go back to the bin that I retrieved the blinds from & it does show $13.48, that I thought! I snapped a photo & took my purchase to the return desk & explained to the clerk that I was overcharged for the blinds. The clerk allowed me to return the blinds for a full refund, since I was not okay with paying $21.09 for the blinds that were represented to be $13.48. I was taught in marketing class that this is misrepresentation. I showed the clerk the photo of the sign and she said, “Yeah, looks like those are ALL in the wrong place.” with an (NOT MY JOB, WHATEVER) attitude! I used my valuable time looking for an acceptable blind in an acceptable size for what I THOUGHT was an acceptable price and backtrack to make sure I didn’t read the sign wrong, then I am further inconvenienced by going to the return desk and totally disregarded by the clerk. NOT GOOD LOWE’s-SAN ANGELO, TX! I WON’T BE BACK!
- VWVictoria WamplerOct 28, 20255.0Although we had issues for the last 2 days that were caused mistakenly by an employee at Lowe’s. Management did an amazing job and made our situation right and then some. I will never shop for appliances anywhere else but Lowe’s. Dominic was amazing at getting us taken care of and the whole team made a wonderful group effort in taking care of my family and making sure we had the option to do what was financially best for us. We are very pleased with the customer service we received today.
- WWWes WarlickOct 15, 20255.0Had to get a new dishwasher yesterday. Wife and I found one we wanted that was advertised but not on display. Employee by the name of Kory(if I remember correctly) located one in stock, checked us out and helped me load it in my truck all with a great attitude and told me it was only his second day on the job. This was the most painless experience I've had purchasing an appliance from a big box retailer. Outstanding job.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in San Angelo, TX?
Lowe's offers a wide range of products including appliances, tools, flooring, paint, outdoor and gardening equipment, bathroom and kitchen supplies, decking, grills, lumber, and home décor.
What are the operating hours for Lowe's Home Improvement in San Angelo?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and on Sundays from 8:00 AM to 8:00 PM, with holiday exceptions.
Does Lowe’s in San Angelo offer in-store pickup and delivery services?
Yes, Lowe’s offers both in-store pickup and delivery for customer convenience.
How can I check the status of my order placed at Lowe’s?
You can check your order status online by entering your order number or logging into your MyLowe’s account and you will receive email updates about your order.
What is Lowe’s return and exchange policy?
Most items can be returned within 90 days. Items purchased online can be returned via shipping or in-store with proof of purchase at the customer service desk.
What payment options are accepted at Lowe’s Home Improvement in San Angelo?
Lowe’s accepts major payment methods including American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Are installation services available at the San Angelo Lowe’s store?
Yes, Lowe’s provides various installation services such as appliances, flooring, doors, windows, HVAC, and many more to support your home improvement projects.
What nearby food options can I consider when visiting Lowe’s in San Angelo?
Nearby food options include Dairy Queen, McDonald's, Wendy’s, Panda Express, Starbucks, and Crumbl Cookies, perfect for grabbing a meal or snack before or after shopping at Lowe's.
Are there banks or financial services close to Lowe’s in San Angelo?
Yes, First Convenience Bank and Jackson Hewitt Tax Service are nearby, which can be convenient if you need banking or financial advising while visiting Lowe’s.
How can nearby services like Minute Key help customers visiting Lowe’s Home Improvement?
Minute Key offers key and locksmith services close to Lowe’s, which is helpful if you require key duplication or lock-related services while in the area.