Lowe's Home Improvement

4.1
1907 reviews

About

Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in San Angelo, TX is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lowe's Home Improvement
5301 Sherwood Way, San Angelo, TX
76904, United States

Hours

Reviews

4.1
1,761 reviews
5 stars
937
4 stars
413
3 stars
187
2 stars
70
1 star
154

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service, with difficulty finding staff to assist them and negative experiences with management.

Delivery Issues

Numerous reviews highlighted significant problems with the delivery service, including delays, miscommunication, and unprofessional behavior from delivery personnel.

Product Availability

Customers expressed frustration over mispriced items and stock discrepancies, leading to dissatisfaction with their shopping experience.

Staff Knowledge

While some employees received praise for their helpfulness, many customers noted a lack of product knowledge among staff, impacting their shopping experience.

Store Cleanliness

The store was generally reported as clean, but some customers felt it was not as organized as it could be.
  • SB
    Splash Wave Beats
    Jan 4, 2026
    1.0
    I walked inside to purchase some tools, and two managers walked up to me and asked me to turn my hat forward..... I had it on backwards. I was shocked and offended that I was profiled like that. I said you're joking right??? They were serious. I had on construction boots, jeans, a reflective vest, but somehow my hat being on backwards offended management. I said what I had to say to them and I walked out. I will never purchase anything from this location ever again!
  • TW
    T Whit
    Jan 2, 2026
    1.0
    Just tried to cash in on a ratchet that broke and had a lifetime warranty. They said because it had a little suffice rust that they couldn't take it. That is the dumbest thing I have ever heard of.
  • EM
    Efrain Manriquez
    Dec 9, 2025
    1.0
    The management is horrible half of the managers don’t know what they are doing half the time and always talking amongst themselves instead of working
  • JB
    james bates
    Dec 3, 2025
    3.0
    Try to fin
  • JH
    Justin Harendt
    Nov 23, 2025
    4.0
    Have just about anything you need

Frequently Asked Questions About Lowe's Home Improvement

How do I find a product online?

Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.

How do I check my order status?

Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.