Lowe’s in San Angelo, TX is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Many customers reported poor customer service, with difficulty finding staff to assist them and negative experiences with management.
Delivery Issues
Numerous reviews highlighted significant problems with the delivery service, including delays, miscommunication, and unprofessional behavior from delivery personnel.
Product Availability
Customers expressed frustration over mispriced items and stock discrepancies, leading to dissatisfaction with their shopping experience.
Staff Knowledge
While some employees received praise for their helpfulness, many customers noted a lack of product knowledge among staff, impacting their shopping experience.
Store Cleanliness
The store was generally reported as clean, but some customers felt it was not as organized as it could be.
SB
Splash Wave Beats
Jan 4, 2026
1.0
I walked inside to purchase some tools, and two managers walked up to me and asked me to turn my hat forward..... I had it on backwards. I was shocked and offended that I was profiled like that. I said you're joking right??? They were serious. I had on construction boots, jeans, a reflective vest, but somehow my hat being on backwards offended management. I said what I had to say to them and I walked out. I will never purchase anything from this location ever again!
TW
T Whit
Jan 2, 2026
1.0
Just tried to cash in on a ratchet that broke and had a lifetime warranty. They said because it had a little suffice rust that they couldn't take it. That is the dumbest thing I have ever heard of.
EM
Efrain Manriquez
Dec 9, 2025
1.0
The management is horrible half of the managers don’t know what they are doing half the time and always talking amongst themselves instead of working
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in San Angelo, TX?
Lowe's offers a wide range of products including appliances, tools, flooring, paint, outdoor and gardening equipment, bathroom and kitchen supplies, decking, grills, lumber, and home décor.
What are the operating hours for Lowe's Home Improvement in San Angelo?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and on Sundays from 8:00 AM to 8:00 PM, with holiday exceptions.
Does Lowe’s in San Angelo offer in-store pickup and delivery services?
Yes, Lowe’s offers both in-store pickup and delivery for customer convenience.
How can I check the status of my order placed at Lowe’s?
You can check your order status online by entering your order number or logging into your MyLowe’s account and you will receive email updates about your order.
What is Lowe’s return and exchange policy?
Most items can be returned within 90 days. Items purchased online can be returned via shipping or in-store with proof of purchase at the customer service desk.
What payment options are accepted at Lowe’s Home Improvement in San Angelo?
Lowe’s accepts major payment methods including American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Are installation services available at the San Angelo Lowe’s store?
Yes, Lowe’s provides various installation services such as appliances, flooring, doors, windows, HVAC, and many more to support your home improvement projects.
What nearby food options can I consider when visiting Lowe’s in San Angelo?
Nearby food options include Dairy Queen, McDonald's, Wendy’s, Panda Express, Starbucks, and Crumbl Cookies, perfect for grabbing a meal or snack before or after shopping at Lowe's.
Are there banks or financial services close to Lowe’s in San Angelo?
Yes, First Convenience Bank and Jackson Hewitt Tax Service are nearby, which can be convenient if you need banking or financial advising while visiting Lowe’s.
How can nearby services like Minute Key help customers visiting Lowe’s Home Improvement?
Minute Key offers key and locksmith services close to Lowe’s, which is helpful if you require key duplication or lock-related services while in the area.