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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Round Rock, TX, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.0
2,050 reviews
5 stars
1,113
4 stars
462
3 stars
161
2 stars
79
1 star
235
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while many customers praised friendly and helpful staff, others reported rude interactions and poor handling of returns.
Product Availability
Customers generally found that the store had a good selection of items, but there were complaints about stock issues and misleading inventory information.
Store Cleanliness
The store is often described as clean and well-organized, contributing positively to the shopping experience.
Management Issues
Several reviews highlighted poor management practices, including inadequate staffing and ineffective handling of customer complaints.
Curbside Pickup
Curbside pickup experiences were largely negative, with reports of long wait times and lack of communication.
- DDDom1 day ago1.01/12/26 12:25 pm whoever is handling phones continues to pick up and not talk to customers. Quite ridiculous, unprofessional and laughable that you pay people to provide this type of “service”. Do better.
- JDJames DuffJan 1, 20261.0Placed an order from here and received an open package that an employee tried to rubber banded together and think that it would pass off as a working product. This store literally sent me an opened damaged broken item that a human put in a box thinking it was okay. Its trash. The best part is it’s a holiday item that was ordered before the holiday arrived after and can’t be returned. I literally paid for trash that can’t be returned. I called the 800 number and they were crystal clear on the no return policy but the second I asked about the person boxing up a broken item the policy became really unclear Lesson learned. Lowe’s can send you trash, knowing it’s broken(not a manufacturer malfunction that happens after delivery), half assign a repair and sending it to a customer that cannot return it and the focus is not returning it sticking the customer with the bill and not on employees packing and sending knowingly broken stuff.
- IAIldemaro AscanioDec 28, 20255.0Excellent
- RTRnRtech techDec 16, 20254.0This Lowe's has good customer service. Not true with all stores
- LPLe PsychiDec 13, 20255.0Quick response by all the lady's at front registers
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and services does Lowe's Home Improvement in Round Rock, TX offer?
Lowe's offers a wide range of products including paint, patio furniture, tools, flooring, appliances, plumbing supplies, grills, lumber, and more. Services include installation for appliances, flooring, doors, windows, and other home improvement needs.
What are the opening hours of the Lowe's Home Improvement store in Round Rock?
The store is open Monday to Saturday from 6:00 AM to 10:00 PM and Sunday from 8:00 AM to 8:00 PM, with special holiday hours as noted on their website.
How can I check the status of my online order from Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe’s account. Email updates will notify you if your order status changes.
Does Lowe's Home Improvement in Round Rock provide in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for customer convenience.
How do I return or exchange an item purchased at Lowe's?
Most items can be returned within 90 days. You can start returns online for purchases made on Lowes.com or return in-store with proof of purchase at the customer service desk.
What payment methods are accepted at Lowe's Home Improvement in Round Rock?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Are there any nearby dining options if I visit Lowe's in Round Rock?
Yes, Burger King and Olive Garden are nearby for quick fast food or sit-down dining, perfect for a meal before or after your visit to Lowe's.
Is there a gym located near Lowe's Home Improvement in Round Rock?
Gold's Gym and Gold's Gym Austin Hester's Crossing are nearby, so you can fit in a workout near your shopping trip at Lowe's.
Where can I exchange propane near Lowe's Home Improvement in Round Rock?
Blue Rhino Propane Exchange is located near Lowe's, making it convenient to exchange propane tanks during your visit.
Does Lowe's Home Improvement Round Rock offer any digital resources or apps for shopping?
Yes, Lowe's has apps available on both iOS and Android platforms for easy shopping and access to coupons and savings.