Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Round Rock, TX Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.0
2,034 reviews
5 stars
1,101
4 stars
460
3 stars
161
2 stars
79
1 star
233
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees are praised for being helpful and friendly, while others are criticized for being rude or unresponsive.
Return Policy
Customers expressed frustration with the strict return policy, particularly regarding the lack of exceptions for returns without receipts.
Product Availability
Several customers reported issues with product availability and delivery commitments, leading to dissatisfaction with the shopping experience.
Store Cleanliness
The store is generally noted for being clean and organized, contributing positively to the shopping experience.
Employee Knowledge
While some employees are recognized for their knowledge and helpfulness, others are described as unhelpful or difficult to find.
- BWBrian Williams4 days ago5.0Lowes never disappoints and most of all my dog loves to go in and get the attention. I love how they treat veterans as well as our four-legged friends!
- KZKhan ZohaNov 17, 20255.0Availability is high for almost all home improvement items , customer service is great and its clean and well managed store
- BJBraxton JayOct 31, 20251.0I would never shop at this business, including this location. They have now refused to accept any returns without a receipt. I had bought several hundred dollars worth of supplies for a project and had a receipt for 80% of it. It was clear I was not trying to scam, but that I just lost a receipt for two items I was trying to return and they would not make an exception. I will now be a loyal Home Depot and Ace customer.
- QMQuinny MartinezOct 30, 20255.0Today, I had an issue with the curbside pickup link and called the store upon arrival for assistance. Ana picked up on the first ring, and offered to come to my car to scan my barcode then went back to swiftly get the item purchased. She came back, checked my ID and gave me the item and we were done very quickly. Ana had a professional demeanor and a beautiful, genuine smile throughout our conversation. Today was very cold in the 40’s and I had a sleeping baby in the back seat so I’m very appreciative of the way things were handled! 10/30/25
- RDR. D.Oct 22, 20255.0Jose in the Electrical department was super helpful and friendly. My wife and I were trying to find a light bulb with a very specific screw in knob in LED. He found us the last one in stock. Had a little mishaps with our broken bulb. We told him not to worry, it was already broken, and that we brought it in as a guide to find what we needed. Tia at self checkout was also very helpful and friendly when we went to check out. I had Lowe's Cash and I wasn't able to figure out how to apply it. Without me asking for help she saw what was going on and immediately came over to help. Both interactions were an ideal example of a great shopping experience. Thank you for your time, Ray DeElena
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and services does Lowe's Home Improvement in Round Rock, TX offer?
Lowe's offers a wide range of products including paint, patio furniture, tools, flooring, appliances, plumbing supplies, grills, lumber, and more. Services include installation for appliances, flooring, doors, windows, and other home improvement needs.
What are the opening hours of the Lowe's Home Improvement store in Round Rock?
The store is open Monday to Saturday from 6:00 AM to 10:00 PM and Sunday from 8:00 AM to 8:00 PM, with special holiday hours as noted on their website.
How can I check the status of my online order from Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe’s account. Email updates will notify you if your order status changes.
Does Lowe's Home Improvement in Round Rock provide in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for customer convenience.
How do I return or exchange an item purchased at Lowe's?
Most items can be returned within 90 days. You can start returns online for purchases made on Lowes.com or return in-store with proof of purchase at the customer service desk.
What payment methods are accepted at Lowe's Home Improvement in Round Rock?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Are there any nearby dining options if I visit Lowe's in Round Rock?
Yes, Burger King and Olive Garden are nearby for quick fast food or sit-down dining, perfect for a meal before or after your visit to Lowe's.
Is there a gym located near Lowe's Home Improvement in Round Rock?
Gold's Gym and Gold's Gym Austin Hester's Crossing are nearby, so you can fit in a workout near your shopping trip at Lowe's.
Where can I exchange propane near Lowe's Home Improvement in Round Rock?
Blue Rhino Propane Exchange is located near Lowe's, making it convenient to exchange propane tanks during your visit.
Does Lowe's Home Improvement Round Rock offer any digital resources or apps for shopping?
Yes, Lowe's has apps available on both iOS and Android platforms for easy shopping and access to coupons and savings.