Brand Certified
Lowe's Home Improvement
4.0(2241 reviews)
Certified by Lowe's Home Improvement • Mar 15, 2026
Business Details
120 Sundance Parkway, Round Rock, TX
78681, United States
Certified by Lowe's Home Improvement • Mar 15, 2026
(512) 600-0011
Certified by Lowe's Home Improvement • Mar 15, 2026
https://www.lowes.com/store/TX-Round-Rock/0778
Certified by Lowe's Home Improvement • Mar 15, 2026
About
Certified by Lowe's Home Improvement • Mar 15, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Round Rock, TX, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Mar 15, 2026
Hours
Certified by Lowe's Home Improvement • Mar 15, 2026
Reviews
4.0
2,241 reviews
5 stars
1,217
4 stars
481
3 stars
176
2 stars
93
1 star
274
- BCBill Clark3 days ago3.0Even though their handheld device said they hundreds in stock, the nursery staff couldn't find the plants we were looking for. They also closed the nursery gates 10 or 15 minutes early so we had to go around to the front doors to pay for our plants. Not our best experience.
- RGRyan GMar 9, 20261.0Terrible customer service. Sell defective expensive lawn equipment that breaks within 6 months and won't swap it out. Avoid Ego and avoid Lowes. Home Depot would have done it no problem.
- JTJohn TrumbulMar 2, 20261.0On 2/27/2026 I came into Lowes to purchase a refrigerator. I paid $2121.10 selected the item, PAID for the item, (fridge, wires, installation, and haul away) received an order confirmation email with a delivery date of 3/2/2026 between 8am and 8pm. At 3pm on the 2nd I had not received any call nor delivery so I called lowes. I spoke to Sean who was also the rep that placed my order. I was told they had no order with my number, email or address. finally looking up by order number, I was informed by lowes that their "corporate office" cancelled my order so after 2 hours of back and forth I went back into the local store and spoke to Diego who was supposed to be a manager. he had the WORST customer service i ever seen. I was told I couldn't get the same fridge as it wasn't in stock, then told it couldn't be delivered till the 5th, (i will be out of state) I was offered no discount, no refund, no apology, not even the delivery service fee waived. so to recap; -I paid for an item I did NOT get -I did NOT get my 2112$ back but they swear it will be there within 10 business days -I was offered no discount, no refund, no rush delivery, not even the 60$ delivery fee waived Do NOT do business with this store. they are rude, they are not accommodating and you may not even get the item you paid for or the money back. Sam's club has a better selection, better prices and are very accommodating. if I could id give them 0 stars. A baby complaint has been filed ======== FOLLOW UP ======== After a better business complaint bbb.org I got a call back from Christina. the lowes "remedy" to the situation was to offer me a 10% discount and to wait another 7 full days for delivery. so I get 17 dollars a day for the annoyance of being without a fridge not to mention my food, medication and other perishable gone bad?! thanks but no thanks. even with the "discount" sams is still cheaper. go there you won't be sorry.
- JWJohn WardlowFeb 28, 20265.0We visited 3 Home Improvement stores until we found this one in Round Rock, TX with a working plywood saw. Cameron was very helpful and friendly even though there was a line of customers with stacks of wood for him to cut. It is good to see these kind of helpful people who really care. Cameron could handle these heavy 3/4 inch plywood sheets like a pro.
- JWJustin WarwickFeb 26, 20265.0David Wecker was a huge help today! He was really nice and helped me cut multiple pieces of wood with a great attitude! Nice to see that some people still work hard with good customer service that’s honestly hard to come by these days!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and services does Lowe's Home Improvement in Round Rock, TX offer?
Lowe's offers a wide range of products including paint, patio furniture, tools, flooring, appliances, plumbing supplies, grills, lumber, and more. Services include installation for appliances, flooring, doors, windows, and other home improvement needs.
What are the opening hours of the Lowe's Home Improvement store in Round Rock?
The store is open Monday to Saturday from 6:00 AM to 10:00 PM and Sunday from 8:00 AM to 8:00 PM, with special holiday hours as noted on their website.
How can I check the status of my online order from Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe’s account. Email updates will notify you if your order status changes.
Does Lowe's Home Improvement in Round Rock provide in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for customer convenience.
How do I return or exchange an item purchased at Lowe's?
Most items can be returned within 90 days. You can start returns online for purchases made on Lowes.com or return in-store with proof of purchase at the customer service desk.
What payment methods are accepted at Lowe's Home Improvement in Round Rock?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Are there any nearby dining options if I visit Lowe's in Round Rock?
Yes, Burger King and Olive Garden are nearby for quick fast food or sit-down dining, perfect for a meal before or after your visit to Lowe's.
Is there a gym located near Lowe's Home Improvement in Round Rock?
Gold's Gym and Gold's Gym Austin Hester's Crossing are nearby, so you can fit in a workout near your shopping trip at Lowe's.
Where can I exchange propane near Lowe's Home Improvement in Round Rock?
Blue Rhino Propane Exchange is located near Lowe's, making it convenient to exchange propane tanks during your visit.
Does Lowe's Home Improvement Round Rock offer any digital resources or apps for shopping?
Yes, Lowe's has apps available on both iOS and Android platforms for easy shopping and access to coupons and savings.
Brand Certified Facts from Lowe's Home Improvement
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Certified March 15, 2026Yext Knowledge Graph
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