La-Z-Boy Round Rock

Reviews

• SK

  S K

  Mar 9, 2026
  5.0
  I walked in and pretty quick I noticed a sales woman coming for me. I had hoped for a minute alone to look around, but the moment she started talking I relaxed and just told her everything I wanted and what was going on re my furniture situation. Turned out, she was the manager and her name is Stella. She is AMAZING! Not like an ordinary sales person. She was all in to help me! But not pushy. So relaxed. I met Stella there twice so far and it was literally like meeting with a great girlfriend! She was funny, caring, so human, genuinely friendly (not fake for the sale), and such an absolute delight to work with! I will be refurnishing two more rooms over the next year or two (probably one per year) and I plan to be doing it ALL through Stella at Round Rock La-z-boy! She went above and beyond for me. When I was worried about where my furniture would come from, because I didn't want to end up with a showroom model or a return, she said she would show me exactly where it's from and made sure everything I was interested was either AT THE WAREHOUSE so it would be coming from there or would be built in Tennessee. Tracking the origin of my furniture is pretty cool. I track the origin of my olive oil, how much more important is furniture! Thank you Stella!! My biggest problem with La-Z-Boy, and it is a real problem is that everything they sell is extremely comfortable and stylish so I ended up trying to decide between sets which is way harder than it seems. I've shopped Bassett which is great, but twice the price and there isn't nearly as much to choose from. Same with Ethan Allen, with actually much less to choose from than Bassett. I looked at Rooms to Go (don't bother if you want something that lasts) and Living Spaces, but I wanted quality, comfort (for a really bad back and bones), good service if I should need repair, without having to sell an arm to get it. The La-z-Boy Round Rock showroom is beautiful. There is a LOT to choose from, and if something isn't there (from La-z-boy) they seem to be able to get it. This will definitely be my go-to furniture store into the foreseeable future.
• RW

  Ryan Walker

  Mar 7, 2026
  5.0
  Excellent service from Kim Stickler who helped me purchase my new Meyer series couch. I appreciated her knowledge on getting a cloth that my cat wouldn’t tear up easily! She was able to match the online price I saw too. I highly recommend you go see Kim for your furniture needs. She’s amazing!
• GL

  Glenda Long

  Feb 27, 2026
  5.0
  We had a great experience with our salesman, Stella. She was very helpful in helping us pick out new recliners. She was knowledgeable and understood what we wanted and helped us find the right chairs! Stella very enjoyable to work with!!
• MM

  MMN

  Feb 23, 2026
  5.0
  The Bass Pro Drive store is conveniently located and the customer service is excellent. We worked with Stella, who is superb! She is a true professional who knows the products well, and in our case, she spent an ample amount of time communicating with the manufacturer to customize a dining table set in our downsized home. She truly cares and wants to ensure it is right! We highly recommend Stella and this store. Thank you!
• MM

  Michael McConnell

  Feb 20, 2026
  5.0
  The customer service was absolutely top-notch. Alva was incredibly welcoming, knowledgeable, and made sure all my questions were answered. It’s rare to find a team that genuinely cares this much about their customers. I highly recommend them and will definitely be returning!

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