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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Rosenberg, TX, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
1,674 reviews
5 stars
950
4 stars
359
3 stars
130
2 stars
59
1 star
176
What are people saying?
AI-generated from recent customer reviews
Customer Service
There are numerous complaints about poor customer service, including long wait times for assistance and dismissive staff.
Staff Helpfulness
While some customers praised individual employees for their helpfulness, many reported difficulty in finding staff to assist them.
Store Cleanliness
Several reviews mentioned issues with store cleanliness, particularly in the restroom and lumber sections.
Product Availability
Customers expressed frustration over product availability and issues with online orders not being fulfilled as promised.
Mixed Experiences
Overall, experiences varied widely, with some customers having positive interactions while others reported significant dissatisfaction.
- LKLuke Kazmir4 days ago1.0I’ve spent thousands and thousands at my local Lowe’s over the last half decade and I’m officially done with them! They refuse to make things easy for the customer, if I buy three appliances from my local store I only want to deal with my store but for the last few days I’ve been forced to call other locations to set up delivery all because my items are coming from a different warehouse, not my fault or problem and everyone I get on the phone just keeps bouncing me around to other stores or they hang up on me entirely! I’ll be shopping at Home Depot from now on unless I get things resolved soon and in my favor
- SSSaul SanchezJan 4, 20265.0Good. Service
- CCConnerDec 27, 20251.0get your employees to do their job i shouldn’t have to wait 10 minutes pressing a button to get help. i had to walk up to a cashier who was 10 feet away from where i was in order to get help
- AQAlbert QuinteroDec 25, 20255.0Very Helpful Associates, they greed you when arriving. Very clean store.
- BBBptorpNov 18, 20251.0Staff was very dismissive despite me wanting to exchange a defective product that I bought from Lowes, refused to even sell me a display copy despite two other Lowes having no issue doing so. I bought a snowman yard decoration at my local Lowes (Katy location), when I got to assembling it one of the parts was warped and broken. When I returned to buy another snowman and return the broke one it was all sold out, including the display one. It's important to note that this item was also sold out online and wasn't available for pickup either. An employee at the Katy one told me to check this location (Rosenberg) instead and get that one as long as I was okay with it being with the display one. I arrived there and the staff told me they could not sell me the display one for some reason, even when I explained the situation of wanting to exchange that one for my defective one, but they kept refusing to sell and were overall very dismissive to me. I ended up calling the Lowes Sugar Land and they were able to sell me the display copy with no issues, amazing customer service from that location. Overall avoid this location and just take the extra 15 minutes to go to the Sugar Land location instead for a way better time and service.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and services does Lowe's Home Improvement in Rosenberg offer?
Lowe's Home Improvement offers hardware products, construction needs, paint, patio furniture, home décor, tools, flooring, appliances, plumbing, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and installation services among others.
What are the store hours for Lowe's Home Improvement in Rosenberg, TX?
The store is open Monday through Saturday from 6:00 AM to 10:00 PM, and on Sunday from 8:00 AM to 8:00 PM. Holiday hours vary with some closures.
Does Lowe's in Rosenberg offer delivery and in-store pickup options?
Yes, Lowe's offers both in-store pickup and delivery services to its customers.
How can I check my order status at Lowe's Rosenberg store?
You can check your order status online by entering your order number or by logging into your MyLowe's account if you have one. Email updates will be sent if your order status changes.
What payment methods are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa as payment options.
How can I return or exchange items purchased at Lowe's Rosenberg?
Most items can be returned within 90 days. Online purchases can be returned by starting a return online, while in-store returns require proof of purchase at the customer service desk.
Are there any language support options available at Lowe's Rosenberg?
Lowe's offers services in English, Spanish, and in-store translation services for other languages.
What nearby places can I visit before or after shopping at Lowe's?
Nearby you can visit dining options like Wendy's and Waffle House for a meal, or stop by the Days Inn by Wyndham Rosenberg or Motel 6 if you need accommodations.
Is there a propane exchange service near Lowe's Rosenberg?
Yes, Blue Rhino Propane Exchange is located nearby for convenient propane exchange services.
What automotive services are available near Lowe's Home Improvement in Rosenberg?
Nearby automotive services include AutoZone Auto Parts and Speedy Stop, which offers gas, convenience store items, and car wash services.