Brand Certified
Lowe's Home Improvement
3.9(1612 reviews)
Certified by Lowe's Home Improvement • Mar 15, 2026
Business Details
851 N. Steger Town Drive, Rockwall, TX
75032, United States
Certified by Lowe's Home Improvement • Mar 15, 2026
(972) 772-1967
Certified by Lowe's Home Improvement • Mar 15, 2026
https://www.lowes.com/store/TX-Rockwall/0610
Certified by Lowe's Home Improvement • Mar 15, 2026
About
Certified by Lowe's Home Improvement • Mar 15, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Rockwall, TX offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Mar 15, 2026
Hours
Certified by Lowe's Home Improvement • Mar 15, 2026
Reviews
3.9
1,612 reviews
5 stars
840
4 stars
336
3 stars
127
2 stars
73
1 star
236
- BVBella Vi1 day ago1.0Placed a large order over 6k and they constantly changed delivery dates . Getting in touch with someone over the phone was impossible . They have zero respect for someone’s time and schedule . Left floors right infront of my garage on random day and I could not get them inside by myself . They had zero solution for me and did not care at all .
- SRSandra Rodriguez2 days ago4.0Great customer service friendly people
- JVJoe VFeb 17, 20265.0Staff was very helpful and friendly
- JCJerry CookJan 27, 20265.0snow day and they are open, staffed and keep store organized. Real people, doing real work on Iceageddin day!
- KWKristen WalbertJan 11, 20261.0Currently still on hold for over 50 minutes after a sales associate told me they would not refund my pick up that I got a message about that was “picked up” on the 6th when I had until close of the 7th to pick it up. I said ok then I will pick it up. They said that wasn’t a possibility either
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Rockwall, TX?
Lowe's offers a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What are the store hours for Lowe's Home Improvement in Rockwall, TX?
The store is open Monday through Saturday from 6:00 AM to 10:00 PM, and Sundays from 8:00 AM to 8:00 PM. Holiday hours vary, with closures on some holidays like November 27 and December 25.
Does Lowe's in Rockwall, TX offer delivery and in-store pickup options?
Yes, Lowe's provides both in-store pickup and delivery services for customer convenience.
How can I check the status of my order placed at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe’s account. You'll also receive email updates if your order status changes.
What are the payment options accepted at Lowe's Home Improvement in Rockwall?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Are there any installation services offered by Lowe's in Rockwall?
Yes, Lowe's offers various installation services including appliances, cabinets, flooring, doors, garage doors, generators, lighting, and more.
Can Lowe's customers in Rockwall recycle items at the store?
Yes, Lowe's provides recycling services for electronics, light bulbs, and batteries.
What nearby places can customers visit when shopping at Lowe's in Rockwall, TX?
Customers can visit nearby places such as Target for additional shopping, Onassis Greek Taphouse and Kitchen for dining, and the nearby Children's Park for family outings.
Are there automotive-related services near Lowe's Home Improvement in Rockwall?
Yes, nearby automotive services include NTB - National Tire & Battery for tire and battery needs, Kwik Kar Oil Change and Auto Care for vehicle maintenance, and Horizon Car Wash for car cleaning.
How can nearby locksmith services assist customers shopping at Lowe's in Rockwall?
Multiple nearby locksmiths like minuteKEY and Minute Key can help customers with key duplication and lock services, making it convenient for home improvement and security needs.
Brand Certified Facts from Lowe's Home Improvement
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Certified March 15, 2026Yext Knowledge Graph
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