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Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 10535 Mason Rd in Richmond, TX today! Our large selection of storage units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, covered loading bay, deliveries accepted, multiple entrance/exit gates, parking spaces, elevator access, wide drive isles, Wifi available and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
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Location
Hours
Reviews
4.9
513 reviews
5 stars
490
4 stars
10
3 stars3
2 stars0
1 star
10
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff, particularly Alicia and Alta, received high praise for their friendliness, professionalism, and willingness to help customers with their needs.
Cleanliness
The facility is consistently noted for being clean, well-maintained, and secure, contributing to a positive customer experience.
Ease of Process
Customers appreciated the smooth and efficient process for renting units, with many highlighting the ease of online reservations and helpful staff.
Pricing Concerns
Some customers expressed dissatisfaction with sudden price increases, indicating a need for transparency regarding pricing policies.
Staff Knowledge
The staff is frequently described as knowledgeable and helpful, providing valuable assistance in selecting the right storage units.
- RFRichard Ford2 days ago5.0Alicia is so fun and personable. She took her time to make sure we got a unit we feel good about and answered any questions we had. Excellent service from Alicia!!!
- LLLucy Lux2 days ago5.0Im a customer since 2019. Alicia is a compassionate patient and professional! Please screen all staff to replicate Alicia’s character!
- DFDohnny F.Nov 15, 20255.0Alecia was great, extremely helpful and knowledgeable. Went over and beyond as far as I'm concerned. Definitely will be using this business again in the future.
- SGSusan GreenNov 6, 20255.0A very professional person by the name of Alisha helped me today.. She was able to keep my rate the same for next year. She went out of her way to do so. Being on social security and 79 years old, this was tremendous for me.. Need more employees like her.!
- SGShop GolowayOct 22, 20255.0It was just a few days ago when I received the dreaded price increase notice from Extra Space Storage. I was unable to pay the new price so after doing all my homework about my other options I was set to (reluctantly) walk away from Extra Space. It was Alicia with Extra Space who listened to my concerns and passed those concerns and my story back to her management. I am delighted that Alicia was able to broker a deal with her management that will keep me with them. My sincerest thanks to everyone, and most importantly Alicia, for making this situation work out for everyone.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of Richmond, Pecan Grove, Foster, Cumings, Sugar Land, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located at the corner of S Mason Rd and Grand Pkwy.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Are moving carts or dollies provided?
Nearly all Extra Space Storage facilities that offer indoor storage units with access through a hallway have push carts. If you need a push cart to transport your belongings, please let the facility manager know, and they will be happy to assist you.
Do you offer indoor storage?
Yes! Indoor storage units are a popular option at Extra Space Storage. These units are located in a building structure and provide a protected, enclosed space to store your belongings. Many prefer this type of storage due to the extra layer of separation from the outdoor elements.
What are the access hours for Extra Space Storage in Richmond, TX?
Extra Space Storage is open daily from 6:00 AM to 10:00 PM.
What services does Extra Space Storage offer?
They offer self storage, online payments, packing & moving supplies, climate controlling, electronic gate access, on-site resident manager, covered loading bay, package placement, deliveries accepted, elevator access, wide drive aisles, and moving boxes.
Does Extra Space Storage provide climate-controlled units?
Yes, climate-controlled storage units are available for temperature-sensitive items.
Can I purchase moving and packing supplies at Extra Space Storage?
Yes, a variety of moving and packing supplies are available for purchase online and at the facility.
Where is Extra Space Storage located in Richmond, TX?
It is located at 10535 Mason Rd, Richmond, TX 77406, at the corner of S Mason Rd and Grand Pkwy.
What payment options does Extra Space Storage accept?
They accept American Express, Apple Pay, cash, check, Discover, invoice, Mastercard, and Visa.
Is the Extra Space Storage facility accessible for people with disabilities?
Yes, the facility is ADA compliant and offers features like elevator access and wide drive aisles to accommodate all customers.
What nearby services can I use along with my visit to Extra Space Storage?
Nearby you can find the Skhindu Esthetics & Wellness Center and The Clearskin Studio for spa and beauty treatments, as well as Zach Muzzy Insurance Agency for insurance services.
Are there any health and wellness facilities near Extra Space Storage?
Yes, nearby options include Airrosti and Maxson Chiropractic for physical therapy and chiropractic care, plus BodyRecharge and Healing Pearl for spa and massage therapy.
What entertainment or recreational activities are close to Extra Space Storage?
Nearby entertainment includes the Nightmare On Timothy Lane haunted house attraction, as well as martial arts instruction at Vovinam Viet Vo Dao Martial Arts Richmond TX.