Business Details
About
Home Goods StoreHome FurnitureOutdoor Furniture StoreRug StorePicture Frame ShopBedding StoreAt Home
Discover At Home in Richmond, TX. Your destination for affordable home décor, furniture, and seasonal decorations. Explore stylish indoor and outdoor collections that make it easy to refresh every room and celebrate every season. From modern and farmhouse to classic and coastal, find unique pieces that bring your personal style to life. Shop home goods, furniture, lighting, wall art, and holiday décor — all in one place. Design your life, At Home.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.3
872 reviews
5 stars
523
4 stars
213
3 stars
69
2 stars
25
1 star
42
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant number of customers experienced poor service, including unhelpful staff and long wait times.
Product Selection
Customers appreciate the wide variety of home decor and seasonal items available, often noting the store's extensive selection.
Store Condition
Many reviews highlight the store's cleanliness and organization, contributing positively to the shopping experience.
Pricing Concerns
Several customers mentioned that prices are perceived as high, with some expressing dissatisfaction over pricing policies and perceived value.
- ACangie cabreraDec 26, 20251.0Costumer service sucks! Shay was lazy on helping. Not sure why hire people that don’t want to help.
- MDMoni DNov 29, 20251.0I placed an order on Black Friday for pickup, well somebody picked up my order before I could and I tried calling the store and couldn’t get ahold of anybody. The next morning I went and the stuff I ordered was out of stock, I had the receipt in the email and proof of the order and I was still given a gift card instead of a full refund. I still have to go elsewhere to get the items so I needed a refund not a store credit.
- HQHeidi QuinteroNov 18, 20255.0Your go-to place for everything Christmas related! ✨
- PMPatricia MillerNov 5, 20255.0Love this At Home location! 🛋️🪴 It’s clean, well-organized, and always full of great finds for every room and season. The staff is friendly and helpful, and I can easily spend hours browsing all the decor! 🛒💖 Definitely my go-to spot for home inspiration! 🏡✨
- SDStar DotsonOct 15, 20255.0Has beautiful items and employees were really nice.
Frequently Asked Questions About At Home
What is Insider Perks?
The At Home Insider Perks program is a free-to-join program that offers a handful of benefits including a 10% off welcome offer and a Birthday Bonus gift on your birthday, Receiptless returns, First notice of hot new products and markdowns, Decorating tips and tricks and more!
What is the At Home return policy?
No receipt? No problem!* Returns of unused items in the original packaging will be fully refunded within 60 days (90 days if you’re an Insider Perks member) with proof of purchase through your Insider Perks account or credit card or receipt and a valid ID. If your purchase cannot be verified, you’ll be issued a store credit based on the current price of the item(s).
Christmas merchandise returned after December 25 will be refunded for the current price of the items, even with the original receipt.
We do not provide exchanges. You're welcome to return any unwanted product and purchase new items.
We are unable to accept returns on mattresses.
We are unable to accept returns of pillows and cushions without all of their tags.
We are unable to accept returns of items marked “All Sales Final”.
Products delivered by one of our local delivery partners, including PICKUP, Roadie, and Door Dash, must be returned in-store.
If an item you purchased is damaged or defective, please return it within 60 days to your nearest store for a refund.
While we're not able to offer exchanges, customers are welcome to return any unwanted merchandise and purchase new items.
*we allow up to 3 returns without a receipt.
Does At Home have delivery service?
At Home offers delivery through an independent, third-party service. Visit our website for more information. Please note, options and costs vary by store.
What are the At Home store hours?
Store hours vary by location. Use the Store Locator on our site to find your local store hours. All At Home locations are open every day of the year except Thanksgiving, Christmas, and Easter.
Does At Home offer online shopping?
You can shop on our website, via our app, or in one of our stores.
What forms of payment does At Home accept?
In stores, we can accept:
Visa, MasterCard, Discover, and American Express credit and debit cards
Cash
Apple Pay
Gift cards
At Home Insider Perks reward certificates
Coupons: one per order. Can be used on all items, including clearance and sale items.
Prepaid Visa, Mastercard, and American Express gift cards
Online and on our app:
Visa, MasterCard, Discover, and American Express credit and debit cards
At Home Insider Perks reward certificates
Prepaid Visa, Mastercard, and American Express gift cards (you must register your billing address before using the card online; call the number on the back of your card or go to the card's website to get started.
PayPal
Coupons: one per order. Can be used on all items, including clearance and sale items. Occasionally, we may issue coupons that can only be redeemed in stores. When this happens, the email will indicate this. Input the numerical portion of the barcode into the promo box area and the discount will be applied.
Where is the At Home corporate office located?
At Home's corporate office is located in Plano, Texas.
Does At Home carry gift cards?
You can purchase At Home Gift Cards online or in-store. Here's how it works:
Types of cards:
Physical Gift Cards are available for in-store purchase during checkout in any denomination between $1 - $500. Additional funds can be added to the card in any value up to $500.
E-Gift Cards can be purchased on our websit in any amount between $1 -$500. Additional funds can be added to the card in any value up to $500. Your recipient will receive the electronic Gift Card within 12-24 hours after the order is placed.
Is At Home hiring?
We're looking for talented people to join our growing team. Visit our website to find open positions.
Does At Home have a layaway program?
We don't offer layaway. You can shop in-store or online. Orders placed online can be picked up from your local store for no fee or shipped to your home.
Does At Home offer tax-exempt purchases?
In order to make a tax-exempt purchase, present your exemption documentation and valid government-issued ID to the cashier before completing your transaction.
We are currently unable to process tax-exempt purchases online.
Does At Home offer Free Shipping?
Due to the ever-increasing cost of shipping, we have no plans to offer free shipping. Did you know that you can order online and choose to pick up your order in the store for no additional charge? Visit our website for more details.
Does At Home have a loyalty program?
Yes! The At Home Insider Perks program is a free-to-join program that offers a handful of benefits including a 10% off welcome offer and a Birthday Bonus gift on your birthday, Receiptless returns, First notice of hot new products and markdowns, Decorating tips and tricks, and more!
What's the nearest At Home store to me?
You may locate the At Home store nearest you by using the Store Locator on our website.
What types of products can I find at At Home in Richmond, TX?
At Home offers affordable home décor, furniture, lighting, wall art, and holiday décor with styles ranging from modern and farmhouse to classic and coastal.
What are the store hours for At Home in Richmond?
The store is open daily from 9:00 AM to 10:00 PM, with holiday exceptions where it may close or have special hours.
Does At Home offer delivery and in-store pickup services?
Yes, At Home offers delivery through third-party services including no contact delivery, and also provides in-store pickup options.
Is there a loyalty or rewards program at At Home?
Yes, the At Home Insider Perks program is free to join and offers benefits like 10% off welcome offers, birthday gifts, receiptless returns, and early notices on new products and sales.
What payment methods are accepted at At Home in Richmond?
Accepted payments include major credit and debit cards (Visa, MasterCard, American Express, Discover), cash, Apple Pay, PayPal, gift cards, coupons, and financing options like Afterpay and Klarna.
Can I shop online or via an app for At Home products?
Yes, At Home products can be purchased on their website, mobile app available for iOS and Android, or directly in-store.
Are there any nearby restaurants to At Home in Richmond where I can dine before or after shopping?
Yes, nearby dining options include Texas Roadhouse for steak, Panda Express for Chinese cuisine, Lazy Dog Restaurant & Bar, Cinnaholic for desserts, Piada Italian Street Food, Tea-Amo bubble tea, Pho Bo To Grill Vietnamese restaurant, Aloha Poke Co., and Chick-fil-A fast food.
What nearby stores or services are close to At Home Richmond that might complement my shopping trip?
You can visit nearby retailers like Toys"R"Us for toys, Academy Sports + Outdoors for sporting goods, Metro by T-Mobile for mobile devices, and AutoZone Auto Parts for automotive needs.
Are there any nearby fitness or wellness centers close to At Home Richmond?
Yes, LA Fitness is located nearby for gym and active life activities, and onyx Nail Bar offers beauty and spa services including nail and barber services.