Store your belongings at Extra Space Storage on 500 Buckingham Rd in Richardson, TX today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, covered parking, deliveries accepted, non climate controlled units available, parking spaces, RV parking, golf carts available, wide drive isles, vehicles are allowed in drive-up units, commercial tenants, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Staff, particularly Sarah, received high praise for being friendly, helpful, and professional, providing excellent customer service.
Cleanliness
The facility is consistently described as clean and well-maintained, contributing to a positive customer experience.
Safety and Security
Many customers feel safe storing their belongings at this location, although there were isolated concerns about security.
Ease of Process
Customers appreciated the quick and easy rental process, both online and in-person, making their experience seamless.
Staff Knowledge
Employees are noted for being knowledgeable and accommodating, helping customers find the right storage solutions.
MS
Michael Silhol
5 days ago
5.0
Great customer service!
BB
Barbara
Nov 15, 2025
5.0
5 🌟 is because of where I rented in Richardson Tx on beltline between plano and garland rd so the Manger there Donna S she goes above and beyond so let me give you a little bit of back story some of you are current extra storage nuts with charges within 3mos raising cost another 3mos at it again some one broke into my unit I had to drive 2hrs to address the issue the employee that was there was truly a awful man he refused to replace my lock mindyou I was so upset I was robbed and you wanted me to buy another 22.00 lock well fast forward I called corporate to complain about that staff member nothing happened was getting the run around I waited called back to the storge location until I talked to Donna but guess what it wasn't even a week later raising my rent again i call Donna i kept calling until i reached her I'm the customer she would call me with updates on the action if it wasn't for her I would have move my things a long time ago so I hope that this company realizes good management is hard to come by when you lose customers you loose money the consumer is the key please know this Manger was so nice from day one,respectful, listen to me vent about my unit getting broken into the end results I was happy I would only deal with her because of her professionalism so keep up the good work Ms Donna grateful for you company's need to understand management can make it brake a company she's the best..
KK
Kevin Knows
Nov 3, 2025
5.0
I wish i could give her more than 5 stars for her services! All i have to say is excellent!
Sarah made everything quick and easy. I was out of here in 10 minutes.
FM
Freddy Maldonado
Nov 3, 2025
5.0
Sarah did an amazing job and was very helpful! I appreciate the great attitude and amazing energy! Thank you for all that you do!
GG
Gabriel Garcia
Oct 30, 2025
5.0
Thank you sara unit was great location never had a problem you were there always to help thanh you again
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of Richardson and nearby communities of Highland Park, Addison, and more!
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of Whitehall Dr and Buckingham Rd.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you offer RV storage solutions?
Yes! At Extra Space Storage we offer outdoor parking, covered parking, and indoor storage solutions for RVs of all sizes. Whether you’re leaving an RV in storage long term or simply need a place to park an RV between uses, we offer a flexible option with month-to-month leases so you can store for as long as you need.
What are the operating hours of Extra Space Storage?
Extra Space Storage is open daily from 6:00 AM to 10:00 PM, including weekends.
What types of storage units are available at Extra Space Storage?
Extra Space Storage offers a variety of units including drive-up access, climate-controlled units, non-climate-controlled units, and RV storage options.
Does Extra Space Storage provide packing and moving supplies?
Yes, they offer moving and packing supplies such as boxes, which can be purchased online or at the facility.
How can I buy or reserve a storage unit at Extra Space Storage?
You can reserve a storage unit online through their website or contact them directly to set up a tour and reserve a unit.
What payment methods does Extra Space Storage accept?
Extra Space Storage accepts AMERICANEXPRESS, APPLEPAY, CASH, CHECK, DISCOVER, MASTERCARD, and VISA payments.
Is Extra Space Storage accessible for customers with disabilities?
Yes, the facility is ADA compliant ensuring accessibility for customers with disabilities.
Are there any nearby parks where I can visit before or after using Extra Space Storage?
Yes, Buckingham Park and Richland Park are nearby and great spots to relax before or after your visit to Extra Space Storage.
What nearby facilities can help if I need medical or pharmacy services while visiting Extra Space Storage?
Scottish Rite Hospital is close by, offering hospital and pharmacy services convenient if you need medical assistance during your visit.
Are there other self-storage options close to Extra Space Storage?
Yes, Life Storage - Richardson is a nearby self-storage and packing supply facility, providing additional options if needed.
What social media platforms can I follow Extra Space Storage on for updates?
You can follow Extra Space Storage on Facebook, Instagram, Twitter, Pinterest, TikTok, and YouTube for news and updates.