Frequently Asked Questions About Small Town Storage
Are there any items that I am NOT able to store?
Liquids, Explosives, Flammable liquids, Toxic materials and Perishables. Please contact us if you have any questions regarding a specific item.
When can I move in?
If there is a storage space available that meets your specific storage needs you can move in anytime during office hours.
What type of documentation do I need to provide in order to rent?
We require a Government issued photo ID (example: driver’s license, state id, or passport). Military customers are required to provide more information.
How do I make a payment?
You can pay in person, online, by phone, or via mail. You may also sign up for automatic payments.
Do I need to sign a long-term lease?
There are no long-term obligations — we rent on a month-to-month basis.
What forms of payment do you accept?
We accept checks, cash, VISA, and Mastercard. We also accept cashier's checks and money orders.
Do you sell boxes and moving supplies?
Yes, we also sell locks in addition to boxes and moving supplies for your convenience.
Do I need to bring my own lock?
Customers will be required to provide a compatible lock for their unit if they choose to purchase their own. Locks are also available for purchase at the facility.
What sizes do you have and how much do they cost?
We have a wide variety of unit sizes to meet your storage needs. Unit sizes and prices vary by location. Please contact a location near you for available sizes and prices, or see our Size Guide online!
Can I stop by to view the facility or do I need a storage space?
Stop by anytime during our office hours and our professional storage team will give a complimentary tour of the facility. Office hours vary per location.
What times do I have access to the gates?
To see gate hours, visit the facility page on our website to see the access hours.
Do I have to pay to reserve a storage unit?
Our online reservations are hassle-free and do not require any credit card holds. Reserve online today!
Do you offer discounts?
Yes! We offer special pricing and promotions for new storage customers such as one month 50% off. You can find our promotions by searching for your local facility on our website.
Do you offer online rentals?
Yes! Find your local facility on our website and rent your unit today from the comfort of your own home. Save time by completing your lease and payment online.
What are the operating hours of Small Town Storage?
Small Town Storage is open Tuesday to Friday from 9:30 AM to 6:00 PM and Saturday from 8:30 AM to 5:00 PM. It is closed on Mondays and Sundays.
Can I access my storage unit outside of office hours?
Yes, gate access hours are from 6:00 AM to 9:00 PM every day, allowing you to access your unit beyond office hours.
Are there any items I am not allowed to store at Small Town Storage?
You cannot store liquids, explosives, flammable liquids, toxic materials, or perishables. Contact us if you have questions about specific items.
What is required to rent a storage unit here?
You need to provide a government-issued photo ID such as a driver’s license, state ID, or passport. Military customers may need to provide additional information.
Do I need to sign a long-term lease to rent a unit?
No, rentals are on a month-to-month basis with no long-term obligations required.
How can I make payments for my storage unit rental?
Payments can be made in person, online, by phone, or via mail. Automatic payments are also available. Accepted forms include checks, cash, Visa, Mastercard, cashier's checks, and money orders.
Are moving supplies and locks available for purchase?
Yes, Small Town Storage sells boxes, moving supplies, and locks on site for your convenience.
Can I visit the facility without renting a storage unit?
Yes, you can stop by during office hours for a complimentary tour with the professional storage team.
What nearby childcare or preschool options are available around Small Town Storage?
Nearby childcare and preschool options include A Bright Beginning, Little School House, and Happy House Day Care, which can be convenient for families using the storage facility.
What local eateries can I visit near Small Town Storage?
You can enjoy nearby dining at Plato Loco Restaurant for Tex-Mex cuisine, Juicy Bones for barbecue, Scoops Ice Cream for desserts, and Sno-To-Go for coffee and ice cream treats.
Are there any convenient stores or shops close to Small Town Storage?
Yes, 7-Eleven convenience store and Vape Town (e-cigarette store and gift shop) are nearby, perfect for quick stops before or after your storage visit.