Brand Certified
Lowe's Home Improvement
3.7(2337 reviews)
Certified by Lowe's Home Improvement • Apr 26, 2026
Business Details
8383 Memorial Boulevard, Port Arthur, TX
77640, United States
Certified by Lowe's Home Improvement • Apr 26, 2026
(409) 729-8851
Certified by Lowe's Home Improvement • Apr 26, 2026
https://www.lowes.com/store/TX-Port-Arthur/1151
Certified by Lowe's Home Improvement • Apr 26, 2026
About
Certified by Lowe's Home Improvement • Apr 26, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Port Arthur, TX offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Apr 26, 2026
Hours
Certified by Lowe's Home Improvement • Apr 26, 2026
Monday6:00 AM - 10:00 PM
Tuesday6:00 AM - 10:00 PM
Wednesday6:00 AM - 10:00 PM
Thursday6:00 AM - 10:00 PM
Friday6:00 AM - 10:00 PM
Saturday6:00 AM - 10:00 PM
Sunday8:00 AM - 8:00 PM
Reviews
3.7
2,337 reviews
5 stars
1,052
4 stars
469
3 stars
255
2 stars
128
1 star
433
- JWJennifer West5 days ago1.0Worst management! Good thing the patio area is next to customer service because I over two hours for a dryer. Another couple came and sat there also, they had been there earlier, left, then came back. I wished them luck! After waiting that long I still had to give them my name and ID to make sure of who was picking up the order. I asked why they didn’t do that during the two hours I had waited. So the kid helping me said he had been there at 6am. The customer service person said around 10 they went to lunch. So at 10 when the store opens and people show up the employees are sent to lunch so customers have to wait to get their orders filled? A lady told me the guys who get the stuff from the back were unloading trucks or on lunch. The workers were nice.
- CLCindy Laureano-MaddoxApr 20, 20261.0My husband and I went to Lowe’s in Port Arthur to buy a faucet for our shower/tub. Could not find ANY help! Asked another Lowe’s employee for help they said they would call someone since they don’t work in the bath department. Waited over 30 minutes and nobody showed up. I finally found a very helpful young man named Ty’Shawn who also didn’t work in that department but was willing to help me out! While he and I were trying to figure out what I needed 3 other customers who had also been waiting over 30 minutes bombarded Ty’Shawn for help and he tried SO HARD to help everyone out! Nobody else came to help! No managers to be found! I wish Lowe’s would hire more people like Ty’Shawn who is willing to help people out even if it’s “not his department” like the other Lowe’s employees said! Thank you SO MUCH Ty’Shawn you are the best! They need to give you a raise! By the way my husband started trying to help customers find what they needed and customers asked my husband if he would like a part time job at Lowe’s!
- NWNathan WillinghamApr 15, 20264.0Stores clean, nice place to pick up what you need for most medium to small projects.. I usually use this store when I get bored and want to find something to do. I'll walk around looking for ideas, staff is hit and miss on who's going to help you in a timely manner. Other than that you will usually have a descent shopping experience here
- RHRyan HowardApr 12, 20261.0I wish I could say better but this place in recent years has been let down after let down. Im currently sitting in curbside pickup for over 20 minutes. App wouldnt work for checkin had to call to a phone nobody answered and kept ringing for 10 minutes.
- APAkoya PichonMar 17, 20262.0Don’t order appliances. We had 4 seperate days our dishwasher was supposed to be delivered no one ever came or reached out. When we asked in store they said there was nothing they could do cause the installer didn’t confirm even though we got the days from them. We were just supposed to sit around every Tuesday and Thursday praying with no update in sight. Called corporate and they basically said the same thing. To just wait and they would deliver whenever they delivered. Ordered from Home Depot and we got our items the first scheduled delivery. They also overcharged us for a blackstone that was labeled right above it but they made it right. Just check your receipts.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
Brand Certified Facts from Lowe's Home Improvement
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Certified April 26, 2026Yext Knowledge Graph
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