Brand Certified
Lowe's Home Improvement
3.7(2326 reviews)
Certified by Lowe's Home Improvement • Mar 08, 2026
Business Details
8383 Memorial Boulevard, Port Arthur, TX
77640, United States
Certified by Lowe's Home Improvement • Mar 08, 2026
(409) 729-8851
Certified by Lowe's Home Improvement • Mar 08, 2026
https://www.lowes.com/store/TX-Port-Arthur/1151
Certified by Lowe's Home Improvement • Mar 08, 2026
About
Certified by Lowe's Home Improvement • Mar 08, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Port Arthur, TX offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Mar 08, 2026
Hours
Certified by Lowe's Home Improvement • Mar 08, 2026
Reviews
3.7
2,326 reviews
5 stars
1,048
4 stars
467
3 stars
254
2 stars
127
1 star
430
- CRCatelyn Rumery4 days ago1.0The WORST Lowe’s location.
- LRLinda Robbins4 days ago5.0Doing some remodeling...the flooring specialist was so helpful, I left with a great product for bathrooms and kitchens. It's installed and beautiful !
- AAAnthonyMar 2, 20261.0Unreliable & Unprofessional. Ordered Same Day delivery. Waited for my product until 8pm, they changed it to the next day with a 12 hour delivery window. Somehow, 12 hrs isn't feasible for Lowe's to deliver my items, as they just rescheduled my "Same Day Delivery" for a second time. It will now be 3 Days for me to get a delivery from my local store that is 15 minutes away. That is ABSOLUTELY RIDICULOUS that I can get Cross-Country deliveries quicker and more efficiently than Lowe's can manage to drop off my order 15 minutes down the road. Lowe's does not place any value on their customer's time at all. Absolutely Classless. I called & spoke with a Representative earlier in the afternoon & was assured that my order was being loaded "as we speak", & I was told to "just be patient". 4 hrs later I get a notice that they rescheduled my delivery again!
- JCJ CFeb 27, 20261.0Lowes curbside is non existent I placed a 3 item order at 8am and understood it would be ready in 3-4 hours but I never received confirmation that it was ready, after waiting 7 hours I figure go up there and see why my order was delayed. I go in and one of the workers point to pick up which I had curbside. So I meet with Jesus and he tells they been busy and couldn't get to it .So he goes and grabs the items which does not take him long but he pushes them toward me in a rolling cart and walks away. So I stand there confused because I had Curbside and asked if he could assist with the potting soil and other items he looks at me and laughs along with another female in a disrespectful manner. Customer Service here at this establishment is a joke to these employees at this location very unprofessional. I will not be ordering pick up or curbside or shopping here again thanks for the horrible experience.
- VJValarie JoffrionFeb 15, 20261.0Help services we're unbelievably slow!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
Brand Certified Facts from Lowe's Home Improvement
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Certified March 08, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
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