Brand Certified
Lowe's Home Improvement
4.1(1562 reviews)
Certified by Lowe's Home Improvement • Apr 26, 2026
Business Details
5001 Central Expy, Plano, TX
75023, United States
Certified by Lowe's Home Improvement • Apr 26, 2026
(972) 633-0424
Certified by Lowe's Home Improvement • Apr 26, 2026
https://www.lowes.com/store/TX-Plano/0505?cm_mmc=lod-_-c-_-lcl-_-awr-_-yxt-_-res-_-505-_-na-_-0-_-0
Certified by Lowe's Home Improvement • Apr 26, 2026
About
Certified by Lowe's Home Improvement • Apr 26, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Plano, TX is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Apr 26, 2026
Hours
Certified by Lowe's Home Improvement • Apr 26, 2026
Monday6:00 AM - 10:00 PM
Tuesday6:00 AM - 10:00 PM
Wednesday6:00 AM - 10:00 PM
Thursday6:00 AM - 10:00 PM
Friday6:00 AM - 10:00 PM
Saturday6:00 AM - 10:00 PM
Sunday8:00 AM - 8:00 PM
Reviews
4.1
1,562 reviews
5 stars
889
4 stars
303
3 stars
119
2 stars
63
1 star
188
- AWAllen WhitelockApr 16, 20261.0I live in north Garland area. I placed an order for delivery and it came from this store. I ordered one simple display shelf. From Rubbermaid. Prefinished from the manufacturer. The person that pulled my order decided to pull one that was less than perfect. I have a shelf with chipped edges and corners. And now I have to go to a store to do a return. I paid for a delivery and have to make a trip myself as well to get what I want. When I called to complain to the store, there were unable to find a manager who was able to speak to me. Hopefully, Mr Brooks will see this review since he was too busy for a phone chat. This is why I do business with the Lowe's closest to my house, and hint, it is not the one actually in Garland. Richardson East is great.
- SGSergio GieczewskiMar 28, 20265.0Si no encontras lo que necesitas, es porque no existe!
- JPJose PinedaMar 25, 20265.0I want to said thank you to Jesse for all of your Hard work. He was very friendly and knowledgeable. Thank you jesse for helping me with my project
- BFByron FrazierMar 15, 20261.0I was in the store the morning (9am) of 3/15. I was waiting in the lumber dept for 20 mins for an associate to come by, help or just acknowledge I was there. There was a lumber associate one aisle away from where I had been waiting. Who made eye contact with me but continued on a personal phone call the entire time I was there. I called the store from My cell phone while waiting, that individual picked up the phone and hung up on me. I called back, they did the same thing. Then a store meeting was announced for the morning associates, that person got up and walked away. Poor poor service. Shame on you Lowes.
- JJjoe jonesFeb 28, 20265.0Today I walked into Lowes and ran into Brian. I was looking for a few items for some outside work. He actually cared about my needs for what I needed. He helped me find everything I needed. I also had some questions regarding flooring and he qalked me over to the flooring department and walked me through everything I needed as a DIY customer. I highly recommend Brian for everything you need at Lowe's because we walked all over the store. Its hard to find good help but I'm glad I found Brian. Very knowledgeable and understanding to what I was looking for and I will be back and I hope he is there. 5 Stars for Brian and the Young lady at the customer service for helping me have an amazing experience.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Plano?
You can find a wide range of products including appliances, bathroom supplies, building materials, flooring, garden tools, grills, hardware, lighting, lumber, paint, patio furniture, power tools, plumbing supplies, storage solutions, and more.
What are the operating hours for Lowe's Home Improvement in Plano?
Lowe's is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM. Holiday hours may vary, with some days closed or reduced hours.
Does Lowe's in Plano offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for your convenience.
How can I check the status of my order at Lowe's Home Improvement?
You can check your order status online by entering your order number or logging in to your MyLowe’s account. Email updates are sent if your order status changes.
What payment options are accepted at Lowe's Home Improvement in Plano?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Are there services beyond product sales at Lowe's?
Yes, Lowe's offers various installation services including appliances installation, flooring, cabinetry, bathroom fixtures, lighting, and more, as well as free delivery and easy returns.
Are there any nearby dining options close to Lowe's in Plano?
Yes, Schlotzsky’s and Cinnabon at Schlotzsky’s are nearby, offering convenient dining options if you want to grab a meal or snack before or after shopping at Lowe's.
What nearby stores can help me with sports and outdoor gear when visiting Lowe's?
Academy Sports + Outdoors is close by and offers sporting goods, outdoor gear, and bicycles, making it a great spot to visit alongside Lowe's for all your home and outdoor needs.
How can nearby key and locksmith services assist me when shopping at Lowe's?
Minute Key and Minute Key locksmith services are nearby, which can be convenient if you need key duplication or locksmith help during your visit to Lowe’s.
What is the address of Lowe's Home Improvement in Plano, TX?
Lowe's is located at 5001 Central Expy, Plano, TX 75023, USA.
Brand Certified Facts from Lowe's Home Improvement
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Certified April 26, 2026Yext Knowledge Graph
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