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Frequently Asked Questions About US Storage Centers
Are there any items that I am NOT able to store?
Liquids, Explosives, Flammable liquids, Toxic materials and Perishables. Please contact us if you have any questions regarding a specific item.
When can I move in?
If there is a storage space available that meets your specific storage needs you can move in anytime during office hours.
What type of documentation do I need to provide in order to rent?
We require a Government issued photo ID (example: driver’s license, state id, or passport). Military customers are required to provide more information.
How do I make a payment?
You can pay in person, online, by phone, or via mail. You may also sign up for automatic payments.
Do I need to sign a long-term lease?
There are no long-term obligations — we rent on a month-to-month basis.
What forms of payment do you accept?
We accept checks, cash, VISA, and Mastercard. We also accept cashier's checks and money orders.
Do you sell boxes and moving supplies?
Yes, we also sell locks in addition to boxes and moving supplies for your convenience.
Do I need to bring my own lock?
Customers will be required to provide a compatible lock for their unit if they choose to purchase their own. Locks are also available for purchase at the facility.
What sizes do you have and how much do they cost?
We have a wide variety of unit sizes to meet your storage needs. Unit sizes and prices vary by location. Please contact a location near you for available sizes and prices, or see our Size Guide online!
Can I stop by to view the facility or do I need a storage space?
Stop by anytime during our office hours and our professional storage team will give a complimentary tour of the facility. Office hours vary per location.
What times do I have access to the gates?
To see gate hours, visit the facility page on our website to see the access hours.
Do I have to pay to reserve a storage unit?
Our online reservations are hassle-free and do not require any credit card holds. Reserve online today!
Do you offer discounts?
Yes! We offer special pricing and promotions for new storage customers such as one month 50% off. You can find our promotions by searching for your local facility on our website.
Do you offer online rentals?
Yes! Find your local facility on our website and rent your unit today from the comfort of your own home. Save time by completing your lease and payment online.
What are the access hours for US Storage Centers in Plano?
The storage facility gates are open 24/7 for access, but the office hours are Monday to Friday from 9:30 AM to 6:00 PM, Saturday 8:30 AM to 5:00 PM, and closed on Sunday.
Are there any items prohibited from being stored at US Storage Centers?
Yes, prohibited items include liquids, explosives, flammable liquids, toxic materials, and perishables. Contact the facility for questions about specific items.
What documentation is required to rent a storage unit?
A government-issued photo ID such as a driver's license, state ID, or passport is required. Military customers need to provide additional information.
Can I reserve a storage unit online at US Storage Centers?
Yes, you can reserve your storage unit online easily with no credit card holds required.
Does US Storage Centers require long-term leases?
No, rentals are month-to-month with no long-term obligations.
What payment methods are accepted at US Storage Centers in Plano?
They accept checks, cash, VISA, Mastercard, cashier's checks, and money orders. Automatic payments are also available.
Does US Storage Centers sell moving and packing supplies?
Yes, they sell boxes, locks, and moving supplies for your convenience onsite.
Can I view the storage facility before renting?
Yes, you can stop by during office hours for a complimentary tour of the facility.
What nearby businesses can I visit around US Storage Centers Plano?
Nearby businesses include Elite Tax for financial services, O'Bryan Plumbing Services, and ServiceMaster Clean for carpet cleaning. You could combine errands or seek additional services conveniently close to your storage unit.
Are there nearby automotive repair and body shops near US Storage Centers?
Yes, nearby options include After The Storm AutoworX, Fast4Wheels Auto Repair, and Metal Majic Auto Hail and Collision Center, convenient if you need vehicle services while visiting the area.
What landscaping and construction services are available nearby US Storage Centers?
Nearby you can find TreeTech TX for landscaping and Christmas trees, Visionary Construction Group, and John Haller Construction offering construction and contracting services.