Business Details
About
Home Goods StoreCloset RemodelerOffice Supply StoreShelving StoreHome FurnitureKitchen Accessories
Shop at your Plano, TX Container Store for storage & organization solutions in your living spaces at home. Design Custom Closets & Shelving Solutions in your Plano area
Details
- DeliveryAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.3
593 reviews
5 stars
355
4 stars
139
3 stars
52
2 stars
23
1 star
24
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service, with some employees praised for their helpfulness while others received complaints for rudeness and lack of assistance.
Product Quality
Customers appreciate the variety and quality of organizational products available, although many noted that prices are higher compared to competitors.
Store Experience
The store is generally described as clean and well-organized, but some customers expressed frustration with long wait times and inefficient checkout processes.
Staff Attitude
While many staff members are noted for being friendly and helpful, there are several reports of negative interactions with specific employees, leading to a mixed perception of staff attitude.
- JJJamesDec 23, 20255.0You will find organizational stuff and containers you didn't know you needed. Cool place for OCD people.
- MPMandar PargundeDec 23, 20252.0If you’re considering purchasing a custom closet option like Preston, I strongly advise you to LOOK ELSEWHERE. We invested a considerable amount of money in their previous “top-of-the-line product,” Laren. Unfortunately, the store is no longer able to support or customize anything related to Laren. I was deeply surprised to hear this. We need to make minor design changes, BUT we are unable to do so after spending a significant amount of money, time, and energy into this closet. Deeply disappointed. PLEASE DO NOT SPEND YOUR MONEY ON THEIR CUSTOM CLOSETS. This is not a reflection on the staff at this location - the staff is amazing and have helped me numerous times.
- MJMegan JohnsonOct 27, 20251.0No one answers the phone. It’s there closed and not available. I’m not driving an hour to ask a question.
- LQLexi QOct 17, 20251.0What a rude encounter with the cashier - yuck. I had an item at checkout & patiently waited for her to acknowledge me at the register. “What do you need” was her initial engagement, to which I responded, ‘I’d like to check out’ and she gave me a crass ‘well, I’m over here’. Shocked at her aggressive tone, I left my item on the counter and walked out. Are there no kind/well-mannered people able to be hired? Looking forward to taking my business/money elsewhere.
- JJJasmineAug 14, 20252.0The customer service here is extremely lacking. I was walking in to make an exchange and the first words I hear to me as I’m putting items in a cart are “do you need something”. Followed by her speaking to me with her back turned when I told her that was rude treating me like I’m less than a person. This is a very unwelcoming place. The service I received from Kathleen who helped me after was great. Maybe hire more people like her to be at the front so that you bring more customers in and not deter them with the individuals you have present now with their poor attitudes
Frequently Asked Questions About The Container Store
What are the fulfillment options at your stores?
We offer free store pickup at all our locations. Simply order online and select store pickup at checkout.
Do you offer special financing?
Yes, we offer special financing with The Container Store Credit Card. You can apply online at containerstore.com/credit-card.
Can you come to my home to design my space?
Yes, our In-Home Designers will come to your home for free and explore how to unlock the potential of your space. They will develop a written proposal that includes our time and cost for products to transform your space.
I don't have a store near me, can I still get a free design?
Yes, you can still take advantage of our free design service even if you are not close to a store by making a Virtual Design appointment. Your Design Specialist will work with you over your phone, tablet or computer.
Can you help me organize my space?
Yes, our In-Home Organizers will come to your home to organize any space. They will develop a written proposal that includes our time and cost for products to transform your space. Once the plan is agreed upon, they will organize, label, drop off donations and complete any returns needed.
Can you help me select the right products and organizers for my existing custom space?
Of course. Any of our Store Specialists would be happy to help you select the right products for your space. Or, choose to make an appointment with one of our In-Home Designers.
Do you have different styles and types of custom spaces to choose from?
Yes! We offer a wide variety of exclusive custom spaces from the unmatched strength of solid steel to the luxury of built-in wood to fit any room, style and budget. Explore all your options here.
What fulfillment options are available at The Container Store in Plano, TX?
The Container Store offers free in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery options.
Does The Container Store in Plano offer special financing options?
Yes, special financing is available with The Container Store Credit Card, which you can apply for online.
Can I get help designing my space at The Container Store?
Yes, In-Home Designers provide free home visits to design your space and offer a written proposal including product costs and time required.
Is there a free design service available if there isn't a store nearby?
Yes, a free Virtual Design appointment is available, where a Design Specialist assists you remotely using your phone, tablet, or computer.
Can The Container Store help organize my home space?
Yes, In-Home Organizers visit your home to organize spaces, providing a proposal and handling donations and returns as needed.
What payment methods does The Container Store in Plano accept?
They accept American Express, Cash, Discover, Mastercard, and Visa.
What are the store hours for The Container Store in Plano?
Open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM. Holiday hours vary, so checking ahead is recommended.
Which nearby restaurants can I visit before or after shopping at The Container Store?
You can enjoy nearby eateries such as Firebirds Wood Fired Grill, Oishii Sushi & Pan-Asian, and Tight Ends Sports Bar & Grill.
Are there nearby fitness or recreation centers close to The Container Store?
Yes, Neon Cycle and Strength offers cycling classes and gym facilities nearby if you want to combine fitness with your shopping trip.
What nearby stores complement The Container Store for home goods and furniture shopping?
At Home is a nearby home goods and furniture store you can visit to complement your shopping at The Container Store.