Business Details
5800 Legacy Drive, Plano, TX
75024, United States
Certified by Lovesac • Mar 01, 2026
(469) 685-1915
Certified by Lovesac • Mar 01, 2026
http://www.lovesac.com/
Certified by Lovesac • Mar 01, 2026
About
Certified by Lovesac • Mar 01, 2026
Home FurnitureHome Goods StoreLovesac
At Lovesac, we're committed to making your home as comfortable as possible. That’s why Sacs and Sactionals are specially designed to be washable, changeable, and guaranteed to last a lifetime. We believe your furniture is something you can continue to invest in, expand, and evolve over time so that it continues to meet your needs, rather than having to add it to the landfill. This helps reduce stress while freeing you to live the life you love.
Learn more about The World’s Most Adaptable Couch™ and The World's Most Comfortable Seat™. Plus, discover the latest innovation in Total Comfort, StealthTech Sound + Charge. This immersive audio system features speakers and a subwoofer, seamlessly embedded inside Sactionals for a 4D sound environment that truly surrounds you.
Now’s the perfect time to create, customize, and design your own Sac or Sactionals. Plus, find out about our latest offers, sales, and financing options. Remember, every order comes with free delivery and our risk-free 60-Day Home Trial.
Whether you're looking for a sectional couch, bean bag chair, outdoor furniture, or even just an ottoman, Lovesac has something to fit your needs.
Details
- Wheelchair accessible entranceAvailable
Location
Certified by Lovesac • Mar 01, 2026
Hours
Certified by Lovesac • Mar 01, 2026
Reviews
4.9
186 reviews
5 stars
176
4 stars
7
3 stars2
2 stars0
1 star1
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being knowledgeable, friendly, and helpful throughout the purchasing process.
Delivery Issues
Several reviews highlighted significant delays and lack of accountability regarding delivery timelines, leading to customer frustration.
Product Quality
Customers expressed satisfaction with the comfort and quality of the Lovesac products, particularly the sactionals.
Sales Experience
While some had negative experiences with sales processes, many others reported positive interactions with specific sales associates who were attentive and informative.
- SMSheila MayerDec 11, 20255.0I had a really bad experience with love sac in a different location. I called Josh in shops of Legacy location and I got immediate help. If you need a good sales experience I recommend you ask for Josh. He will exceed your expectations 😊😊
- ASAmeen ShawwaOct 2, 20255.0I had an amazing experience at Lovesac! josh was incredibly passionate about the brand and knew the answer to every question I asked him. His enthusiasm was contagious and made me even more excited about the products. I'm really looking forward to buying a beanbag chair from them now. Five stars all the way!
- RCRJ CanalsNov 14, 20215.0Shannon and Maranda are incredible. After couch shopping all day and visiting a separate Lovesac location Maranda completely sold us on a sactional with all the bells and whistles we loved. Thanks to the wonderful service and care they gave us we went from not wanting a couch to buying our dream couch!
- LCLexi CanivelMar 28, 20215.0I have never seen better customer service anywhere like LoveSac! I mean that. Especially the location at the Willow Bend- Plano location. Big shout out to Sarah and Shannon! They were phenomenal in helping with all my needs and really walking me through the process. Buying a LoveSac is a big investment and they really held my hand during the process. So attentive and helpful. I can honestly say I would probably wouldn’t have bought a LoveSac if it wasn’t for the amazing customer service! Sarah sold it for us. We love our LoveSac and it was the best decision we made!
Frequently Asked Questions About Lovesac
What types of furniture does Lovesac offer at the Shops at Legacy location?
Lovesac offers washable, changeable, and customizable Sacs and Sactionals, including sectional couches, bean bag chairs, outdoor furniture, and ottomans, designed for comfort and adaptability.
What are the store hours for Lovesac at 5800 Legacy Drive?
Lovesac is open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does Lovesac at Shops at Legacy offer pickup or delivery services?
Lovesac does not offer in-store pickup; however, every order includes free delivery and a risk-free 60-Day Home Trial.
Is the Lovesac store at Shops at Legacy wheelchair accessible?
Yes, the Lovesac store has a wheelchair accessible entrance to accommodate all customers.
What payment options does Lovesac accept at this location?
Lovesac accepts American Express, Cash, Check, Discover, Financing options, Mastercard, and Visa as payment methods.
How can customers contact Lovesac at Shops at Legacy by email?
Customers can reach Lovesac at Shops at Legacy via email at shopsatlegacy@lovesac.com.
Are there any nearby restaurants where I can dine before or after visiting Lovesac?
Yes, nearby restaurants include Nicola's Ristorante Italiano and Mama Pita, which offer Italian and Mediterranean cuisine respectively—great options to enjoy a meal around your shopping trip.
What nearby shopping options exist around Lovesac at the Shops at Legacy?
You can explore several nearby stores such as University Co-op Plano for souvenirs, Y&I Clothing Boutique, Kendra Scott jewelry store, and Prized Kicks shoe store for a varied shopping experience.
Are there entertainment or nightlife venues close to Lovesac at Shops at Legacy?
Yes, nearby entertainment spots include The Brixton music venue, Legacy VNYL dance club, Vynl cocktail bar, and Bottle Rockets Bar for a lively night out.
Does Lovesac provide financing options for purchases at this location?
Yes, Lovesac offers interest-free financing options to help customers customize and create their own furniture with manageable payments.
Brand Certified Facts from Lovesac
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Certified March 01, 2026Yext Knowledge Graph
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