Extra Space Storage

4.9
558 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 1010 Jupiter Rd in Plano, TX today! Our large selection of storage units, climate controlled units, manager living on site, exceptional security, ADA compliant, covered loading bay, deliveries accepted, non climate controlled units available, parking spaces, elevator access, wide drive isles, commercial tenants, Wifi available and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
1010 Jupiter Rd, Plano, TX
75074, United States

Hours

Reviews

4.9
558 reviews
5 stars
525
4 stars
13
3 stars
5
2 stars
3
1 star
12

What are people saying?

AI-generated from recent customer reviews

Customer Service

Tatyana and the staff received high praise for their friendly, professional, and helpful service, making the rental process easy and enjoyable.

Cleanliness

The facility is consistently described as clean, well-maintained, and secure, contributing to a positive customer experience.

Efficiency

Customers appreciated the quick and easy rental process, with many noting how smoothly everything was handled.

Staff Knowledge

The staff, particularly Tatyana, were recognized for their knowledge and ability to assist with various customer needs.

Pricing Concerns

Some customers expressed dissatisfaction with sudden price increases and lack of flexibility regarding payment options.
  • TM
    TM Mace
    6 days ago
    5.0
    Tatiana greeted my wife & I very warmly. Her customer service skills are top notch. Her focus is on the customer and her knowledge base was customizable to meet our needs. I highly recommend this property for all your storage needs.
  • HC
    Hector D Casta
    Nov 12, 2025
    5.0
    Quick and painless setup process! Good pricing too!
  • MG
    Maria Garcia
    Nov 11, 2025
    5.0
    Tatyana was super helpful and sweet! I felt taken care of from the moment I walked in! Amazing experience!
  • AG
    Amber G
    Nov 8, 2025
    5.0
    Had a great experience here - Tatyana is awesome. Good deal, professional and accessible for all floors
  • LM
    Leo Maca
    Nov 3, 2025
    5.0
    I stopped by the location today to get access to my unit, and Tatyana was the representative who helped me. She was very professional and friendly, taking the time to show me around the facility and walk me through how to use the app for easy access. I had made a mistake when setting things up online, but she was patient and made the whole process simple and stress-free. Great customer service and much appreciated!

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.