Extra Space Storage

4.9
342 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRV Storage FacilityBoat Storage FacilityRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 3405 Coit Rd in Plano, TX today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, deliveries accepted, non climate controlled units available, parking spaces, RV parking, golf carts available, wide drive isles, vehicles are allowed in drive-up units and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
3405 Coit Rd, Plano, TX
75093, United States

Hours

Reviews

4.9
342 reviews
5 stars
331
4 stars
4
3 stars
0
2 stars
3
1 star
4

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff, particularly Jose and Dan, received high praise for their friendliness, helpfulness, and professionalism, making the rental process smooth and enjoyable.

Cleanliness

The facility is consistently noted as clean, organized, and well-maintained, contributing to a positive customer experience.

Accessibility

Customers appreciated the ease of access to their storage units and the convenience of the location, along with helpful features like mobile app access.

Pricing Concerns

Some customers expressed dissatisfaction with rising prices and unexpected fee increases, indicating a need for clearer communication regarding pricing changes.

Overall Experience

Many customers reported a great overall experience, highlighting the supportive staff and efficient service, though there were a few negative experiences related to flooding and pricing.
  • RC
    Rebecca Crimmins
    Nov 13, 2025
    5.0
    Caveat: we just rented a unit so I may update this later. Jose was great! The unit is clean. Jose took us to the unit and walked us through the process. So far, we have had a great experience! Thanks, Jose!
  • SN
    Sean and Jane Na
    Nov 8, 2025
    5.0
    I been storing some items here for a while now and Dan and Jose have always been super helpful and attentive whenever I had a question or needed help. Big difference from the “other big box” storages. Thanks guys!
  • CS
    Chris Snyder
    Nov 4, 2025
    5.0
    Had a unit here for two years. Facility was always clean and safe with available carts to help loading and unloading. Cancellation process was a breeze with Dan. Will come back here if we need a unit again.
  • RG
    Ron Grant
    Oct 24, 2025
    5.0
    Jose and Dan are awesome and I really appreciate the flexibility of ExtraSpace storage versus those guys with the orange logo that did cause me some grief and that that’s why I came to them
  • KJ
    Keesha J
    Oct 22, 2025
    5.0
    Jose was incredibly helpful in assisting me with securing a storage unit. I wasn’t sure which size would best suit my needs, but he patiently walked me through the options and helped me find the perfect fit.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.