Extra Space Storage

4.9
277 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreBoat Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 4005 W Plano Pkwy in Plano, TX today! Our large selection of storage units, drive up access, drive up units, electronic gate access, exceptional security, ADA compliant, deliveries accepted, multiple entrance/exit gates, non climate controlled units available, parking spaces, golf carts available, wide drive isles, vehicles are allowed in drive-up units, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
4005 W Plano Pkwy, Plano, TX
75093, United States

Hours

Reviews

4.9
277 reviews
5 stars
262
4 stars
4
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2
2 stars
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1 star
5

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted exceptional customer service, particularly praising staff members like Derell and Dan for their helpfulness and professionalism.

Cleanliness

Customers consistently noted that the storage facility was clean and well-maintained.

Pricing Issues

Several reviews mentioned dissatisfaction with frequent price increases, leading some customers to consider leaving the service.

Overall Experience

Many customers expressed a positive overall experience, recommending the facility to friends and family.
  • CJ
    Chaz Jernigan
    Dec 18, 2025
    5.0
    Great experience so far with everyone I have spoken to. They have made securing a storage unit effortless. Thank you!
  • PJ
    Patricia Joiner
    Dec 16, 2025
    5.0
    Noteworthy customer service! No higjh pressure tactics. The storage facility was so clean. I'm picky about customer service and your agent Jarrod certainly delivered. Pricing is suitable for a fixed income. Im happy 😃
  • HS
    Hana De silva
    Dec 10, 2025
    5.0
    Absolutely top-tier service! The manager who is. DARELL is exceptional! Glad I chose this place without hesitation!
  • PW
    Patty Weber
    Dec 8, 2025
    1.0
    5-star for Jared over at this facility. Very helpful and did what he could to help with any issue I’ve had. 1-star for Corporate who continued to raise my monthly rate every few months to an unrealistic amount. This last increase was the deciding factor to leave and knew when enough was enough!
  • CS
    Chris sanchez
    Oct 31, 2025
    5.0
    I had a great experience! Darell was extremely professional and was more then willing to help with my questions

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.