Store your belongings at Extra Space Storage on 3101 W Spring Creek Pkwy in Plano, TX today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, ADA compliant, deliveries accepted, non climate controlled units available, parking spaces, RV parking, golf carts available, kiosk, wide drive isles, vehicles are allowed in drive-up units and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Customers consistently praised the staff, particularly Jonathan and Dan, for their helpfulness, professionalism, and friendly demeanor.
Facility Quality
The storage facility is noted for being clean, well-maintained, and secure, contributing to a positive customer experience.
Pricing Concerns
Several reviews expressed dissatisfaction with frequent and significant rent increases, leading to frustration among long-term customers.
Efficient Process
Many customers highlighted the quick and easy rental process, with staff providing clear explanations and assistance.
RL
Rebecca Lane
Jan 6, 2026
5.0
We have worked with this storage facility for a few years now and really could not have asked for a better staff to work with. Upon getting our unit we didn’t realize the facility wasn’t 24hours and we were about 2 minutes past the gate time, we had a moving truck with all our belongings and were supposed to be leaving town the very next morning. The onsite staff was beyond accommodating and made an exception. My husband and I really like the cleanliness of the facility and ease in getting around. I highly recommend their location. We even had medical issues at one point and they allowed for us to set up a late payment and waived the fees as a courtesy, it’s hard to find businesses like this anymore.
MC
Michael and Stephanie Capehart
Dec 11, 2025
5.0
Awesome place!!! Manger is awesome!!! Was a pleasure doing business with them!!!
JY
Jordan York
Dec 8, 2025
5.0
Great experience renting a storage unit at Extra Space. Jonathan was very helpful and extremely friendly.
TG
Tim Garcia
Dec 1, 2025
5.0
Great storage place, easy to access, and most importantly, the team there is A+ -- they were always courteous and helpful, including helping me move out and move my things into my roommate's smaller unit that he got on a Black Friday special -- they helped us through the transition to make it easy and save us money. This is one of the better storage places I've used and I've used quite a few!
GU
G Unit
Nov 29, 2025
5.0
Johnathan is a great employee. He gave me a free lock after I cut my neighbors off thinking it was my storage. Then he went and talked to my neighbor for me and settled everything. I appreciate you guys
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of Plano and Allen.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of W Spring Creek Pkwy and Independence Pkwy.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer RV storage solutions?
Yes! At Extra Space Storage we offer outdoor parking, covered parking, and indoor storage solutions for RVs of all sizes. Whether you’re leaving an RV in storage long term or simply need a place to park an RV between uses, we offer a flexible option with month-to-month leases so you can store for as long as you need.
What are the access hours for Extra Space Storage in Plano, TX?
Extra Space Storage is accessible daily from 6:00 AM to 10:00 PM, including weekends and holidays, except for closures on specified holidays.
What types of storage units does Extra Space Storage offer?
They offer a variety of storage units including climate-controlled units, standard units without climate control, drive-up access units, and vehicle storage options like RV parking.
Does Extra Space Storage provide packing and moving supplies?
Yes, they offer moving and packing supplies, including boxes, available for purchase online and at the facility.
What payment options are accepted at Extra Space Storage?
Extra Space Storage accepts American Express, Apple Pay, cash, check, Discover, Mastercard, and Visa for payments.
Is the facility staffed and secure?
Yes, the facility has an on-site resident manager and offers exceptional security including electronic gate access and package placement services.
Can I reserve a storage unit online at Extra Space Storage?
Yes, you can reserve a storage unit online via their official website reservation link.
What is the location of Extra Space Storage in Plano?
Extra Space Storage is located at 3101 W Spring Creek Pkwy, Plano, TX 75023, near the intersection of W Spring Creek Pkwy and Independence Pkwy.
What nearby services can I find around Extra Space Storage for convenience?
Nearby, you can find services like Advanced Veterinary Care of Plano for pet care, Pep Boys and Meineke Car Care Center for automotive needs, and various beauty salons such as Suzette Audia Hair Design Group.
Are there dining options close to Extra Space Storage?
Yes, you can visit nearby restaurants like Crescent Moon (Chinese cuisine), McDonald's (fast food), Golden Chick, and Haji Ali Juice (Pakistani and Indian cuisine) before or after your storage visit.
Can I access public transit or nearby attractions around Extra Space Storage?
While specific public transit details aren't listed, the Extra Space Storage is near community spots such as Plano Masjid mosque and Arthur Murray Dance Studio, which customers might explore along with their storage needs.