Extra Space Storage

4.9
749 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRV Storage FacilityBoat Storage FacilityRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 3101 W Spring Creek Pkwy in Plano, TX today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, ADA compliant, deliveries accepted, non climate controlled units available, parking spaces, RV parking, golf carts available, kiosk, wide drive isles, vehicles are allowed in drive-up units and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
3101 W Spring Creek Pkwy, Plano, TX
75023, United States

Hours

Reviews

4.9
749 reviews
5 stars
709
4 stars
20
3 stars
5
2 stars
3
1 star
12

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff, particularly Jonathan and Dan, for their helpfulness, professionalism, and friendly demeanor.

Facility Quality

The storage facility is noted for being clean, well-maintained, and secure, contributing to a positive customer experience.

Pricing Concerns

Several reviews expressed dissatisfaction with frequent and significant rent increases, leading to frustration among long-term customers.

Efficient Process

Many customers highlighted the quick and easy rental process, with staff providing clear explanations and assistance.
  • RL
    Rebecca Lane
    Jan 6, 2026
    5.0
    We have worked with this storage facility for a few years now and really could not have asked for a better staff to work with. Upon getting our unit we didn’t realize the facility wasn’t 24hours and we were about 2 minutes past the gate time, we had a moving truck with all our belongings and were supposed to be leaving town the very next morning. The onsite staff was beyond accommodating and made an exception. My husband and I really like the cleanliness of the facility and ease in getting around. I highly recommend their location. We even had medical issues at one point and they allowed for us to set up a late payment and waived the fees as a courtesy, it’s hard to find businesses like this anymore.
  • MC
    Michael and Stephanie Capehart
    Dec 11, 2025
    5.0
    Awesome place!!! Manger is awesome!!! Was a pleasure doing business with them!!!
  • JY
    Jordan York
    Dec 8, 2025
    5.0
    Great experience renting a storage unit at Extra Space. Jonathan was very helpful and extremely friendly.
  • TG
    Tim Garcia
    Dec 1, 2025
    5.0
    Great storage place, easy to access, and most importantly, the team there is A+ -- they were always courteous and helpful, including helping me move out and move my things into my roommate's smaller unit that he got on a Black Friday special -- they helped us through the transition to make it easy and save us money. This is one of the better storage places I've used and I've used quite a few!
  • GU
    G Unit
    Nov 29, 2025
    5.0
    Johnathan is a great employee. He gave me a free lock after I cut my neighbors off thinking it was my storage. Then he went and talked to my neighbor for me and settled everything. I appreciate you guys

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.