Business Details
About
Home Goods StoreHome FurnitureOutdoor Furniture StoreRug StorePicture Frame ShopBedding Store
Discover At Home in Plano, TX. Your destination for affordable home décor, furniture, and seasonal decorations. Explore stylish indoor and outdoor collections that make it easy to refresh every room and celebrate every season. From modern and farmhouse to classic and coastal, find unique pieces that bring your personal style to life. Shop home goods, furniture, lighting, wall art, and holiday décor — all in one place. Design your life, At Home.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.3
1,308 reviews
5 stars
735
4 stars
366
3 stars
131
2 stars
34
1 star
42
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, friendly, and going above and beyond to assist with their needs.
Product Selection
The store offers a wide variety of home decor items, with many customers expressing satisfaction with the selection available.
Store Atmosphere
Customers noted that the store is clean, organized, and has a pleasant shopping environment.
Pricing
While many customers appreciated the prices and sales, some felt that certain items were overpriced.
Mixed Experiences
A few reviews highlighted negative experiences with specific staff members or customer service issues, indicating inconsistency in service.
- RPRicardo PenaOct 14, 20255.0Great helpful staff. My partner and I found an amazing frame for our dining area.
- JGJeremy G.Oct 13, 20255.0I enjoy the lg couch pillows. Most recently I purchased the hookless shower curtain. It took 2min to put it in. I was pleasently surprised. Cust service reps were extremely helpful and made sure I got everything I needed.
- SHSam HernandezOct 9, 20255.0Excelente tienda
- LKLast KhanOct 7, 20255.0This is a nice and organized AtHome location with a good selection of items. The employees are helpful. Shree in particular is such a positive presence every time we shop. She always provides exceptional service with a smile on her face!
- CBCourtney BrownOct 1, 20255.0I came in this afternoon for some patio furniture, found the display of what i was looking for, but not the actual box of it. I decided to let it go, until a very kind staff member CURT saw me shopping and asked me if i needed any assistance finding anything. Actually yes! I showed him the picture of the patio furniture I was looking for and he did not stop until we found it!! He checked the back, other displays, and was even willing to help get me the one on display if a manager allowed it. thankfully another team member (didn’t catch his name) found the box of it while we were about to get the display one down, but I was so impressed that Curt went above and beyond to help me find what I was looking for and gave me stellar customer service. Shree at the register was SO sweet and also super helpful in looking up if the patio furniture was in stock. I was super impressed at the guest service at this store!
Frequently Asked Questions About At Home
What is Insider Perks?
The At Home Insider Perks program is a free-to-join program that offers a handful of benefits including a 10% off welcome offer and a Birthday Bonus gift on your birthday, Receiptless returns, First notice of hot new products and markdowns, Decorating tips and tricks and more!
What is the At Home return policy?
No receipt? No problem!* Returns of unused items in the original packaging will be fully refunded within 60 days (90 days if you’re an Insider Perks member) with proof of purchase through your Insider Perks account or credit card or receipt and a valid ID. If your purchase cannot be verified, you’ll be issued a store credit based on the current price of the item(s).
Christmas merchandise returned after December 25 will be refunded for the current price of the items, even with the original receipt.
We do not provide exchanges. You're welcome to return any unwanted product and purchase new items.
We are unable to accept returns on mattresses.
We are unable to accept returns of pillows and cushions without all of their tags.
We are unable to accept returns of items marked “All Sales Final”.
Products delivered by one of our local delivery partners, including PICKUP, Roadie, and Door Dash, must be returned in-store.
If an item you purchased is damaged or defective, please return it within 60 days to your nearest store for a refund.
While we're not able to offer exchanges, customers are welcome to return any unwanted merchandise and purchase new items.
*we allow up to 3 returns without a receipt.
Does At Home have delivery service?
At Home offers delivery through an independent, third-party service. Visit our website for more information. Please note, options and costs vary by store.
What are the At Home store hours?
Store hours vary by location. Use the Store Locator on our site to find your local store hours. All At Home locations are open every day of the year except Thanksgiving, Christmas, and Easter.
Does At Home offer online shopping?
You can shop on our website, via our app, or in one of our stores.
What forms of payment does At Home accept?
In stores, we can accept:
Visa, MasterCard, Discover, and American Express credit and debit cards
Cash
Apple Pay
Gift cards
At Home Insider Perks reward certificates
Coupons: one per order. Can be used on all items, including clearance and sale items.
Prepaid Visa, Mastercard, and American Express gift cards
Online and on our app:
Visa, MasterCard, Discover, and American Express credit and debit cards
At Home Insider Perks reward certificates
Prepaid Visa, Mastercard, and American Express gift cards (you must register your billing address before using the card online; call the number on the back of your card or go to the card's website to get started.
PayPal
Coupons: one per order. Can be used on all items, including clearance and sale items. Occasionally, we may issue coupons that can only be redeemed in stores. When this happens, the email will indicate this. Input the numerical portion of the barcode into the promo box area and the discount will be applied.
Where is the At Home corporate office located?
At Home's corporate office is located in Plano, Texas.
Does At Home carry gift cards?
You can purchase At Home Gift Cards online or in-store. Here's how it works:
Types of cards:
Physical Gift Cards are available for in-store purchase during checkout in any denomination between $1 - $500. Additional funds can be added to the card in any value up to $500.
E-Gift Cards can be purchased on our websit in any amount between $1 -$500. Additional funds can be added to the card in any value up to $500. Your recipient will receive the electronic Gift Card within 12-24 hours after the order is placed.
Is At Home hiring?
We're looking for talented people to join our growing team. Visit our website to find open positions.
Does At Home have a layaway program?
We don't offer layaway. You can shop in-store or online. Orders placed online can be picked up from your local store for no fee or shipped to your home.
Does At Home offer tax-exempt purchases?
In order to make a tax-exempt purchase, present your exemption documentation and valid government-issued ID to the cashier before completing your transaction.
We are currently unable to process tax-exempt purchases online.
Does At Home offer Free Shipping?
Due to the ever-increasing cost of shipping, we have no plans to offer free shipping. Did you know that you can order online and choose to pick up your order in the store for no additional charge? Visit our website for more details.
Does At Home have a loyalty program?
Yes! The At Home Insider Perks program is a free-to-join program that offers a handful of benefits including a 10% off welcome offer and a Birthday Bonus gift on your birthday, Receiptless returns, First notice of hot new products and markdowns, Decorating tips and tricks, and more!
What's the nearest At Home store to me?
You may locate the At Home store nearest you by using the Store Locator on our website.
What products can I find at At Home in Plano, TX?
At Home in Plano offers affordable home décor, furniture, seasonal decorations, lighting, wall art, and holiday décor for indoor and outdoor spaces with various styles including modern, farmhouse, classic, and coastal.
What are the At Home store hours in Plano, TX?
The Plano At Home store is open daily from 9:00 AM to 10:00 PM, except on major holidays like Thanksgiving, Christmas, and Easter when it is closed or has special hours.
Does At Home offer delivery and pickup services?
Yes, At Home offers in-store pickup, delivery, and no-contact delivery services to make shopping convenient.
How does the At Home return policy work?
At Home accepts returns of unused items in original packaging within 60 days, or 90 days for Insider Perks members, with proof of purchase. Certain items like mattresses, pillows without tags, and 'All Sales Final' items cannot be returned.
What payment options are available at At Home?
In-store and online, At Home accepts Visa, MasterCard, Discover, American Express, Apple Pay, cash (in-store), PayPal (online), gift cards, coupons, and financing options like Afterpay and Klarna.
Is there a loyalty program for At Home customers?
Yes, the At Home Insider Perks program is free to join and offers benefits such as a 10% off welcome offer, birthday bonus gift, receiptless returns, early notices on new products and markdowns, and decorating tips.
Where is At Home's corporate office located?
The At Home corporate office is located in Plano, Texas.
What nearby stores can I visit after shopping at At Home?
Nearby stores include Kohl's for department and sportswear shopping, buybuy BABY for children's clothing, and Rooms To Go for additional furniture options, offering a variety of shopping opportunities close to At Home.
Are there nearby transit options to get to At Home in Plano?
Yes, the Parker Road station and DART Parker Rd Station provide train transportation options to reach At Home conveniently in Plano.
What dining options are close to At Home in Plano?
In-N-Out Burger, a popular fast food and American restaurant, is located nearby for customers to enjoy a meal before or after shopping at At Home.