Aptive Pest Control in Plano, TX delivers reliable residential pest control services tailored to homes throughout Collin County. Our Plano team helps protect against pests like ants, spiders, cockroaches, rodents, and more with personalized treatment plans designed for long-term results. We’re committed to providing effective solutions and dependable service backed by local expertise. Serving Plano and surrounding communities, Aptive Pest Control is here to help you maintain a more comfortable and protected home. Call today for a quote and choose the pest control plan that fits your needs.
Technicians are consistently described as friendly, professional, and thorough, with many customers appreciating their communication and attentiveness.
Service Quality
Most reviews highlight the thoroughness and effectiveness of the pest control services provided, with technicians often going above and beyond to address customer concerns.
Scheduling Issues
Several customers expressed frustration with the scheduling process, particularly the lack of specific time windows for service appointments.
Communication
Customers value the proactive communication from technicians, including notifications before arrival and follow-up reports after service.
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Steve Joseph
1 day ago
5.0
Christian was amazing he explained everything well before he did it and took his time servicing all areas of my house inside and outside really appreciate his service and hard work! Definitely 5 stars all around for Christian and the rest of the Aptive team!
HR
Hector Resendiz
3 days ago
1.0
After 7 years as a loyal customer, I am deeply disappointed in how Aptive handled an extremely serious situation. One of their service technicians stole from my home. When I reported it, Aptive’s response was essentially that without video proof from inside my own bedroom, there was nothing they could do — it was simply my word against the technician’s. I understand that proof is important, but the complete lack of accountability or meaningful action after 7 years of loyalty is unacceptable. This experience has destroyed my trust in this company entirely. If you are a homeowner considering Aptive, be aware that you are inviting strangers into your home and, based on my experience, the company will not stand behind you if something goes wrong.
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Lynda Wheeler
4 days ago
5.0
Eli was here and did a very thorough job. I like that he came to me afterwards and told me what he noticed and how he treated it.
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Wilmer Elejalde
Feb 14, 2026
2.0
I don't like when I've paid monthly service but the pest treatment is coming each two months, well I enter into a contract and the guy said me that for six months but that's not true, was 1 year and I can't drop off because I get a penalty, so
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Jesse Arias
Feb 10, 2026
5.0
I’ve had a great experience working with James from Aptive. He is professional, knowledgeable, and very thorough in his work. James took the time to explain the treatment process, answered all of my questions, and made sure everything was handled carefully and efficiently. His attention to detail and commitment to excellent customer service really stood out. I highly recommend James and Aptive to anyone looking for reliable and high-quality service.
Frequently Asked Questions About Aptive Pest Control
What is Aptive Pest Control?
Founded in 2015, Aptive is a rapidly growing pest control company that has offices throughout North America. Aptive provides residential pest control services to customers in more than 3,700 cities across North America. Aptive is also a committed partner with the United Nations’ United to Beat Malaria campaign to help stop the spread of malaria.
What does Aptive Pest Control do?
Aptive offers year-round pest control services for a range of insects and invasive species., including wasps, ants, scorpions, spiders, crickets, fleas, cockroaches, mice, rats, silverfish, earwigs, slugs, and snails.
Is Aptive pest control safe?
Aptive’s goal is to provide customers with professional and effective pest control solutions that reduce the harmful effects of pests. Aptive uses EPA approved products and follows all guidelines for the appropriate use of the products. Aptive is also a member of the EPA’s Pesticide Environmental Stewardship Program, a program that engages communities in building awareness and reducing pesticide risk.
What pests do you treat?
Aptive treats common pests like ants, spiders, cockroaches, rodents, wasps, snails, flies, fleas, and ticks. Aptive recently started providing Termite Protection in the Cleveland, Cincinnati, and Columbus areas. Aptive otherwise does not treat any wood-destroying organisms such as termites, carpenter bees, or carpenter ants. Aptive also does not treat any wildlife, such as squirrels, racoons, chipmunks, rabbits, birds, deer, etc. Aptive also does not treat bees of any kind. For a full list, click here.
Why am I still seeing pests after my first treatment?
If you are seeing pests right after your treatment, odds are you are witnessing them flee your property, which typically means the treatment is effective. If after a week you are still seeing pests, give us a call and our service professional will gladly return to treat your home at no additional cost.
What areas does Aptive Pest Control serve?
Aptive Pest Control serves homes throughout Collin County, including cities like Plano, Dallas, Richardson, Allen, Lucas, Sachse, Garland, Addison, The Colony, Frisco, McKinney, Carrollton, Wylie, Irving, Princeton, Rockwall, and Mesquite, Texas.
What types of pest control services does Aptive Pest Control offer?
They offer pest control, ant extermination and control, rodent control, mosquito treatment, spider control, cockroach extermination, and flea & tick control with custom treatment plans.
Where is Aptive Pest Control located in Plano, TX?
They are located at 2030 G Avenue, Suite 1100, Plano, TX 75074, USA.
What are the business hours of Aptive Pest Control?
Aptive Pest Control operates 24 hours a day, 7 days a week.
How can I contact Aptive Pest Control by phone?
You can reach Aptive Pest Control at +1 469-933-0849.
What payment options does Aptive Pest Control accept?
They accept American Express, Check, Discover, Mastercard, and Visa.
Does Aptive Pest Control provide onsite services?
Yes, they offer onsite pest control services at customers' locations.
Are there any nearby insurance agencies that customers might visit along with Aptive Pest Control?
Yes, Plano Premier Insurance Agency: Allstate Insurance and Farmers Insurance - Mark LeClair are nearby, which can be convenient for customers handling home insurance related to pest prevention.
What other professional services are available near Aptive Pest Control?
Nearby are professional services such as counseling at the Counseling Center of North Texas and real estate services like Haggard Property Group and Johnson Volk Consulting, which might interest customers managing their homes.
What nearby home maintenance services can complement Aptive Pest Control's offerings?
Customers can also access nearby services including JR1 Commercial Cleaning for cleaning, King Plumbing Of Plano and Plumbing Of Plano TX for plumbing needs, and Starfish Pool Service for pool maintenance.
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