Aptive Pest Control in Plano, TX delivers reliable residential pest control services tailored to homes throughout Collin County. Our Plano team helps protect against pests like ants, spiders, cockroaches, rodents, and more with personalized treatment plans designed for long-term results. We’re committed to providing effective solutions and dependable service backed by local expertise. Serving Plano and surrounding communities, Aptive Pest Control is here to help you maintain a more comfortable and protected home. Call today for a quote and choose the pest control plan that fits your needs.
Many customers praised the technicians for being thorough, professional, and knowledgeable in their pest control services.
Communication
Customers appreciated the good communication from technicians, including updates and explanations of services performed.
Customer Service
There were mixed reviews regarding customer service, with some customers expressing frustration over billing issues and difficulty in canceling services.
Effectiveness
While some customers reported effective pest control results, others expressed dissatisfaction with the treatment outcomes and the need for follow-up services.
Technician Performance
Several reviews highlighted specific technicians who went above and beyond, providing exceptional service and addressing customer concerns.
TT
Tammy
3 days ago
5.0
Emilio did a fantastic job. He was very polite and courteous and covered all the areas I ask him to and he made sure those areas received special attention. He’s definitely one of your best techs!
CB
C Bouchard
6 days ago
5.0
They do a good job. Very thorough. The service techs are so nice and friendly. I like the convenience of scheduling online. Definitely would recommend.
AG
Anjan Gunde
Nov 13, 2025
5.0
Great friendly service. Explained everything in detail and provided the best service to take care of ant piles, wasps, rodents traps etc. They are great.
LH
Lisa Hounchell
Nov 12, 2025
5.0
Diamond came to service the exterior of the house. He was quick and even replaced the mouse traps in the back yard. He sent pictures of the areas he sprayed to show where the treatment was done. We have dogs so the pictures were helpful in making sure they didn't go into any of the treated areas.
DB
Dan Brock
Oct 28, 2025
1.0
Worst COMPANY EVER!!
Well I'm not sure how aptive pest control is set up but if they go by locations I apologize if this is the wrong location. However they auto withdraw a month in advance for about $90 We did sign a contract with them, I love the technician however management has given the technician a hand spreader to do an acre of property when they came out and we switch pest control companies they were promising to get everything !! We got our first treatment and not only that we had to call them back out two weeks after our first treatment because they didn't do a very good job and things went downhill from there. You cannot log into the website at all it gives you basically a loop that yes you have an account change your password you change your password you can't get in they say you exist so it's a basic feedback loop where you cannot contact them their customer service is very poor, I have called 10 or 11 times to cancel my account and after we thought it was canceled we get a text message stating they're coming out to do service, they were supposed to show up the 14th of October to retreat and nobody ever showed up. I have cobwebs, I have hornet's nest, I found a scorpion inside my home, I got bit 32 times in one week by ants because of their failure to do what they're supposed to do!! I am seriously thinking of filing a police report on them for theft of service and filing with a better Business bureau for deceptive trade practice. And probably take them to small claims court to get our month that we paid in advance because they did not meet their fiduciary responsibilities on their end of the contract , which puts them into default!!!!
Frequently Asked Questions About Aptive Pest Control
What areas does Aptive Pest Control serve?
Aptive Pest Control serves homes throughout Collin County, including cities like Plano, Dallas, Richardson, Allen, Lucas, Sachse, Garland, Addison, The Colony, Frisco, McKinney, Carrollton, Wylie, Irving, Princeton, Rockwall, and Mesquite, Texas.
What types of pest control services does Aptive Pest Control offer?
They offer pest control, ant extermination and control, rodent control, mosquito treatment, spider control, cockroach extermination, and flea & tick control with custom treatment plans.
Where is Aptive Pest Control located in Plano, TX?
They are located at 2030 G Avenue, Suite 1100, Plano, TX 75074, USA.
What are the business hours of Aptive Pest Control?
Aptive Pest Control operates 24 hours a day, 7 days a week.
How can I contact Aptive Pest Control by phone?
You can reach Aptive Pest Control at +1 469-933-0849.
What payment options does Aptive Pest Control accept?
They accept American Express, Check, Discover, Mastercard, and Visa.
Does Aptive Pest Control provide onsite services?
Yes, they offer onsite pest control services at customers' locations.
Are there any nearby insurance agencies that customers might visit along with Aptive Pest Control?
Yes, Plano Premier Insurance Agency: Allstate Insurance and Farmers Insurance - Mark LeClair are nearby, which can be convenient for customers handling home insurance related to pest prevention.
What other professional services are available near Aptive Pest Control?
Nearby are professional services such as counseling at the Counseling Center of North Texas and real estate services like Haggard Property Group and Johnson Volk Consulting, which might interest customers managing their homes.
What nearby home maintenance services can complement Aptive Pest Control's offerings?
Customers can also access nearby services including JR1 Commercial Cleaning for cleaning, King Plumbing Of Plano and Plumbing Of Plano TX for plumbing needs, and Starfish Pool Service for pool maintenance.