Lowe's Home Improvement

4.2
2897 reviews

About

Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Pharr, TX, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lowe's Home Improvement
707 South Jackson Road, Pharr, TX
78577, United States

Hours

Reviews

4.2
2,789 reviews
5 stars
1,702
4 stars
538
3 stars
194
2 stars
98
1 star
257

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service experiences, including difficulty finding help and unresponsive staff.

Product Issues

Several reviews highlighted issues with product quality and warranty processes, leading to dissatisfaction with returns and repairs.

Helpful Staff

Despite negative experiences, some customers praised specific employees for their helpfulness and knowledge.

Store Experience

Customers noted issues with store layout and accessibility, making it hard to find items and get assistance.
  • W
    ,John Woodall
    1 day ago
    5.0
    Lowe's is always good it's a quality hardware store my only regret is that they are among big stores that put out little stores but that can't be helped
  • FC
    Feather Chasers
    2 days ago
    1.0
    Horrible and dishonest practice. Ever since Marco left, curbside pickup is horrible. Received message order was ready and drive 37 minutes to get there. Associate came to truck and gave me screws and told me have a nice day. I asked about all of the lumber and she looked the order back up and told me to go to lumber area. Long story short, after talking with her twice more and spending far to much time waiting, i found her in a lumber aisle on her phone, with 2 of my 14 order pieces of lumber. NOTHING of my order had been pulled, even though Lowes email me that my order was ready. All total, 62 miles driven, almost 2 hours wasted and we didn't get any of what was ordered a full day in advance. Thanks for nothing but deceit and disrespect Lowes.
  • ET
    Erik Trevino
    Jan 4, 2026
    1.0
    Terrible customer service on the floor 😠...nobody ever shows up to check if you need help. Also always running out of items in stock...never find what im looking for
  • JJ
    Jenna Juarez
    Dec 29, 2025
    1.0
    If I could I would NOT even give this place a 1 star. Lowe's your customer service sucks and so does your communication skills. I will never purchase anything from this place ever again.
  • ZM
    Zachary Myers
    Dec 11, 2025
    5.0
    This is a review for Oscar from Appliances. He was very friendly and helpful. He helped me apply for the Lowes Credit Card, took the fridge to my truck and aaw me through the entire process. 10/10 Exclellent Fellow!

Frequently Asked Questions About Lowe's Home Improvement

How do I find a product online?

Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.

How do I check my order status?

Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.