Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Pharr, TX Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
2,774 reviews
5 stars
1,695
4 stars
534
3 stars
194
2 stars
98
1 star
253
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of experiences with customer service, with some praising helpful staff while others report difficulty in finding assistance and poor communication.
Product Availability
Customers frequently mention issues with stock availability and delivery problems, leading to frustration.
Store Environment
The store is generally described as clean and organized, but some customers find the layout confusing and the in-store music too loud.
Pricing
Customers appreciate the competitive pricing and good deals, although some feel prices are high for certain items.
Staff Helpfulness
While some customers report positive interactions with helpful staff, others express frustration over unhelpful or unavailable employees.
- CSCrystal SchefflerNov 15, 20255.0I would like to say thank you to Ernesto, a Sales Associate from plumbing. He really knows his stuff. The type of knowledge that comes from hands on experience. having an employee like him that’s down to earth and can steer you in the right direction no matter what you’re looking for is priceless. I don’t just give out reviews for everyone so let me reassure you that if I leave someone a review, they are representing your company to the fullest. Thanks again Ernesto.
- MOMarco OrnelasNov 10, 20251.0Worst customer service so far. Waited at self check out for Lord knows how long, employee was somewhere else, and when he finally was able to help, what an employees just had to talk to him. I had to leave without paying. Hopefully that conversation was fantastic
- DNDebbie NelsonNov 6, 20251.0We bought new refrigerator and freezer. We got the usual run around. Lowes warranty is for 48 hours. Never will we go back for anything there
- JJJudi JansenNov 5, 20255.0I have a huge negative comment on Lowe’s flooring department we picked out a premium laminate flooring pattern to reduce our kitchen floor after an employee phoned a installer to set up measurements and install appointment we were informed they do not do work in mobile homes WHAT?? So we went to Home Depot ordered the flooring and installer will be to our house tomorrow Because of. The denial of Lowell’s we will no longer shop there! We live in senior home park and will certainly let others hear about our hassle and disappointment will Lowe’s. And sad to say they lost out on a $2000 job. Very disappointing!
- GOGabriel OlivaresNov 4, 20255.0Specials = good saving plus craftsman tools warranty for life . Came for a rachet 3/8 warranty n ended taking that 266piece craftsman toolset from 219 for 99 dlrs c'mon 🚛💨💨
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Pharr, TX?
Lowe's offers a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking materials, grills, lumber, gardening equipment, bathroom storage, and more.
What are the store hours for Lowe's Home Improvement in Pharr, TX?
Lowe's is open Monday through Saturday from 6:00 AM to 10:00 PM, and Sunday from 8:00 AM to 8:00 PM. Holiday hours may vary.
Does Lowe's in Pharr, TX offer in-store pickup and delivery services?
Yes, Lowe's provides both in-store pickup and delivery services for your convenience.
How can I check the status of my order at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account, and you will receive email updates regarding any changes.
What payment options are accepted at Lowe's Home Improvement in Pharr?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa payment methods.
Is Lowe's Home Improvement in Pharr wheelchair accessible and does it offer recycling services?
Yes, Lowe's provides wheelchair accessible parking and accepts recycling of electronics, light bulbs, and batteries.
Where is Lowe's Home Improvement located in Pharr, TX?
Lowe's is located at 707 South Jackson Road, Pharr, TX 78577, United States.
Are there any nearby places of interest customers can visit around Lowe's in Pharr?
Yes, near Lowe's you can find Blue Rhino Propane Exchange, Minute Key locksmith services, and Costco wholesale store, which may be useful for various needs before or after your visit.
Can customers visiting Lowe's Home Improvement in Pharr find dining options nearby?
Yes, there are several dining options close by including Jack in the Box, Sonic Drive-In, and Wing Daddy's Sauce House for quick and casual meals.
Are there any healthcare or optical services near Lowe's in Pharr?
Yes, customers can visit nearby optometrists like Kopan Optometry and 2020 NOW Eye Exams, as well as health clinics such as River Family Dental and Occupational and Industrial Health Center for medical needs.