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Luis Castillo and other sales representatives received high praise for their attentiveness, knowledge, and helpfulness throughout the purchasing process.
Product Knowledge
Customers appreciated the sales staff's extensive knowledge about mattresses and related products, which aided them in making informed decisions.
Overall Experience
Many reviews highlighted a smooth and enjoyable shopping experience, with quick service and a variety of options available.
Value for Money
Customers felt they received good value for their purchases, often mentioning great deals and competitive pricing.
MF
Martha Flores
2 days ago
5.0
We had an excellent experience purchasing our Tempur-Pedic mattress at Denver Mattress, thanks to the outstanding customer service we received from Luis Castillo. He was extremely knowledgeable, patient, and took the time to understand our needs instead of trying to upsell us.
The entire process was smooth, stress-free, and genuinely pleasant. If you’re looking for quality mattresses and exceptional customer service, I highly recommend him at Denver Mattress and working with their team. We’re very happy with our purchase and would absolutely return in the future!
BJ
Baldemar de la pena jr
Jan 2, 2026
5.0
The salesman mark was the best and we went for one thing and end up buying more than what we wanted and also wife and I had never ever been to Furniture Roll in our live the first thing I saw when walking in the store the store is well organize and clean. So I would like to thank Mark for his comfort help and he was well professional with us so in God's willing we will be back to that store to buy more furniture.
JD
Julio Diaz
Jan 2, 2026
5.0
It had been a while since my wife and I had shopped for a new mattress, and we had been to a few other stores but we weren’t quite convinced on anything until we stopped by Denver Mattress. With our little to no experience in mattress shopping, our uncertainty turned into reassurance after Luis began to assist us. Immediately his vast knowledge and experience in customer service was made apparent when he began to filter his entire stock of mattresses to what suited us the most based on our wants and needs. We appreciated that he took his time and gave us the opportunity to try every possible mattress we may had possibly liked. He made our shopping experience comfortable, and his patience carried on to continue to answer all of our questions after we’d selected our mattress. Thank you Luis for your great service and Denver Mattress for meeting our family’s wants and needs within our budget. My family and I will come back again!
MR
Mari Rodriguez
Jan 1, 2026
5.0
We were in need of a twin size mattress, and stopped at Denver Mattress. Luis Castillo greeted us immediately and was extremely helpful in helping us make a decision on the mattress we needed. He is very knowledgeable in the product that DM sells. He made our shopping experience very pleasant one.
EM
Elena Sánchez Mora
Dec 29, 2025
5.0
We shopped for pillows, were shown a wide variety by the very knowledgeable sales person who explained how each was constructed and then we tested all of them on one of their mattresses. We found two (different ones) that were very compatible to our individual needs. We find it well worth spending a fair amount of money to get the right pillow! We also were offered a deal to buy two pillow covers that when added to the cost of the pillows turned out to be less than the pillows alone would have cost!! Great service!
What brands of mattresses does Denver Mattress offer?
Denver Mattress offers brands including Denver Mattress, Doctor's Choice, Aspen, Purple, Tempur-Pedic, Sealy, Stearns & Foster, and Aireloom.
What are the store hours for Denver Mattress in Pharr, TX?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 12:00 PM to 6:00 PM.
Does Denver Mattress offer financing options?
Yes, Denver Mattress provides financing services to help with mattress purchases.
Where is Denver Mattress located?
Denver Mattress is located at 1204 W. Express Way 83, Pharr, TX 78577, USA.
Can I pick up my mattress order in store at Denver Mattress?
Yes, in-store pickup is available at Denver Mattress.
What payment methods are accepted at Denver Mattress?
Denver Mattress accepts American Express, Cash, Check, Discover, Financing, Mastercard, and Visa.
Are Denver Mattress facilities wheelchair accessible?
Yes, the store has wheelchair accessible entrances and parking.
What products does Denver Mattress specialize in?
Denver Mattress specializes in factory-direct mattresses, bedding, pillows, and total sleep systems made in the USA.
What nearby furniture stores can customers visit along with Denver Mattress?
Customers can also visit Furniture Row and Sofa Mart, which are nearby furniture stores offering additional home furnishings.
What hotels are located near Denver Mattress for visitors from out of town?
Nearby hotels include WoodSpring Suites Pharr, Quality Inn, Americas Best Value Inn Pharr, and Value Place Hotel Pharr, providing convenient accommodation options.
Are there any nearby restaurants and relaxation services close to Denver Mattress?
Yes, Pappadeaux Seafood Kitchen offers dining options nearby, and The Blissful Nation of Relaxation provides massage therapy services in the area.