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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Pearland, TX, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.0
2,189 reviews
5 stars
1,211
4 stars
450
3 stars
141
2 stars
79
1 star
308
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees received praise for being helpful and friendly, while others were criticized for being unresponsive or rude.
Product Availability
Customers noted a good selection of products, but there were complaints about incorrect orders and issues with curbside pickup.
Store Organization
The store is generally described as clean and organized, but some customers experienced difficulty finding assistance or navigating the aisles.
Delivery Issues
Numerous complaints about delivery service, including receiving incorrect items and poor communication regarding order status.
- CNClint N2 days ago1.0I've been using this location for almost a year now. I don't plan on dealing with Lowe's again. When picking up online orders, I've had over half my orders pulled wrong. One online order I went to pickup had hundreds of tiles, whoever pulled it placed over 60 tiles loose on a flat cart, at that point I cancelled my order and used a different location. My most recent order I placed online at a different location for delivery. Unfortunately Lowe's transfered my order to be fulfilled by the Pearland location. The order was placed on a Wednesday with an delivery date of the following day but it never arrived. Nobody notified me so I called the store on Friday. I wasted over an hour trying to figure out what happened with my order. After taking with Pearland customer service, I was placed on hold. After 20 minutes on hold, I hung up and called back trying to get a store manager on the phone. The customer service person would not get the manager. I tried the pro service phone number, that person wasn't located at the Pearland location but said they would call the store and get things figured out along with having them call me back. I never received a return call from anyone but the order finally showed up Saturday. I can say I am very unhappy with Lowe's. After years of buying from them, I'm ready to cancel my personal and business accounts.
- TBTammie Banh6 days ago1.0We walked into the store over TG weekend and the Sales Associate was very helpful with providing us an estimate for our counterop project; which we signed and paid the deposit so that the measurement appointment could follow. Post measurements, we received the final cost for our project and found an additional (mileage) cost (not minimal or even realistic) that was never discussed and agreed upon even though we doubled, tripled check our address with the Sales Associate and was told not to worry, Lowe's services everywhere. Since, we have called the 3rd party vendor as well as Lowe's and was told Lowe's Regional Manager would get back to us yo resolve this issue. Here we are in January and I called again today only to wait, and leave a voice mail AGAIN!!! I understand mistakes are made, but own it and fix it, Lowe's!
- DHDavid HughesDec 23, 20255.0The staff that I encountered was very helpful and friendly the store is clean and well kept everything seem to be pretty organized I did notice they had no pink Lowe's buckets...
- SBShawna BryantDec 15, 20251.0Customer service leaves you on hold forever. I just hung up without speaking to anyone.
- SHStacie HuntDec 14, 20255.0Today, i purchased a grill as a Christmas present. The man who helped me, Justin, was so helpful and patient in accommodating the grill to get it into my vehicle, i give him a 5 star rating. He had to go back into the store twice due to the Lowe’s tool bag not having a rachet or a Philips screw driver, he gets an A+ for not being frustrated!, he was pleasant and polite the whole time. I was able to make it home perfectly well thanks to him.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Pearland, TX?
Lowe's offers a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What are the operating hours of Lowe's Home Improvement in Pearland?
The store is open Monday to Saturday from 6:00 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM. Note that hours may vary on holidays.
What payment options does Lowe's accept?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Does Lowe's offer in-store pickup and delivery services?
Yes, Lowe's provides both in-store pickup and delivery services for customer convenience.
How can I check the status of my order at Lowe's?
You can check your order status online by entering the order number or by logging into your MyLowe's account. Email updates will also be sent if your order status changes.
What is the process for returning or exchanging items at Lowe's?
Most items can be returned within 90 days. Returns purchased online can be initiated through your Order History, while in-store returns require proof of purchase at the customer service desk.
Are there any nearby places to grab food after shopping at Lowe's Pearland?
Yes, nearby restaurants include Wingstop for quick chicken wings, Chili's Grill & Bar for American cuisine, Pho Anh Asian Bistro, and Boiling Pho for Vietnamese options.
What nearby services can help with home security around the Lowe's Pearland location?
Avenger Security, which provides home security, fire protection, and telecommunications services, is located near Lowe's for additional home safety needs.
How can customers use nearby transportation or locations to visit Lowe's in Pearland?
Though public transit details are not specified, customers can use nearby landmarks such as Blue Rhino Propane Exchange or Minute Key to help locate Lowe's. Additionally, after shopping, customers might visit nearby places like Cozy Nail Lounge or CycleBar for relaxation or fitness.
Does Lowe's Pearland offer installation services for purchased products?
Yes, Lowe's offers a wide range of installation services including appliances, cabinets, flooring, doors, windows, HVAC, decking, and more, ensuring professional support for your home projects.