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Frequently Asked Questions About Safe Space Storage
Are there any items that I am NOT able to store?
Liquids, Explosives, Flammable liquids, Toxic materials and Perishables. Please contact us if you have any questions regarding a specific item.
When can I move in?
If there is a storage space available that meets your specific storage needs you can move in anytime during office hours.
What type of documentation do I need to provide in order to rent a space?
We require a Government issued photo ID (example: driver’s license, state id, or passport). Military customers are required to provide more information.
How do I make a payment?
You can pay in person, online, by phone, or through the mail. You may also sign up for automatic payments.
Do I need to sign a long-term lease?
No long-term obligations here. We rent on a month-to-month basis.
What forms of payment do you accept?
We accept checks, cash, VISA, and Mastercard. We also accept cashier's checks and money orders.
Do you sell boxes and moving supplies?
Yes, for your peace of mind we sell locks! We also offer boxes and moving supplies for your one-stop shopping convenience.
Do I need to bring my own lock?
Customers will be required to provide a compatible lock for their unit if they choose to purchase their own. Locks are also available for purchase at the facility.
What sizes do you have and how much do they cost?
We have a wide variety of unit sizes to meet your storage needs. Unit sizes and prices vary by location. Please contact a location near you for available sizes and prices, or see our Size Guide online!
Can I stop by to view the facility or do I need a storage space?
Stop by anytime during our office hours and our professional storage team will give a complimentary tour of the facility. Office hours vary per location.
What times do I have access to the gates?
To see gate hours, visit the facility page on our website to see the access hours.
Do I have to pay to reserve a storage unit?
Our online reservations are hassle-free and do not require any credit card holds. Reserve online today!
Do you guys offer discounts?
Yes! We offer special pricing and promotions for new storage customers such as one month 50% off. You can find our promotions by searching for your local facility on our website.
Do you guys offer online rentals?
Yes! Find your local facility on our website and rent your unit today from the comfort of your own home. Save time by completing your lease and payment online.
What are the operating hours for Safe Space Storage?
Safe Space Storage is open Monday to Friday from 9:30 AM to 6:00 PM, Saturday from 8:30 AM to 5:00 PM, and is closed on Sundays. Gate access is available daily from 6:00 AM to 9:00 PM.
Can I move in to a storage unit anytime?
If there is an available unit that fits your needs, you can move in anytime during office hours.
What payment methods does Safe Space Storage accept?
They accept checks, cash, VISA, Mastercard, cashier's checks, and money orders, with options for in-person, online, phone, mail payments, and automatic payments.
Do I need to sign a long-term lease?
No, rentals are on a month-to-month basis with no long-term obligations.
Are there restrictions on what items I can store?
Yes, prohibited items include liquids, explosives, flammable liquids, toxic materials, and perishables. Contact the facility for specific questions.
Does Safe Space Storage provide locks and moving supplies?
Yes, locks are available for purchase along with boxes and moving supplies for your convenience.
Is it possible to reserve a storage unit online?
Yes, you can rent or reserve your storage unit online at their website without any credit card holds for reservations.
What nearby dining options are available around Safe Space Storage?
Nearby restaurants include Whataburger, Church’s Texas Chicken, Wok D'Lite (Asian cuisine), and Subway, providing a variety of fast food and dining choices that customers can visit before or after their storage visits.
Are there banking services near Safe Space Storage?
Yes, nearby you will find Bank of America Financial Center, Bank of America branches, and ATMs, making it convenient to manage finances during storage visits.
What other services can I find close to Safe Space Storage?
Several services are nearby, including BlueWave Express Car Wash for vehicle cleaning, Pasadena Health Center for medical needs, and USPS for shipping and mailing services, which can be conveniently accessed by customers.