Extra Space Storage

4.9
482 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreBoat Storage FacilityRecords Storage Facility
Store your belongings at Extra Space Storage on 6045 Fairmont Pkwy in Pasadena, TX today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, non climate controlled units available, parking spaces, golf carts available, wide drive isles, commercial tenants and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
6045 Fairmont Pkwy, Pasadena, TX
77505, United States

Hours

Reviews

4.9
482 reviews
5 stars
456
4 stars
9
3 stars
6
2 stars
2
1 star
9

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff, particularly Krista, Elijah, and Angel, received high praise for their helpfulness, friendliness, and professionalism.

Cleanliness

The facility is consistently noted for being clean and well-maintained.

Mixed Experiences

While many customers had positive interactions, there were a few reports of poor service and security issues.

Accessibility

Customers appreciated the ease of the rental process and the convenience of mobile access.

Competitive Pricing

Many reviews highlighted fair and competitive pricing compared to other storage facilities.
  • CM
    Claudia Martinez
    4 days ago
    5.0
    Krista is very nice and helpful facility was clean
  • JD
    Jerome Davis
    Nov 8, 2025
    5.0
    Carlos is amazing he made my day by helping me to feel more safe and secure with his great customer service
  • JM
    Junlyn McCormack
    Oct 23, 2025
    5.0
    Krista Hamill went above and beyond to help us and would give her 10 stars if I could.
  • DD
    Dyno
    Oct 23, 2025
    5.0
    Awesome customer service, would give Krista10 stars if I could, she is the reason we will stay
  • PN
    Patrick Nguyen
    Oct 22, 2025
    1.0
    Terrible customer service. Thieves broke into my family's storage unit. I came to talk to the front office about it. The manager Krista Hamill showed zero compassion, no sympathy, no apology for the situation, etc. The other worker Carlos was wonderful. He is definitely more manager material, not Krista.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.