Frequently Asked Questions About Tray's Carpet Cleaning
Do you move furniture?
We offer limited furniture moving services. Please contact us for additional details regarding our furniture moving capabilities.
How soon can we walk on the carpets?
Under typical conditions with proper ventilation and humidity levels, we recommend waiting approximately 4-5 hours before walking on the cleaned carpets.
Do I need to be home for the service?
Your presence is not required during the service, but we do need access to the property. Please ensure arrangements are made for our team to enter.
Are you licensed and insured?
Yes, our company is fully licensed and insured for your peace of mind.
Are your products pet-safe?
All of our cleaning products are environmentally friendly, safe for pets, and suitable for individuals with allergies.
Do you offer furniture moving services during carpet cleaning?
We offer limited furniture moving services. Please contact us for additional details regarding our furniture moving capabilities.
How long should I wait before walking on the cleaned carpets?
Under typical conditions with proper ventilation and humidity levels, wait approximately 4-5 hours before walking on the cleaned carpets.
Do I need to be home during the carpet cleaning service?
Your presence is not required during the service, but we need access to the property. Please ensure arrangements are made for our team to enter.
Is Tray's Carpet Cleaning licensed and insured?
Yes, the company is fully licensed and insured for your peace of mind.
Are the cleaning products you use safe for pets?
All cleaning products are environmentally friendly, safe for pets, and suitable for individuals with allergies.
What are your operating hours and weekend availability?
We are open Monday through Friday from 8:00 AM to 5:00 PM. Saturday and Sunday services are by appointment only; emergency calls are accepted.
What payment options are accepted at Tray's Carpet Cleaning?
We accept American Express, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
Which cities do you serve in the Paris, TX area?
We serve Paris, Mount Pleasant, Cooper, and Commerce in Texas.
What nearby places can help customers find Tray's Carpet Cleaning?
Nearby locations include Our Lady of Victory Catholic Church, Springlake Baptist Church, and Parisian Window Treatments, which can be useful landmarks when visiting.
Are there nearby amenities to visit before or after your cleaning service?
Yes, customers can visit Buckin’ Good Sno for a treat, Jazzercise Paris Fitness Center for a workout, or Golden Acres Retirement Community, all close to us in Paris, TX.