Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Odessa, TX, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
3.9
2,305 reviews
5 stars
1,171
4 stars
495
3 stars
232
2 stars
90
1 star
317
What are people saying?
AI-generated from recent customer reviews
Customer Service
There are numerous complaints about poor customer service, including unhelpful staff and long wait times for assistance.
Helpful Staff
Some customers praised specific employees for their helpfulness and knowledge, indicating that there are positive experiences with staff.
Product Availability
Many customers noted that Lowe's typically has a good selection of products in stock, making it a reliable choice for home improvement needs.
Checkout Issues
Several reviews mentioned problems at checkout, including long wait times and unhelpful cashiers.
Delivery Problems
Customers reported issues with delivery services, including delays and incorrect items being delivered.
- JLJames LaubDec 26, 20252.0In the past few months , i've spent between five and six thousand dollars on materials and supplies from Lowe's. Today I went to return to s-hooks a total of about fourteen dollars. I paid cash for these. When I went to return these , I could not find a receipt and could not find a receipt and\nThe person working the returns counter said they could not take take them back, even though they were pro source , which is lowe's brand. I will now be doing all my shopping at Home Depot or Mccoy's. Congratulation Lowes, you've lost several thousand dollars in upcoming sales over fourteen dollars and a receipt.
- RFRobert FrahmDec 19, 20255.0I think i need to put in a change of address I'm there too often they usually have what I need and the staff are helpful
- LDLouis and DuncanDec 14, 20254.0Helpful staff
- FIFrederick IronsideNov 18, 20251.0Came in to pickup a refrigerator and I had to 1 hour and 45 minutes for someone to get it out of the back and get loaded up what aj joke.
- SJsadie jonesNov 8, 20255.0Had an amazing experience with a young man named Austin, very kind man, definitely did what ever he could do to help me make my time there easier at the store and you literally never find that anywhere you go anymore! He helped with stuff that wasn't even in his department and finding it for me! Definitely made my experience there worth the trip and Definitely will be doing more shopping here because of this experience! And i had a bad one in the past! Thank you Austin! Definitely dont judge a store by one employee! 🌟🌟🌟🌟🌟
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products can I find at Lowe's Home Improvement in Odessa, TX?
Lowe's offers a wide range of products including appliances, bathroom supplies, building materials, flooring, garden tools, grills, hardware, lighting, lawn mowers, paint, patio furniture, plumbing, storage solutions, tools, and windows and doors.
What are the store hours for Lowe's Home Improvement in Odessa?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM and Sunday from 8:00 AM to 8:00 PM, with holiday hour variations.
Does Lowe's provide in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for customer convenience.
How can I track or check the status of my order from Lowe's?
You can check your order status online by entering the order number or logging into your MyLowe’s account. Email updates are sent if the order status changes.
What payment methods are accepted at Lowe's Home Improvement in Odessa?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa.
Can I return or exchange items purchased from Lowe's?
Most items can be returned within 90 days. Returns can be started online or processed in-store with proof of purchase at the customer service desk.
What languages are supported at the Odessa Lowe's store?
English and Spanish are supported, with in-store translation services available for other languages.
Are there any places to eat nearby Lowe's in Odessa?
Yes, nearby restaurants include Five Guys, Crab Attack, Mojitos Mexican Bar and Grill, Cuatro Cantina Tradicional, and Charleys Cheesesteaks, which you can visit before or after shopping at Lowe's.
What fitness options are available near Lowe's Home Improvement?
Flex 24 Fitness is a nearby gym and sports venue where customers can work out, making it convenient to combine fitness activities with a visit to Lowe's.
Where can I find nearby lodging if I am visiting Lowe's in Odessa?
Microtel Inn and Suites is located near Lowe's, providing convenient accommodation options for visitors to the area.