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Leslie's Pool Supplies

4.1
(97 reviews)

Business Details

651 N Business Ih 35, New Braunfels, TX
78130, United States
(830) 627-1200
https://lesliespool.com/

About

Swimming Pool Supply StoreSwimming Pool Repair Service
Leslie’s is your trusted neighborhood pool store in New Braunfels, Texas and a go-to destination for all things pool and spa. We offer the best selection of pool and spa chemicals, pool cleaners, equipment, cleaning accessories, floats, and pool toys. Count on us for complete pool care, including free in-store water testing, free cleaner inspections, and free in-store labor on repairs. Shop your way — in-store, online with easy in-store returns, or through the Leslie’s app. And don’t forget to join the Leslie’s Pool Perks Rewards program for special offers and savings every time you shop.

Details

  • Credit cardAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Leslie's Pool Supplies
651 N Business Ih 35, New Braunfels, TX
78130, United States

Hours

Monday9:00 AM - 6:00 PM
Tuesday9:00 AM - 6:00 PM
Wednesday9:00 AM - 6:00 PM
Thursday9:00 AM - 6:00 PM
Friday9:00 AM - 6:00 PM
Saturday9:00 AM - 6:00 PM
Sunday10:00 AM - 5:00 PM

Reviews

4.1
97 reviews
5 stars
66
4 stars
8
3 stars
4
2 stars
6
1 star
13
  • AH
    Alanna Hubbard
    1 day ago
    1.0
    This particular location has not been my favorite. There’s a woman that works there that is always extremely rude and impatient whenever you have questions. When I arrived today to get items, the doors were locked after their opening time. I stood outside for five or so minutes and she kept making eye contact through the windows without opening the door. I finally knocked on the door asking her to open, and she just shook her head and pointed at the computer. Didn’t even take the two seconds to come and tell me why they weren’t open.
  • MT
    Monica Tyner
    5 days ago
    1.0
    Customer friendly service - AWFUL. Front desk female is not very friendly and always looks upset being there. A friendly smile wouldn’t hurt. She reminds me of my child being upset because they have to do chores. Returned a pool cleaner. She stated that they normally don’t accept returns on pool cleaners once they hit the water… hmmm guess you won’t know if it works properly. However, if you follow the website on the receipt for Leslie returns, it CLEARLY SAYS FULL REFUND OR EXCHANGES but I guess they don’t go by that website on their receipt. . I think I’ll travel a little bit to get better customer service.
  • JR
    J. R.
    Nov 19, 2025
    1.0
    Talk about unfriendly... Lady, you just work there, you don't own the place. Try being a little less robotic with your responses, even if someone comes in to be a resource for your business/customers. Listening, comprehending, genuine friendliness is a big part of customer service. Being surly isn't. When someone extends their hand to shake yours, don't look at it with an "ugh" look like you'd rather not because it's not an immediate sale. It very well could be at some point. Also, when a customer walks in, try turning around to greet them instead of projecting your voice and hoping we know it was you. We don't know that you're the only employee in the store.
  • LL
    Leonel Longoria
    Oct 13, 2020
    5.0
    Walked in, got what I Needed and walked out Happy.. Customer Service was Great and sales associate was well Knowledgeable to where Item I needed was at.
  • KD
    Katherine Devine-Ebert
    Jul 3, 2018
    5.0
    Great staff very knowledgeable. They were able to help me answer each question that I had about my pool.

Frequently Asked Questions About Leslie's Pool Supplies

What types of products does Leslie's Pool Supplies offer?

Leslie's Pool Supplies offers pool and spa chemicals, pool cleaners, equipment, cleaning accessories, floats, and pool toys.

Does Leslie's Pool Supplies provide pool maintenance services?

Yes, Leslie's offers complete pool care services including free in-store water testing, free cleaner inspections, and free in-store labor on repairs.

Brand Certified Facts from Leslie's Pool Supplies

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Certified April 26, 2026Yext Knowledge Graph
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