Customers consistently praised the friendly, professional, and responsive customer service provided by the team, particularly highlighting Collin and Jan.
Communication
Many reviews noted excellent communication throughout the service process, with technicians explaining treatments and addressing customer concerns thoroughly.
Effectiveness
Numerous customers reported significant improvements in pest control effectiveness, with many noting immediate results after treatments.
Professionalism
Technicians were frequently described as professional, knowledgeable, and thorough in their work, contributing to a high level of customer satisfaction.
Affordability
Customers appreciated the reasonable pricing and value for services, often comparing it favorably to larger corporate pest control companies.
SW
Suzanne Williams
6 days ago
5.0
HUB Pest Control services goes above and beyond in customer service and treating our home with these Texas pests. We trust them completely with our property and taking care of all of the issues that could pop up. Between our regular services, a wasp nest formed in our chimney and wasps started coming into our home. They came out quickly to take care of it and the owner even got on his ladder on our two story house to treat the chimney and thoroughly make sure the wasps were taken care of, and we have had no problems since. This happened last year when we had a different company, and they didn’t do half of what the owner of did to treat it! HUB is easy to get a hold of, respectful of our property wearing booties inside if they need to come in, and letting us know they’ve locked the gate when we’re not home. I can’t recommend them enough, from their amazing customer service,extensive knowledge of the industry, and the easiness of contacting them. 10/10 experience with this excellent company!
RJ
Rick James
Nov 17, 2025
5.0
10/10. Jan and Collin were nothing but professional and knowledgeable, they answered all my questions and helped me understand what I would or would not need. Jan took the time to complete the job even though it was dark out. They came and did a follow up a few days later in which Collin switched out the traps for us and placed new ones with another follow up in a few weeks. Thank you to you both for everything.
JJ
Jessie Johnson
Nov 15, 2025
5.0
I feel so lucky to have stumbled across a neighborhood group recommendation for HUB Pest Solutions. We live rurally and were experiencing a freaky flea infestation, feeling quite desperate to say the least! Christene was so helpful and within days Jan was out to our property helping us. They gave us very thorough and friendly service to get this situation nipped. I felt no hesitation switching over to them for our regular pest service. Living in the country we have faced the gamut of creepy crawlies. Its nice to know we finally have the good guys on our side looking after us.
JS
Jennifer Shannon
Nov 7, 2025
5.0
Collin was GREAT! He was knowledgeable about our ant problem, and took the time to really figure out the source, not just blanket treat the house. Even located a giant wasp nest we had no idea was there! He was also conscientious that we have pets and little kids in our home and took that into account when treating inside which was much appreciated. HUB Pest Control was highly recommended to us and we see why!
RP
Rob and Danielle Ploeger
Nov 4, 2025
5.0
We had a great experience with HUB Pest Control. We were dealing with ants and a few other pests around the house, and they came out quickly to take a look. Jan was super friendly and explained everything clearly.
He was professional and took care of the issue without any hassle. We noticed a huge difference, and he even followed up afterward to make sure everything was still good.
If you're looking for a reliable, honest, local pest control company, we’d definitely recommend HUB.
Frequently Asked Questions About HUB Pest Solutions
How long does pest control take?
The duration of pest control varies depending on the specific case. Some treatments may be completed in as little as 30 minutes, while others could take up to 8 hours. Factors that influence the time required include the type of pest, the severity of the infestation, and the size and complexity of the property being treated.
How long does it take for pest control to work?
Typically, you can expect to see a notable decrease in pest activity within one to two days after treatment. However, the exact timeframe may vary based on the type of pest and the treatment method used. In some instances, you might notice a brief increase in pest activity immediately following treatment. This is actually a positive sign, indicating that the pesticides are effectively disrupting the pests' habitats and behaviors.
Is pest control really necessary?
Professional pest control is often essential for effectively managing pest issues. While do-it-yourself methods can be tempting, most homeowners lack the expertise, time, and resources to adequately address pest problems. Our professional services offer a more comprehensive and efficient solution to your pest control needs. For immediate assistance with your pest problem, please contact us at 830-310-0891.
How are pests getting in my home?
Pests can enter homes through various small openings and cracks. Common entry points include gaps around doors and windows, cracks in foundations, and openings for utility lines. Proper landscaping maintenance is crucial in preventing pest intrusion. Keep trees and shrubs trimmed away from your home, elevate firewood off the ground, and regularly inspect your property for potential entry points to minimize pest access.
Can i get rid of pests on my own?
While there are temporary solutions available for DIY pest control, these methods often prove ineffective in the long term. Over-the-counter products typically require multiple applications and may not address the root of the problem. Professional pest control services offer more comprehensive and lasting results. Our certified technicians use EPA-approved products and follow strict safety guidelines to ensure effective and legal pest management.
Is pest control safe for kids and pets?
Our pest control methods prioritize the safety of your family and pets. We use EPA-approved, biodegradable products that are suitable for use in sensitive environments like schools and hospitals. Our technicians are thoroughly trained in safety protocols to ensure the well-being of your household while effectively managing pest issues.
How long should pest control last?
The most potent pest control products typically remain effective for 60 to 90 days before naturally biodegrading. Weather conditions can impact treatment longevity, but our methods are designed to withstand most environmental factors. For instance, our barrier sprays often remain effective even after rainfall, and our yard treatments are actually activated by water. Should you notice pest activity before your next scheduled treatment, we offer complimentary re-service.
Is preventative pest control necessary for my home and business?
Preventative pest control is indeed crucial for maintaining a pest-free environment in your home or business. Regular treatments create a protective barrier against potential infestations, addressing pest issues before they become problematic. Our service covers a wide range of pests common to the Austin, San Antonio, and surrounding areas. We encourage you to ask us about our preventative measures to ensure long-term pest protection for your property.
Is it safe to let an exterminator into my home?
At Hub Pest Solutions, we prioritize your safety and peace of mind. Our rigorous hiring process ensures that only qualified professionals join our team. All our technicians undergo extensive training and regular skill assessments. We assign consistent routes to our technicians, allowing them to build familiarity with specific properties and customer needs. Prior to each service, we send courtesy reminders and maintain detailed service notes to address your specific requirements. Our commitment to ongoing education keeps us at the forefront of industry innovations and best practices.
How quickly can your pest control team come to my home or business?
Our experienced team frequently operates in your area, allowing for prompt service. We pride ourselves on our efficient scheduling process and offer same-day emergency services when needed. To arrange an initial inspection or discuss your pest control needs, please contact us. We're committed to providing timely and effective pest management solutions for your home or business.
How long does a pest control treatment typically take at HUB Pest Solutions?
The duration varies from 30 minutes to 8 hours, depending on the pest type, infestation severity, and property size.
When can I expect to see results after pest control treatment?
You'll usually notice a significant reduction in pest activity within one to two days, but this can vary by pest and treatment method.
Is professional pest control necessary or can I handle pests on my own?
While DIY methods offer temporary relief, professional pest control provides comprehensive, long-lasting solutions with trained technicians using EPA-approved products.
How do pests commonly enter my home?
Pests enter through small cracks and gaps around doors, windows, foundations, and utility lines. Maintaining landscaping and trimming vegetation away from the home helps prevent entry.
Are HUB Pest Solutions' treatments safe for children and pets?
Yes, they use EPA-approved, biodegradable products with trained technicians prioritizing family and pet safety.
How long does a pest control treatment last?
Treatments typically remain effective for 60 to 90 days, depending on weather and environmental factors, with complimentary re-service if pests reappear sooner.
Does HUB Pest Solutions offer preventative pest control?
Yes, regular preventative treatments help maintain pest-free environments in homes and businesses, tailored to common pests in the New Braunfels area.
What are the business hours for HUB Pest Solutions?
HUB Pest Solutions operates Monday through Friday from 8:00 AM to 5:00 PM, with weekends available by appointment only.
How can nearby places help me when visiting HUB Pest Solutions?
Nearby businesses like Pelt Roofing & Construction can assist with home repairs, while places like Barber Haus NB and Serenity Space Massage offer personal care options before or after your pest control service.
Is HUB Pest Solutions conveniently located for residents of New Braunfels, TX?
Yes, HUB Pest Solutions is located in New Braunfels, making it accessible to local residents and businesses in the area.