Hobby Lobby

4.5
2076 reviews

About

Home Goods StorePicture Frame ShopCraft StoreScrapbooking StoreCraft SuppliesFabric StoreArtificial Plant SupplierNeedlework ShopWedding StoreHobby Shop
The holidays have arrived at Hobby Lobby with Fall Decor, Fall Party, Fall Crafts, Christmas Decor, Christmas Trees, Christmas Party & Tableware, Christmas Floral, and Christmas Crafts now available. Come visit us at 360 Creekside Way, New Braunfels, TX 78130 for all things Home Decor, Seasonal, Crafts, Art, Custom Framing, Jewelry Making, Fabric and Party Supplies. Shop from anywhere with us online. Hobby Lobby has everything you need to Live a Creative Life!

Details

  • DeliveryNot available
  • DebitAvailable
  • Accepts checksAvailable
  • Curbside pickupNot available

Location

Hobby Lobby
360 Creekside Way, New Braunfels, TX
78130, United States

Hours

Reviews

4.5
2,076 reviews
5 stars
1,463
4 stars
414
3 stars
119
2 stars
32
1 star
48

What are people saying?

AI-generated from recent customer reviews

Customer Service

While many customers praised the friendly and helpful staff, there were notable complaints about rude behavior from some employees.

Store Cleanliness

The store is frequently described as clean and well-organized, making it enjoyable for customers to browse.

Product Variety

Customers appreciate the wide selection of crafting and holiday items available, although some noted inconsistencies in stock.

Checkout Experience

The checkout process received criticism for being slow and inefficient, with long lines reported during busy times.

Pricing and Sales

Many customers enjoy the sales and deals offered, but some feel that prices can be high on certain items.
  • PU
    patricia ulch
    4 days ago
    5.0
    My family loves this place so many good things for the whole family. We love the discounts.
  • DH
    Denise Hicks
    4 days ago
    5.0
    Was great. It took me the fastest and neat way to get there.
  • DP
    Damaris Plascencia
    Nov 11, 2025
    1.0
    I went to this hobby lobby location on 11/10/2025 at the end of the day for Christmas decorations and they had terrible customer service and attitude . One of the cashiers Jessica was very rude when I asked her for a replacement on one of the bags I was going to buy because it was ripped and I was not going to pay for damaged pieces. She got angry at me for asking me nicely and walked away angry. There was another employee who was supporting this behavior right in front of me. When she came back she confronted me saying I was rude to her she was instigating a fight IN FRONT OF EVERYONE. She was yelling complaining with her coworkers I could overhear it that's how loud it was. When I was leaving I also spoke to the assistant manager named Catherine and she only said "I'm going to speak with her,"and apologized to me and this is the only solution she had. They left me waiting while all of this was going on. If she did this to me over A BAG just imagine what she will do with other customers that ask her for something. Even if she had a bad day she had no right to take it out on me I had a terrible experience at this hobby lobby I don't plan on coming back anytime soon. Be careful with the people that work here because they are supporting each other's mistakes and that's not right. If I could give this location 0 stars I could but unfortunately I have to give 1.
  • HW
    Heather Walker
    Nov 2, 2025
    5.0
    As always, my favorite stop for crafting! Plenty of sports related items for decorating my daughter's locker! The employees were helpful locating things I needed!
  • WH
    Will Harris
    Oct 23, 2025
    1.0
    Terrible attitude from a worker there who was wearing a sling, didn’t catch her name. I couldn’t pick up fabric dye needed for my child’s school event because the store closed at 8:00 PM, and I couldn’t find it in the 5 minutes I was there. I asked another lady for help and she was trying to help me look for it so I could purchase and leave, but the other lady in the sling didn’t care about my situation, and just said “you need to leave, NOW.” It was 8:03. Not sure why she had an attitude or raising her voice, but it was very off putting.. I get you want to close up shop but try being nice about it. Highly recommend anger management for her.

Frequently Asked Questions About Hobby Lobby

What types of products can I find at Hobby Lobby in New Braunfels?

You can find Home Décor, Seasonal items, Crafts, Art Supplies, Custom Framing, Jewelry Making, Fabric, and Party Supplies at Hobby Lobby.

Where is the Hobby Lobby store located in New Braunfels, TX?

The Hobby Lobby store is located at 360 Creekside Way, New Braunfels, TX 78130.