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Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 2517 IH-35 S in New Braunfels, TX today! Our large selection of storage units, drive up access, drive up units, climate controlled units, exceptional security, ADA compliant, covered loading bay, deliveries accepted, non climate controlled units available, parking spaces, elevator access, security access to your floor only, military discount, wide drive isles, Wifi available, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.8
429 reviews
5 stars
399
4 stars
11
3 stars5
2 stars4
1 star
10
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly and helpful staff, particularly highlighting individuals like Kristen and Jo Marie for their exceptional service.
Cleanliness
The facility is frequently described as clean and well-maintained, contributing to a positive customer experience.
Pricing Concerns
Several reviews noted dissatisfaction with frequent price increases, which led some customers to seek alternatives for long-term storage.
Security Issues
There was a significant concern raised about a security breach, where a customer reported theft from their unit, questioning the effectiveness of the facility's security measures.
- ASAdela Shapiro3 days ago5.0I would highly recommend this location. It’s clean, and I had no issues. Jo Marie was very helpful and professional. Thank you!
- JBJustin BlissDec 30, 20254.0Great costumer service at the front! We toured the place and it was clean and safety cameras everywhere. First time trying out a storage unit and I have to say we are impressed
- APAdelene & Bubba PlessDec 20, 20255.0Wonderful customer service. I was excited to learn a storage space could be made to fit my needs. 😁
- DCDavid ChaconDec 20, 20255.0Excellent customer service from the moment you walk in the door. Manager was very helpful with getting the right size I needed for my items an my budget. Very clean building, above and beyond at this location
- DBDallas BrownDec 17, 20255.0best costumer service i have ever received at a storage company. Thank you so much for being so wonderful and attentive. Kristen is a all star!
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of New Braunfels, Northcliffe, Santa Clara, Garden Ridge, McQueeney, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of N Interstate 35 Frontage Rd and Schmidt Ave.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer car storage solutions?
Yes, self storage is a great option for both short-term and long-term car storage! We offer indoor storage, outdoor storage, and even covered vehicle storage space for cars.
What are the access hours for Extra Space Storage in New Braunfels?
Extra Space Storage is accessible daily from 6:00 AM to 10:00 PM.
Where is Extra Space Storage located in New Braunfels, TX?
It is located at 2517 IH-35 S in New Braunfels, TX 78130.
What types of storage units does Extra Space Storage offer?
They offer a large selection including climate-controlled, non-climate-controlled, drive-up units, and vehicle storage options.
Can I purchase packing and moving supplies at Extra Space Storage?
Yes, they offer moving and packing supplies including boxes both online and at their local facilities.
How can I reserve a storage unit at Extra Space Storage?
You can reserve a unit online through their reservation page on the Extra Space Storage website.
Do you offer military discounts at Extra Space Storage?
Yes, Extra Space Storage provides a military discount to qualified customers.
What payment methods are accepted at Extra Space Storage?
They accept American Express, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
Which nearby convenience stores can I visit after my storage visit?
7-Eleven and Circle K convenience stores are nearby for snacks, drinks, or fuel needs after visiting the storage facility.
Are there any nearby food options to Extra Space Storage?
Yes, you can visit Laredo Taco Company or Monterrey Cafe for a meal before or after your storage visit.
How can nearby transportation services assist me in reaching Extra Space Storage?
I-35 North is nearby, providing easy access via the interstate, and U-Haul Neighborhood Dealer offers truck rentals to assist with moving your belongings to the storage location.