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Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 1360 Ranch Pkwy in New Braunfels, TX today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, deliveries accepted, non climate controlled units available, parking spaces, elevator access, security access to your floor only, kiosk, military discount, wide drive isles, commercial tenants, Wifi available and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.8
474 reviews
5 stars
438
4 stars
16
3 stars7
2 stars4
1 star
9
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Customers consistently praised the facility for being very clean and well-maintained.
Customer Service
The staff received high marks for being friendly, helpful, and professional, with specific mentions of individuals like Joseph and JoMarie.
Pricing Concerns
Several reviews noted dissatisfaction with price increases after initial promotional rates, leading to concerns about transparency.
Security
Customers felt secure with their belongings due to the facility's security measures, although some raised concerns about potential theft.
Accessibility
The facility was described as easy to access, with convenient features like online reservations and climate control.
- LWLisa Weaver4 days ago5.0Joel is a very nice person to work with. I have rented here for the last 5 years and never had an issue. Very clean and I never worried about my property. I knew it was safe.
- MAMiranda DeHart - Armour5 days ago5.0The security that they give you on all your belongings is awesome! The carts that they provide for you to move things in and out of your unit make your move less stressful and honestly, was our favorite part!
- GMginny mitchellNov 16, 20251.0Leak from their roof and outer wall ruin all our goods and they would not cover any of the damages. Expensive rates
- NPNicki PatelNov 2, 20255.0Joe and team are the kindest people! We had a storage unit for over a year at this location, and the process from move-in to move-out was as smooth as can be. Highly recommend this Extra Space Storage location and the company in general.
- ASAngel SalvoNov 1, 20255.0I had some issues with online reservations, but the in store manager Joe was very helpful and helped me figure it all out! All good now! Call the store if you need guidance or want answers!
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of New Braunfels, Hunter, McQueeney, Northcliffe, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located at the corner of Gruene Rd and TX-337 Loop.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Are moving carts or dollies provided?
Nearly all Extra Space Storage facilities that offer indoor storage units with access through a hallway have push carts. If you need a push cart to transport your belongings, please let the facility manager know, and they will be happy to assist you.
What are the access hours for Extra Space Storage in New Braunfels, TX?
Extra Space Storage is open daily from 6:00 AM to 10:00 PM.
What types of storage units does Extra Space Storage offer?
They offer a large selection including drive-up units, climate-controlled units, and non-climate-controlled units to fit various storage needs.
Are packing and moving supplies available at Extra Space Storage?
Yes, they offer moving and packing supplies including boxes both online and at the facility.
How do I determine the right size storage unit for my belongings?
Extra Space Storage provides a Storage Unit Size Guide to help estimate space needed for boxes, furniture, and appliances.
Is climate control available at the New Braunfels Extra Space Storage location?
Yes, climate-controlled storage units are available for items sensitive to temperature.
Does Extra Space Storage have security measures?
Yes, the facility features electronic gate access, exceptional security, and a manager living on site to protect your belongings.
What payment options are accepted at Extra Space Storage?
They accept American Express, Apple Pay, Cash, Check, Discover, Invoice, Mastercard, and Visa.
Where is Extra Space Storage located in New Braunfels?
It's located at 1360 Ranch Parkway near the corner of Gruene Rd and TX-337 Loop.
What nearby attractions can customers visit before or after using Extra Space Storage?
Customers can visit nearby places such as Torrey Park for outdoor activities, Guadalupe River for canoeing with Paddle TX rentals, and the Gruene Estate Event Venue for concerts and events.
Are there local services near Extra Space Storage that can help with vehicle cleaning or pest control?
Yes, nearby services include iHeartDetails for auto detailing and Gold Star Exterminators for pest control services.
Can visitors use public transport or other facilities to reach Extra Space Storage easily?
While specific transit stations aren't listed, the storage facility's location near major roads like Gruene Rd and TX-337 Loop makes it accessible by car; additionally, nearby landmarks like Lodge at Guadalupe can assist in navigation.