Business Details
About
Self-Storage FacilityPublic StorageMoving Supply Store
Store your belongings at Extra Space Storage on 2416 FM 725 in New Braunfels, TX today! Our large selection of storage units, exceptional security, deliveries accepted, wide drive isles and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.8
333 reviews
5 stars
303
4 stars
15
3 stars2
2 stars4
1 star
9
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members, particularly Nicole and Jennifer, received high praise for their friendliness, helpfulness, and outstanding customer service.
Cleanliness
The facility is consistently described as clean, well-maintained, and secure, contributing to a positive customer experience.
Communication
Customers appreciated the clear communication and assistance provided by the staff, making the rental process smooth and efficient.
Value
Many reviews highlighted reasonable pricing and promotions, although some customers expressed concerns about price increases over time.
- AVAmber Vidal2 days ago5.0Everyone is so friendly and knowledgeable. Prices are great
- HEHappy EverafterDec 19, 20255.0I love this place! Friendly staff. Clean bathrooms. By far the best Extra SpaceI I used this company because I was the high bidder on an abandoned storage unit. I used this app called storage treasures which was recommended by Grok the smartest ai app. This was my first unit bid ans first win. I didn't know what to expect. But Nichole, she's the super friendly voice on the other end of the phone when you call, I didn't catch the other just as friendly helper but I did hear them laughing about something (a contest I think). Whatever it was broke the ice instantly and I knew it was going be easy working with these gals. And it was! I live out of town so 8 won't get t9 store stuff here but there 9n my unit bid list for sure!!! š¹š¹
- RRRaymond RobinsonDec 16, 20254.0Lady changed my account couple days in advance. So payment time came and my first 2 months free and$24.99 a month after that. Great deal. The lady said she changed it because this way would save me more. Lol after 3 month. I did the math and lost $12 a month. I was homeless so I had no time or muscle to help me move. So I kept for 6 months. And I guess they DO NOT PRO RATE. 21 DAYS EARLY...... IDK š¤·āāļø. I GOT ME PLACE AND REALLY COULD USE EXTRA MONEY FOR HOLIDAYS. But they kept good care and time for hate hours are odd. Had to work around their schedule. But not a bad place to rent. They called me when I forgot to lock my spot. I WAS VERY GREAT FULL FOR THAT. THANK YOU!!! THAT GIVE THEM 4ā!
- CJCarol JacksonDec 13, 20255.0Nicole and Jennifer were both such a delight to work with. I appreciate all their assistance in helping my move out go smoothly.
- LRLacie Willingham RDHDec 6, 20255.0The best storage facility in town. We had a big group helping us move everything in and they greeted us with water and the best hospitality! Will definitely continue to use this storage unit going forward.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of New Braunfels, Lake Dunlap, McQueeney, Geronimo, Schertz, Canyon Lake, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of FM 725 and County Line Rd.
Do you have drive-up storage units?
Yes! Whether youāre moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy itemsālike furniture or equipmentāin and out of your unit much easier.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that donāt include climate control.
Do you offer car storage solutions?
Yes, self storage is a great option for both short-term and long-term car storage! We offer indoor storage, outdoor storage, and even covered vehicle storage space for cars.
What are the access hours for Extra Space Storage?
Extra Space Storage is open daily from 6:00 AM to 10:00 PM, including weekends.
Where is Extra Space Storage located in New Braunfels, TX?
Extra Space Storage is located at 2416 FM 725, New Braunfels, TX 78130.
What storage unit sizes does Extra Space Storage offer?
Extra Space Storage offers a variety of unit sizes. Use their Storage Unit Size Guide to estimate how many items each size can accommodate.
Does Extra Space Storage provide climate-controlled units?
Yes, they offer climate-controlled storage units for temperature-sensitive belongings alongside standard units without climate control.
Can I purchase packing and moving supplies at Extra Space Storage?
Yes, Extra Space Storage sells boxes and other packing supplies online and at their local facilities.
What payment methods are accepted at Extra Space Storage?
They accept American Express, Apple Pay, Cash, Check, Discover, Invoice, Mastercard, and Visa.
Is there an on-site manager available at Extra Space Storage?
Yes, there is an on-site resident manager to assist with your storage needs and inquiries.
How can I make a reservation for a storage unit?
Reservations can be made online at their website: https://www.extraspace.com/storage/facilities/us/texas/new_braunfels/2251/
What nearby storage facilities are close to Extra Space Storage?
Store House Storage New Braunfels is a nearby self storage facility for alternative options.
What nearby attractions or services can I visit when storing my items at Extra Space Storage?
After your storage visit, you might enjoy spending time at The Bandit Golf Club or check out community spots like the Comal Garden Club.
Are there convenient amenities nearby Extra Space Storage for customers?
Yes, customers can find convenience stores like Shell and Pit Stop Food Mart nearby for snacks or fueling up during their visits.