Business Details
About
Home Goods StoreHome FurnitureOutdoor Furniture StoreRug StorePicture Frame ShopBedding Store
Discover At Home in New Braunfels, TX. Your destination for affordable home décor, furniture, and seasonal decorations. Explore stylish indoor and outdoor collections that make it easy to refresh every room and celebrate every season. From modern and farmhouse to classic and coastal, find unique pieces that bring your personal style to life. Shop home goods, furniture, lighting, wall art, and holiday décor — all in one place. Design your life, At Home.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.3
724 reviews
5 stars
428
4 stars
172
3 stars
65
2 stars
21
1 star
38
What are people saying?
AI-generated from recent customer reviews
Selection
Customers appreciate the vast selection of home decor items, with many noting the variety available for different tastes and needs.
Customer Service
While many reviews highlight friendly and helpful staff, there are also complaints about a lack of assistance and long wait times at checkout.
Pricing
Feedback is mixed regarding prices; some customers find them reasonable and worth it, while others feel prices have increased significantly.
Store Environment
The store is frequently described as clean, organized, and well-lit, contributing to a pleasant shopping experience.
Navigation
Several customers mention difficulty navigating the large store and suggest improvements in signage and customer assistance.
- SMStephanie McBride5 days ago1.0I went in to exchange an item that was bought with my husband which is a veteran so we got the military discount. The manager, Crystal, would not help me and wanted to charge me more since I didn't have my military I.D with me or my husband. Crystal had the nerve to say I was rude because I didn't want to look at her policy book, to prove she had to see a ID. Guess what, if you have the receipt, it should be a simple exchange. If you have any cashiers that are rude to you at this location, they learned it from Crystal that is obviously VERY unhappy at her job. I reported her to corporate, they are resolving the situation.
- SHSusan HarleyNov 10, 20255.0So many cool things in this store! I could spend a whole day in there. Prices are pretty good too.
- KCKevin ChilesNov 4, 20255.0Great place to hunt for new cushion for our outdoor furniture!
- JOJennifer OliverNov 3, 20255.0My favorite place at Christmas to enjoy the beautiful decor and inspirational ideas to decorate my home
- VHVincent HowardOct 21, 20251.0Difficult to determine the price/size of rugs; ZERO customer assistance.
Frequently Asked Questions About At Home
What is Insider Perks?
The At Home Insider Perks program is a free-to-join program that offers a handful of benefits including a 10% off welcome offer and a Birthday Bonus gift on your birthday, Receiptless returns, First notice of hot new products and markdowns, Decorating tips and tricks and more!
What is the At Home return policy?
No receipt? No problem!* Returns of unused items in the original packaging will be fully refunded within 60 days (90 days if you’re an Insider Perks member) with proof of purchase through your Insider Perks account or credit card or receipt and a valid ID. If your purchase cannot be verified, you’ll be issued a store credit based on the current price of the item(s).
Christmas merchandise returned after December 25 will be refunded for the current price of the items, even with the original receipt.
We do not provide exchanges. You're welcome to return any unwanted product and purchase new items.
We are unable to accept returns on mattresses.
We are unable to accept returns of pillows and cushions without all of their tags.
We are unable to accept returns of items marked “All Sales Final”.
Products delivered by one of our local delivery partners, including PICKUP, Roadie, and Door Dash, must be returned in-store.
If an item you purchased is damaged or defective, please return it within 60 days to your nearest store for a refund.
While we're not able to offer exchanges, customers are welcome to return any unwanted merchandise and purchase new items.
*we allow up to 3 returns without a receipt.
Does At Home have delivery service?
At Home offers delivery through an independent, third-party service. Visit our website for more information. Please note, options and costs vary by store.
What are the At Home store hours?
Store hours vary by location. Use the Store Locator on our site to find your local store hours. All At Home locations are open every day of the year except Thanksgiving, Christmas, and Easter.
Does At Home offer online shopping?
You can shop on our website, via our app, or in one of our stores.
What forms of payment does At Home accept?
In stores, we can accept:
Visa, MasterCard, Discover, and American Express credit and debit cards
Cash
Apple Pay
Gift cards
At Home Insider Perks reward certificates
Coupons: one per order. Can be used on all items, including clearance and sale items.
Prepaid Visa, Mastercard, and American Express gift cards
Online and on our app:
Visa, MasterCard, Discover, and American Express credit and debit cards
At Home Insider Perks reward certificates
Prepaid Visa, Mastercard, and American Express gift cards (you must register your billing address before using the card online; call the number on the back of your card or go to the card's website to get started.
PayPal
Coupons: one per order. Can be used on all items, including clearance and sale items. Occasionally, we may issue coupons that can only be redeemed in stores. When this happens, the email will indicate this. Input the numerical portion of the barcode into the promo box area and the discount will be applied.
Where is the At Home corporate office located?
At Home's corporate office is located in Plano, Texas.
Does At Home carry gift cards?
You can purchase At Home Gift Cards online or in-store. Here's how it works:
Types of cards:
Physical Gift Cards are available for in-store purchase during checkout in any denomination between $1 - $500. Additional funds can be added to the card in any value up to $500.
E-Gift Cards can be purchased on our websit in any amount between $1 -$500. Additional funds can be added to the card in any value up to $500. Your recipient will receive the electronic Gift Card within 12-24 hours after the order is placed.
Is At Home hiring?
We're looking for talented people to join our growing team. Visit our website to find open positions.
Does At Home have a layaway program?
We don't offer layaway. You can shop in-store or online. Orders placed online can be picked up from your local store for no fee or shipped to your home.
Does At Home offer tax-exempt purchases?
In order to make a tax-exempt purchase, present your exemption documentation and valid government-issued ID to the cashier before completing your transaction.
We are currently unable to process tax-exempt purchases online.
Does At Home offer Free Shipping?
Due to the ever-increasing cost of shipping, we have no plans to offer free shipping. Did you know that you can order online and choose to pick up your order in the store for no additional charge? Visit our website for more details.
Does At Home have a loyalty program?
Yes! The At Home Insider Perks program is a free-to-join program that offers a handful of benefits including a 10% off welcome offer and a Birthday Bonus gift on your birthday, Receiptless returns, First notice of hot new products and markdowns, Decorating tips and tricks, and more!
What's the nearest At Home store to me?
You may locate the At Home store nearest you by using the Store Locator on our website.
What types of products can I find at At Home in New Braunfels, TX?
At Home offers affordable home décor, furniture, lighting, wall art, and seasonal decorations with styles ranging from modern and farmhouse to classic and coastal.
What are the store hours for At Home in New Braunfels?
The store is open daily from 9:00 AM to 10:00 PM, with special holiday hours on select dates, and is closed on Thanksgiving, Christmas, and Easter.
Does At Home offer delivery and in-store pickup?
Yes, At Home provides in-store pickup and delivery services, including no-contact delivery options through third-party providers.
How does the At Home Insider Perks program benefit customers?
It is a free program offering a 10% off welcome offer, birthday bonus gifts, receiptless returns, early access to products and sales, and decorating tips.
What is At Home's return policy?
Returns of unused items in original packaging are accepted within 60 days (90 days for Insider Perks members) with proof of purchase; some restrictions apply.
What payment methods are accepted at At Home stores?
Payment options include Visa, MasterCard, Discover, American Express, Apple Pay, cash, gift cards, coupons, PayPal (online), and some financing options.
Does At Home in New Braunfels have an online shopping option?
Yes, you can shop online through their website or mobile app, or visit the store in person.
Are there any beauty and spa services near At Home in New Braunfels?
Yes, nearby beauty and spa services include Aubs, Omni Nails Bar, The Color Bar, Hair by Aracely, and Mariana Hair Fashion LLC, which can be convenient for a pampering session before or after shopping.
What family-friendly activities are close to At Home in New Braunfels?
Urban Air Trampoline and Adventure Park is nearby, offering fun trampoline and arcade activities ideal for families visiting the area.
Where can I find convenient food options near At Home in New Braunfels?
Smoothie King and Gatti's Pizza are near the store, providing quick and tasty options to grab a meal or snack during your shopping trip.