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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Midlothian, TX Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.1
25 reviews
5 stars
16
4 stars
3
3 stars
1
2 stars
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1 star
3
- RKRory Kempf2 days ago1.0It’s not a good impression at all. Placed an online for pick up and it took forever. 5-1/2 hrs later I called since the app said it was still being processed. The computerized AI on the phone said it was ready and texted me a confirmation to come pick up. Upon arriving; had to go in since the link went to the app and said “not ready” The head of the department was called and the young kids running the store didn’t seem to have any care in the world or since of customer service what so ever. In a town were we can drive 20 minutes in any direction to get to 3 Home Depot’s and 2 other Lowe’s I would think the would like to keep local business. They still had to pull some items and I had to help wheel out the carts. The final thank you was give us a 10 out of 10 on the review. I’m seriously thinking the other two thirds of my project is going to be coming from the orange box instead of the blue one here in town.
- BKBecky Kempf2 days ago1.0We have a huge project we are doing, was excited to have Lowe’s so close. Placed an order online at 1 and over 5.5hrs later order still wasn’t pulled according to the order status. Called to check status… over the phone they said it was ready. We get there and the order STILL WAS NOT ready and there is absolutely not a care in the world with wanting to help get the order pulled despite it being already 5.5 hrs since the order was placed and despite having been told on the phone it was ready. My husband finally went in and helped finish pulling our order. There was no apologies, just asked that we give a 10 on the review. The kid that helped load was actually very professional and helpful and shook my husbands hand but the manager lady from the department was absolutely NOT helpful! Really hoping this was a fluke thing and they are working out the kinks being newly opened. Like I said we have a big project and still have many things to buy, would rather get it here, but not sure if we should chance it since we lost over half day.
- JQJamie Quiros3 days ago5.01000 times better experience than Lowe’s in Waxahachie. Super friendly staff and helpful. Great customer service ! They would not let me return a Christmas tree at Lowe’s in Waxahachie after a week, but I went to this Lowe’s and asked and they said their return policy is 90 days with receipt. Lowe’s in Waxahachie makes it super difficult to return or exchange items. They give a really hard time and they make up their own rules it feels like. This Lowe’s in Midlothian was my first time and I spoke with a couple different cashiers and they were super helpful. Will definitely come back here instead of the one in Waxahachie whenever possible.
- KSKevin SmithNov 15, 20252.0I was really disappointed. I was going to make my first purchase at our new store. I found the heat gun i wanted on the app. It's in stock for $26.98. I get to the store, find it, but the shelf tag says $29.98. I pulled up the price online to show at the register. I scan my purchase. Now it's $33.98. I showed the online price to the employee who informed me that I would have to order online and come pick it up for that price. I told them that the shelf tag was a completely different price. I was informed, "Well, it rings up 33.98." I didn't buy anything that day at Lowe's.
- RMRusty MinterNov 14, 20252.0They're a new store, I get that. But I went to purchase a new oven and they had nothing in stock. I ordered one, and was told two days to get it to store. It took six. And then when I went to pick it up, they couldn't open the back door for me to get it. Apparently no one had a key to open dock in back. They finally had to carry it through the store. Hopefully they will get better, but in my personal experience, this is typical Lowe's not taking care of their customers
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in the store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products can I find at Lowe's Home Improvement in Midlothian, TX?
You can find paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, outdoor & gardening equipment, bathroom storage, and more.
What services does Lowe's offer at the Midlothian location?
Services include appliance installation, blinds, cabinets, countertops, decks, dishwashers, doors, garbage disposal installation, HVAC, lighting, playsets, water heaters, smart home installation, flooring installation, roofing, fencing, and more.
What are the operating hours for Lowe's Home Improvement in Midlothian?
Monday to Saturday, open from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM, with special holiday hours.
Does Lowe's Midlothian store offer in-store pickup and delivery?
Yes, Lowe's offers both in-store pickup and delivery services.
What payment methods are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa.
How can I find a product or check order status online?
Search using keywords, item numbers, or brand on Lowe's website. Check order status by logging into your MyLowe’s account or entering your order number.
Which nearby fitness center can I visit around Lowe's in Midlothian?
Snap Fitness is a nearby gym where you can work out before or after your visit to Lowe's.
Where can I find a place for a nail spa near Lowe's in Midlothian?
Asiana Nail Spa, Luxury Nail & Spa, and Downtown Digits are nearby nail salons offering beauty and spa services.
Are there dining options close to Lowe's Home Improvement store?
Yes, Veracruz Café, Palio’s Pizza Cafe Midlothian, and Taco Casa are nearby restaurants offering Mexican, pizza, and Tex-Mex cuisine.
Can I access financial services near Lowe's Midlothian location?
Chase Bank is nearby, offering banking, ATMs, and financial services.