Lowe's Home Improvement

4.0
2503 reviews

About

Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Midland, TX is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lowe's Home Improvement
3315 North Loop 250 W, Midland, TX
79707, United States

Hours

Reviews

4.0
2,343 reviews
5 stars
1,233
4 stars
487
3 stars
241
2 stars
87
1 star
295

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service, including difficulty finding help, unresponsive staff, and rude interactions.

Delivery Issues

Numerous complaints about delivery services, including delays, incorrect deliveries, and unprofessional behavior from delivery staff.

Product Availability

Customers appreciated the variety of products available but noted issues with stock discrepancies between online listings and in-store availability.

Positive Staff Interactions

Some customers highlighted positive experiences with specific staff members who provided helpful and friendly service.
  • MW
    Micah Wright
    Jan 1, 2026
    1.0
    Worst experience I’ve ever had with Lowe’s. There are no lumber carts in the building. Asked the pro desk where a cart would be. And they gave me Attitude and would not get out of there chair to help me. Once I found one. I parked my cart with a bunch of lumber on it while I ran to the screw isle and when I came back all my material was put on the floor and someone stole the cart. I just left my hundreds of dollars in material and left the store. When I was walking out I found all the carts outside close to the back of the parking lot. It’s sad this is how bad this store is. I will not come back to this Lowe’s. They need to do better
  • JP
    Jesus Padilla
    Dec 27, 2025
    5.0
    Good
  • JB
    Jeffrey Butler
    Dec 24, 2025
    3.0
    Got in and out. Not too bad this time although the lighting in there isn't very good.
  • HS
    Hermes Shibber
    Nov 29, 2025
    1.0
    Store looks great! Service is absolutely terrible. Can’t get any help, employees ignore you, managers non existent. Not as bad as Home Depot in Midland though, that’s a real nightmare. I’ll keep shopping this store, but it needs some real managers.
  • LS
    Love to Sew
    Nov 21, 2025
    1.0
    Do not buy something that you need delivered. We were given a 8:00 AM - 12 PM delivery window by Lowe’s. After waiting, we called the delivery company and they told us they don’t deliver that early and the window should have been 10-2. I called the store and talked to Jorge about the discrepancy since we were now late for work. He then said the window can only be guaranteed from 8 AM to 8 PM! Then he rudely said, “just refuse the delivery if you don’t want it.” Bottom line, if you want something delivered, expect to wait 12 hours! Don’t ask for the store manager, Jorge, because he truly doesn’t respect your time. And don’t believe the text message from Lowe’s because it means nothing!!!

Frequently Asked Questions About Lowe's Home Improvement

How do I find a product online?

Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.

How do I check my order status?

Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.